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View Full Version : Quicktime 7 doesn't want to play Apple trailer




chance_
16 Dec 2005, 05:20 PM
okay so i downloaded a trailer (.mov) from apple.com it didn't play the video only sound... and then realised i had to get quicktime 7 as i was still on 6. so i got myself quicktime 7 and then played the trailer, it plays about 5 seconds of it and then gives me this error:

AppName: quickt~1.exe AppVer: 7.0.3.50 ModName: quicktimeh264.qtx

all other .mov files i have work fine.

here is the info for this clip;

Encoded and delivered by apple.com/trailers/

Format: H.264, 480 x 228, Millions AAC Stereo (L R), 44 100 kHz
Movie FPS: 24.00
Data Rate: 740.66 kbits/sec

i just saw this on the apple site;

The advanced H.264 codec makes it possible for QuickTime 7 to play back high-definition video on a personal computer without additional hardware required. However, you’ll still need a G5 or equivalent Windows system to display so much media

what's a G5 windows system?

any ideas? i really want this trailer to work.

anonymez
16 Dec 2005, 06:02 PM
you don't need a G5 equivalent system to run 480x228 H264, apple's talking a load of BS. for >=720p, you'll need something powerful.

if your PC is say 2.4Ghz intel/amd equivalent, you should be fine to play most H264 stuff at or below dvd res.

if that's the ONLY mov file that isn't working, it could be that the file became corrupt during download. tried re-downloading it?

chance_
16 Dec 2005, 06:13 PM
yeah i did try download it again, didn't work. same story. i'll try download a different trailer. also my pc is 1.24 ghz, 512 ram, adm athlon. windows xp.

anonymez
16 Dec 2005, 08:04 PM
your pc specs shouldn't affect whether the file will play or not, just how smoothly it will play...

but yep download another one & see...

chance_
16 Dec 2005, 11:15 PM
it only seems to happen to .mov clips with the Format: H.264
i think it might be my computer. what else could it be? the movie is fine. i've tried to reinstall quicktime 7 plenty aswell with no luck.

anonymez
16 Dec 2005, 11:35 PM
it really seems to me that quictime isn't installed correctly, or is corrupt, but since uninstalling nad re-installing didn't help, try this (this method definitely works, i've watchd apple's HD trailers on my PC perfectly):

uninstall all traces of quicktime on your PC, download & install 'quicktime alternative' from http://www.free-codecs.com.

use a player of your choice (not quicktime player) to play the files. i highly recommend 'media player classic'

chance_
16 Dec 2005, 11:45 PM
haha, so do i. use media player classic all the time :]
thanks though i will try that. i'm installing quicktime 7 from a different site atm so i'll give that a go.

chance_
17 Dec 2005, 12:02 AM
hmm, is this the latest quicktime alternative? http://www.free-codecs.com/download/QuickTime_Alternative.htm

QuickTime Alternative 1.67 ?
so this is basically installing quicktime 7 without the player?

anonymez
17 Dec 2005, 12:04 AM
yup, it'll install the codecs, so you can play on any dshow player :)

chance_
17 Dec 2005, 12:19 AM
what's a dshow?

anonymez
17 Dec 2005, 12:26 AM
directshow. its a "Microsoft software component for handling and displaying digital video"

means you can play quicktime files on pretty much any player

chance_
17 Dec 2005, 01:07 AM
damn, i just got the blue screen of death. lol. blue screen with errors on it. had to reboot. after trying to watch that trailer, that blue screen came up. still doesn't wanna play that damn H.264 clip :/

anonymez
17 Dec 2005, 06:42 AM
wow, your pc really hatest quicktime H264. i searched, seems not many people are having this issue.

got latest graphics card drivers? latest directx?

try VLC (videolan) player. it uses its own codecs.

chance_
17 Dec 2005, 03:58 PM
that blue screen doesn't happen everytime i open it and play it. that was a one timer. but yeah, was when i was playing it. i got the latest graphics card drivers and directx. i seriously wonder what the problem is, i know it can't be an official apple trailer. why else would they allow it on their site? must be my pc eh.

anonymez
17 Dec 2005, 09:57 PM
yes, its gotta be your PC, possibly a conflict from say other codec/quicktime installations. did you try VLC?

celtic_druid
17 Dec 2005, 11:49 PM
Quick Time just sucks, especially on windows. I would suggest not using it at all. Haali's splitter can handle mov files and ffdshow can handle decoding the AVC and aac. Requires much less resources than QT's decoders to, plus it supports main profile. Could also try mplayer or VLC.