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Old 7 Jan 2006, 02:30 PM   #1
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Default I got a Big Problem, Respond Quickly Please

I got a big problem, recently like 2 months ago I bought an LG External DVD Burner, I got a big problem, today I turned the computer on, and the Device is not in the computer anymore, it was F:, like you know the floppy disk drive is A and all that, well it's not there anymore, the only that is there is the Floppy Disk one and the old DVD Burner that I used to use which was Internal, but my LG one and also the DVD Reader one is gone, I did everything I can think of, remove the USB Cable and put it back to see if it recognizes, and now I am trying to uninstall and reinstall but even when I put it, it reads it but it doesn't show computer, I don't know what is going, I don't know what's wrong, I need help please
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Old 7 Jan 2006, 02:46 PM   #2
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Elboricua, try a system restore if your using xp. Restore back to a date you know for sure everything was running correctly. Sounds like windows threw a driver or file out of whack, especially if this happened suddenly.

God Luck.........
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Old 7 Jan 2006, 02:53 PM   #3
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Do I have to use the cd for that?
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Old 7 Jan 2006, 02:59 PM   #4
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No, click Start, then All Programs, then Accessories, then System Tools, then System Restore and pick a date that you know things were working properly to restore it to.
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Old 7 Jan 2006, 03:45 PM   #5
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I did it too times in two dates they were working properly and it still doesn't work, It still doesn't detect it

Last edited by ElBoricua433; 7 Jan 2006 at 05:04 PM
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Old 7 Jan 2006, 05:04 PM   #6
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Check all your cables again.

Make sure you check your IDE cable to make sure it plugged in securely.
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Old 7 Jan 2006, 05:05 PM   #7
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Moved to General Computing. You may get more responses from our hardware experts.

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Old 7 Jan 2006, 08:30 PM   #8
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is usb still turned on in your bios?
can you test this external device with any other machine?
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Old 7 Jan 2006, 09:09 PM   #9
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1. try UNcasMS's suggestion
2. unplug all other non essential usb devices
3. try the burner in every usb port
4. check device manager and make sure you are using the default
windows xp sp2 usb drivers (ONLY)
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Old 7 Jan 2006, 09:43 PM   #10
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along the lines of the two posts above,

tried any other usb devices in the machine? uninstall the usb drivers through device manager, and reboot.
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