Very Slow DVD Burning with Nero 7 Ultra Edition

[johnwyork]

I am experiencing extremely slow dvd burning using Nero 7 Ultra Edition using the most current updates through 10/1/07. My hardware is a TSST corp TS-H552L CD/DVDR, my operating system is Windows Media Center Edition 2002 SP2 with an Athlon 64 X@ Dual Core 4200+ 2.20 GHz processor and 2 GB of RAM. I don't know if the issue is with Nero, my hardware, both, or neither. Any diagnostic testing anyone could suggest would be greatly appreciated. The issue is the time currently involved in burning a full 4.7 GB dvd is around 50 min. I have Nero installed on a computer at home with an external dvd drive, also rated at 8X write speed, that usually accomplished this in about 14-16 minutes. Same type of media is being used, and both are +/- drives. If I need to post more info please let me know. And once again any help at all will be greatly appreciated. Nero's tech support is very substandard on issues like this.

[locoeng]

Check your DMA and post a burn log please.

[johnwyork]

I'm not sure that I know how to do that. Would you mind helping me please?

[locoeng]

DMA guide: http://forum.digital-digest.com/showthread.php?t=61905
Posting a log: http://forum.digital-digest.com/showthread.php?t=67507

[johnwyork]

Just fyi, I just burned a dvd and it took just a little over 51 minutes. Also my dvd writer is rated for 16X write but I have been using 8X dvd's. I didn't mean to mislead you on the type of writer that I have.

Anyway, when I get to Device Manager and open it up there is no listing for IDE ATA/ATAPI.

But for the Nero log, it would not let me submit it due to being 77700 characters. It asked me to shorten it to 15000 characters. What can I cut and paste for you?

Thanks again,

John York <lite-on sohw-1673su=""><usb 2.0=""><not specified=""><k: lite-on="" sohw-1673su=""><lite-on sohw-1673su=""><usb 2.0=""><lite-on sohw-1673su=""><usb 2.0=""><not specified=""><e.._......><k: lite-on="" sohw-1673su=""><tsstcorp cd="" dvdw="" ts-h552l=""><ide><not specified=""><not specified=""><not specified=""><e: tsstcorp="" cd="" dvdw="" ts-h552l=""><lite-on sohw-1673su=""><usb 2.0=""><not specified=""><k: lite-on="" sohw-1673su=""><lite-on sohw-1673su=""><usb 2.0=""><not specified=""><k: lite-on="" sohw-1673su=""><tsstcorp cd="" dvdw="" ts-h552l=""><ide><not specified=""><e: tsstcorp="" cd="" dvdw="" ts-h552l=""><tsstcorp cd="" dvdw="" ts-h552l=""><ide><not specified=""><e: tsstcorp="" cd="" dvdw="" ts-h552l=""><tsstcorp cd="" dvdw="" ts-h552l=""><ide><not specified=""><e: tsstcorp="" cd="" dvdw="" ts-h552l=""><tsstcorp cd="" dvdw="" ts-h552l=""><ide><not specified=""></not></ide></tsstcorp></e:></not></ide></tsstcorp></e:></not></ide></tsstcorp></e:></not></ide></tsstcorp></k:></not></usb></lite-on></k:></not></usb></lite-on></e:></not></not></not></ide></tsstcorp></k:></e.._......></not></usb></lite-on></usb></lite-on></k:></not></usb></lite-on>

[Chewy]

reading and following directions is critical in any of this computer stuff, as the guide says there is more than one log in the log file, select the one(copy and paste) that shows your problem

the most recent one will be at the bottom

[johnwyork]

Sorry about that. I was trying to work and do this at the same time. I simply didn't read that part.

But here it is:

====== *** NeroAPI, History File *** ======


1C82-803M-19E5-MAAX-4009-06K1-****

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 11/21/2005 12:48:21 AM
ahead WinASPI: File 'C:\Program Files\Nero\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero API version: 7.7.5.1
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Nero\Nero 7\Core\
Application: ahead\Nero - Burning Rom
Internal Version: 7, 7, 5, 1

Recorder: <TSSTcorp CD/DVDW TS-H552L>Version: 0614 - HA 1 TA 0 - 7.7.5.1
Adapter driver: <IDE> HA 1
Bus Type : default (0) -> ATAPI, detected: ?

