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Old 18 Jun 2008, 01:23 AM   #1
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Default Nero Error burning DL

I hadn't burned a DL disk for a few weeks. When I tried to burn recently, I kept getting errors from Nero, always when the process had at least gotten to the halfway (50% complete) point, leading me to think that perhaps the error was related to the burning of the second layer, but this evidence is of course anecdotal.

I can still burn single-layer disks with no problem.

When trying to think of what could be different now than from a few weeks ago, I realized that I had upgraded to Nero 8. I rolled back to Nero 7, but the errors persist.

After the disheartening feeling of going through 6 bad DL burns without a clue as to how to thoroughly troubleshoot, I found this site in my search for help. I am amazed that people share their time and expertise just to assist those less knowledgeable than them. Thanks in advance for the generosity to whoever goes through my log, interpreting the tech stuff to determine my problem.

By the way, I am using Memorex DVD+R DL disks, with a media code of [RITEK][S01]. I realize these are not top-of-the-line disks, but according to http://www.digitalfaq.com/media/dvdmedia.htm, they rated "2nd class media", so they are not total garbage either. The bottom line is, I've always used this brand with my Benq DW1655, and never had an issue, so I don't think that the problem is the media, but I could of course be wrong.

So here's the log, and thanks again to anyone taking the time to go through it in order to help.

Windows XP 5.1
IA32
WinAspi: -
NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0
Recorder: <BENQ DVD LS DW1655> Version: BCGB - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <BENQ DVD LS DW1655 >Version: BCGB - HA 1 TA 0 - 7.10.1.0
CdRomPeripheral : BENQ DVD LS DW1655 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TDK CDRW4800B atapi Port 0 ID 1 DMA: Off
DiskPeripheral : ST3320620AS atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
BENQ DVD LS DW1655 D: CdRom0
TDK CDRW4800B E: CdRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1278MB (1309680kB)
Free physical memory: 803MB (823292kB)
Memory in use : 37 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
17.6.2008
UDF/ISO compilation
1:25:46 AM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

1:25:47 AM #2 Phase 112 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation started

1:25:47 AM #3 Phase 114 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation completed (no file modified)

1:25:47 AM #4 Text 0 File Isodoc.cpp, Line 6666
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

1:25:47 AM #5 Phase 111 File dlgbrnst.cpp, Line 1762
DVD-Video files sorted

1:25:47 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

1:25:47 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

1:25:47 AM #8 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

1:25:47 AM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 3557199 (790:29.24, 6947MB)

1:25:47 AM #10 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

1:25:47 AM #11 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: BENQ DVD LS DW1655, Media type: DVD+R9 Double Layer

1:25:47 AM #12 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

1:25:47 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 3557200 (3557200) = #3557200/790:29.25
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3557200 blocks [D: BENQ DVD LS DW1655]
--------------------------------------------------------------

1:25:47 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [D: BENQ DVD LS DW1655] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 7285145600, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 3557200 | 0 | 0x00
3557200 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

1:25:47 AM #15 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

1:25:47 AM #16 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

1:25:47 AM #17 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

1:25:47 AM #18 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

1:25:47 AM #19 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

1:25:47 AM #20 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 2.4x (3,324 KB/s)

1:25:47 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

1:25:47 AM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x064f9040: Len x804

1:25:47 AM #23 Text 0 File DVDPlusDualLayer.cpp, Line 659
L0 Data Zone Capacity set to 1778656 (1B23E0h, 3473MB) -> OK, confirmed setting

1:25:47 AM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 686
Burning Layer 1

1:25:47 AM #25 Text 0 File DVDPlusDualLayer.cpp, Line 696
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode

1:25:47 AM #26 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x064f9040: Len x804

1:25:47 AM #27 CDR -1207 File DVDR.cpp, Line 6477
Book Type automatically set to: Current recorder setting

1:25:47 AM #28 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

1:25:47 AM #29 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

1:43:42 AM #30 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 18 8F C0 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C
Buffer x0a1c7340: Len x10000
0x00 00 01 BA 44 BF C7 04 96 2D 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 69 90 D1 6D 71 80 98 82 F6
0x4A 06 F2 59 45 EE 84 A0 CA 2F 12 8B C9 46 4A 12

1:43:42 AM #31 CDR -1135 File Writer.cpp, Line 303
Write error
D: BENQ DVD LS DW1655

1:45:36 AM #32 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 1609664

1:45:36 AM #33 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 2.4x (3,324 KB/s)

1:45:37 AM #34 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

1:45:37 AM #35 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

1:45:37 AM #36 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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Old 18 Jun 2008, 03:37 AM   #2
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My 'moniker' ("just trying to learn") says it all. There are many, many on this board who are infinitely more knowledgeable than I, and I'm sure they'll chime in on your question. For what it's worth, though, one of the first things I DID learn on this forum is that Ritek discs are crappola. I learned it the hard way, after purchasing 200 of the single layer ones and unnecessarily purchasing a new burner because I had created so many coasters - not realizing that it was the Ritek discs that were at fault until others on this forum 'set me straight'.
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Old 19 Jun 2008, 01:31 AM   #3
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Thanks for the input, Rosario.

