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Old 10 Dec 2003, 11:09 AM   #1
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Join Date: Dec 2003
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Unhappy Unable to Play/Browse DVDs on Inspiron 2500 Samsung DVD Combo Drive..

Hi,

I have this Inspiron 2500 with Samsung CDRW/DVD Slim Combo with Driver version 5.1.2535.0. I can Play all CDs and Burn CDs with no problem. But when I insert a DVD nothing happens. I cannot play it and if I browse the drive it shows no contents. Trying to play it in MS Media Player but the "DVD or CD Audio" option on "PLAY" Menu is disabled. Try playing it using Power DVD it complains that there's no Media in the drive.

I have got 1 setting wrong which is the DVD Region. I dont know how/why but its set to region 5 while me being in UK and Playing DVDs from UK it should be 2. But unfortunately I can't change the region I get the error "Unable to update region setting. Please make sure the drive contains a region 2 media and you have administration privilage". I have 4 region changes remaining.

I also tried updating the Firmware by making a bootable Floppy using D1G05502 and D2R3101B files provided by Dell but on both ocassions i get the error Drive not Found on the DOS prompt.

I have never been able to play a DVD on this system although I've had this system for almost two years

I am using Windows XP Professional.

Any help/suggestions would be highly appreciated.

A
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