=== Scsi-Device-Map ===
DiskPeripheral : ST3250823AS atapi Port 1 ID 0 DMA: On
DiskPeripheral : ST3320620AS atapi Port 2 ID 0 DMA: On
CdRomPeripheral : TSSTcorp CD/DVDW TS-H552L atapi Port 5 ID 0 DMA: On

=== CDRom-Device-Map ===
TSSTcorp CD/DVDW TS-H552L E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1982MB (2030060kB)
Free physical memory: 1469MB (1505012kB)
Memory in use : 25
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

11.9.2007
NeroAPI
8:57:40 AM #1 Phase 112 File APIProgress.cpp, Line 285
DVD-Video files reallocation started

8:57:40 AM #2 Phase 114 File APIProgress.cpp, Line 285
DVD-Video files reallocation completed (no file modified)

8:57:40 AM #3 Phase 111 File APIProgress.cpp, Line 285
DVD-Video files sorted

8:57:40 AM #4 Text 0 File SCSIPTICommands.cpp, Line 411
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

8:57:40 AM #5 Text 0 File AudioCompilationImpl.cpp, Line 838
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

8:57:40 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3334
First writeable address = 0 (0x00000000)

8:57:40 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3334
First writeable address = 0 (0x00000000)

8:57:40 AM #8 Text 0 File Burncd.cpp, Line 3465
Turn on Disc-At-Once, using DVD media

9:55:48 AM #9 Text 0 File DlgWaitCD.cpp, Line 306
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286143 (508:01.68, 4465MB)

9:55:48 AM #10 Text 0 File DlgWaitCD.cpp, Line 318
Write in overburning mode: NO

9:55:48 AM #11 Text 0 File DlgWaitCD.cpp, Line 2912
Recorder: TSSTcorp CD/DVDW TS-H552L, Media type: DVD-R
Disc Manufacturer: CMC MA - G. AE1
Disc Application Code: 64, Disc Physical Code: 193

9:55:48 AM #12 Text 0 File DlgWaitCD.cpp, Line 490
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Compilation cannot be written on that medium type.
(Medium in drive: DVD-ROM. Medium required by compilation: DVD R/RW, DVD R DL.)

9:55:48 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 823
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286144 (2286144) = #2286144/508:1.69
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286144 blocks [E: TSSTcorp CD/DVDW TS-H552L]
--------------------------------------------------------------

9:55:48 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1026
Prepare [E: TSSTcorp CD/DVDW TS-H552L] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682022912, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 2286144 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2286144 | 0 | 0x00
2286144 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

9:55:48 AM #15 Text 0 File SCSIPTICommands.cpp, Line 209
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

9:55:49 AM #16 Phase 24 File APIProgress.cpp, Line 285
Caching of files started

9:55:49 AM #17 Text 0 File Burncd.cpp, Line 4298
Cache writing successful.

9:55:49 AM #18 Phase 25 File APIProgress.cpp, Line 285
Caching of files completed

9:55:49 AM #19 Phase 36 File APIProgress.cpp, Line 285
Burn process started at 8x (11,080 KB/s)

9:55:49 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2764
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:55:49 AM #21 Text 0 File DVDR.cpp, Line 3070
Recording mode: Sequential Recording Mode

9:55:49 AM #22 Text 0 File DVDR.cpp, Line 3226
Start write address at LBA 0
DVD high compatibility mode: Yes

9:55:49 AM #23 Text 0 File Cdrdrv.cpp, Line 9285
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

9:56:04 AM #24 Text 0 File Cdrdrv.cpp, Line 1303
09:56:04.859 - E: TSSTcorp CD/DVDW TS-H552L : Queue again later

10:07:53 AM #25 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 0C 04 00 00 00 20 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 0C
Buffer x223c0e40: Len x10000
0x00 00 01 BA 45 7A 1C 89 65 B7 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 08 44 D4 E2 89 45 87 40 0B
0x80 30 03 04 D2 86 81 42 68 D4 30 0E 3F 5E 8A DB

10:07:53 AM #26 CDR -1135 File Writer.cpp, Line 301
Write error
E: TSSTcorp CD/DVDW TS-H552L

10:07:53 AM #27 Text 0 File DVDR.cpp, Line 3446
EndDAO: Last written address was 787455

10:07:58 AM #28 Phase 39 File APIProgress.cpp, Line 285
Burn process aborted

10:07:58 AM #29 Text 0 File AudioCompilationImpl.cpp, Line 863
DRM: DRM burn session terminated.