I was really hoping someone could help me interpret my log file, but maybe the thing to do is to try different media.

I appreciate you taking to time to respond.
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Old 19 Jun 2008, 09:30 AM   #4
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The only reliable disc to use are Verbatim 2.4X made in Singapore.
The only reliable burning program to use is ImgBurn.
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Old 20 Jun 2008, 03:26 AM   #5
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Quote:
Originally Posted by Dialysis1 View Post
The only reliable disc to use are Verbatim 2.4X made in Singapore.
The only reliable burning program to use is ImgBurn.
I also suggest you download and use ImgBurn, a free program (although I suggest that you make a donation to encourage its continuing development). Instructions for its use are on this forum, and you'll really come to LOVE the progam.
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Old 20 Jun 2008, 06:28 AM   #6
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Thanks to all who replied.

I mentioned that I had never had problems with Memorex, and now I was having issues. Turns out, the media code on my older Memorex DVD DL disks is [RITEK][D01]. This new batch that is giving me trouble has a code of [RITEK][S01]. So I've learned the hard way what I've always read about - that branding can be meaningless - these companies get different batches from different sources, and so quality varies.

I bought some Verbatims, and now, no more errors. Their media code is [MKM][003] and the page here (http://www.digitalfaq.com/media/dvdmedia.htm) lists them as "1st class" media.

I used to have a Plextor DVD-burner that rarely made a bad burn. When I upgraded to a Benq dual-layer burner, I realized that the disks I had used with my Plextor were now always getting bad burns in my Benq. They were Playo brand. (I know they're cheap, but hear me out). At that point, I found that the Memorex DL disks seemed to work okay with my Benq, and so I bought that brand exclusively for over a year. Now, after having bought two new spindles of these Memorex disks, I learn that they are not identical to the previous ones I had been using. These new ones are useless to me.

I understand crap media may not last as long. I know that the dyes and coatings vary, and crap media cuts corners, etc. But what I don't get is why every time I upgrade a burner, it seems to be more picky than the last. I don't understand why a bad burn is the necessary result of bad media.

For example, as I said, my previous Plextor burner never complained about media. Sure, maybe it was crap, and in 5 years when I go to play one of those disks, maybe I will realize there has been some degradation of data, and maybe the thing won't play. It was low-quality media, I get it. But at least my Plextor got the data on the disk, and it worked for a little while.

It seems my Benq is more picky about what type of media it tries to burn to. I realize, of course, in the long run, this can be seen as a good thing -- it ensures I only use high-quality media. But I don't get why my Plextor would at least get the disk written, when my supposedly higher-quality Benq just says "no dice". Suppose I'm an idiot that wants to burn with bargain basement media all the time. It should at least write to the disks. Over time, maybe the disks fall apart. Then it's my fault for buying cheap media. But I don't understand why my Benq won't at least get the data on there, like my Plextor always did.

A poor analogy, but I think of casette tapes. Back in the day, you could buy cheap "normal-bias" tapes. There would be all kinds of hiss and noise, and lack of high-end, but any recorder would record to it. The result of your buying cheap media was it sounding poorer. But the tapes worked. Using that analogy, it's as if my Benq insists that I *must* use the DVD version of a high-end, chrome metal-oxide coated, high bias casette.

Additionally, consider this -- given that I've learned my Benq only seems to accept high-quality media, what do I do when I realize that I have a bought a batch of disks it rejects? Is it fair to take them back to Best Buy and say "they won't work in my burner"? This is, of course, after I have had to have a couple of bad burns to learn this. (Or at least I have already had to open the package to check the media code, before even burning).

Sorry for the long post, it's just frustrating that I have to waste money buying various brands blindly to see which will work. Oh sure, I know, get the ones made in Singapore, etc.... but what if I want to buy disks online? With the ways that branding is almost irrelevant, given all the possible origins of the media within, it seems you just have to buy blindly, hit-or-miss style until you find one that works.

Anyone want two almost full spindles of Memorex disks?

Are there any online stores that list media codes of the disks they are selling? That, to me, seems like the only solution. Rather than having a brand name that you hope will be the same as the last time you bought it, you'd have a media code that you know unquestionably works in your player, regardless of the brand on the packaging.

Thanks for hearing me vent, and I appreciate any suggestions.
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Old 21 Jun 2008, 09:02 AM   #7
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Mid codes are one thing but country of manufacture can be just as important if not more so

http://www.videohelp.com/dvdmedia/me.../4640#comments

I open a few of the benq firmwares, they only list this ritek S for DL

http://www.cdrinfo.com/Sections/Firm...x?DriveId=1298

I'd give another firmware a try or take them back
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Old 21 Jun 2008, 01:07 PM   #8
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Benq 55 are real picky, have few sony spit out but the 40 will take it
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