10:07:58 AM #30 Text 0 File AudioCompilationImpl.cpp, Line 892
DRM: Closing entire DRM handling. Bye.

10:07:58 AM #31 Text 0 File SCSIPTICommands.cpp, Line 254
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

10:08:04 AM #32 Text 0 File Cdrdrv.cpp, Line 10529
DriveLocker: UnLockVolume completed

10:08:04 AM #33 Text 0 File SCSIPTICommands.cpp, Line 411
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002) built by: WinDDK, size=16512 bytes, created 11/21/2005 12:48:21 AM
File 'Drivers\PXHELP20.SYS': Ver=2.03.32a, size=20640 bytes, created 4/25/2005 5:03:00 AM (Prassi/Veritas driver for win 2K)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

====== *** NeroAPI, History File *** ======



And what about not having the IDE category in Device Manager?

[Chewy]

well you have 2 sata hard drives showing up with dma on(dma does not apply to them) so it's evident they are running in some ide emulation mode, you'll have to look for the controller(might be called something else)

after 11 minutes you were less than 25% done, that's consistent with pio mode?

HP computer with an oem samsung burner?


http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

way newer firmware, but that media is crap, might not help

[johnwyork]

When you say "that media is crap", are you talking about the dvd's themselves? Or about Nero 7? Or the drive itself? I just want to get it fixed/replaced so any specific suggestions are GREATLY appreciated. I will look for the controllers at this time and let you know.

[johnwyork]

Found them - they are under "Unknown" with 9 total listings - 3 each for the following - 3 of "Primary IDE Channel", 3 of "Secondary IDE Channel", and 3 of "Standard Dual Channel PCI IDE Controller". Are there 3 because I have 3 external hard drives connected to my computer via USB 2.0 ports?

Anyway, under one of the Secondary IDE Channel properties there is an Advanced Tab that shows that the Transfer Mode is pulled down to "DMA if available" and the Current Transfer Mode is "PIO Mode" (note that there is no pull down tab associated with this one). These are for Device 0, whatever that means. For Device 1, Device Type is also Auto Detection (like Device 0), Transfer Mode is "DMA if available" and Current Transfer Mode is "Not Applicable" (once again no pull down tab).

Under Primary IDE Channel Properties, Device 0 has the settings of "Auto Detection", "DMA if available", And "Ultra DMA Mode 5". Device 1 has "Auto Detection", "DMA if available" and "Not Appicable".

When you need more info please let me know.

John York

[Chewy]

HP computer with an oem samsung burner?


http://h10025.www1.hp.com/ewfrf/wc/g...reg_R1002_USEN

way newer firmware, but that media is crap, might not help

and???

make and model number of computer? what is it?

yes media is crap means the blanks are bad

try verbatim but upgrade that firmware

follow the directions for removing the Primary IDE Channel Properties, device 0 is your burner

[johnwyork]

I will do what you've instructed when I return to my office in the morning, as well as try some different (better) media. I will post my results. Thank you so much for your time.

[johnwyork]

I deleted the Secondary Channel, it reinstalled it and set it to DMA 2, and all things look good at this time. The media I am using is Maxell DVD-R 8X (I couldn't remember yesterday or I would have told you then).

But I was able to burn a DVD in 8 minutes this morning, a full 4.7G.

Thanks for the help. GREATLY APPRECIATED!!!

[Chewy]

4 more things to keep an eye on, that aspi could get corrupted and cause a lot of problems

try to use premium media like verbatim

that ide emulation that fooled nero into thinking dma was on might be fixed with updated drivers from your computer manufacturer

that pxhelp is usually a filter driver from sonic/record now and can also get corrupted