I have a problem when inserting a CD

[igby]

I have just getting a new computer a couple of days ago. It has a CD/DVD Re-writer drive. For the first day or so when I put a CD or disc in it was working fine. However over the last two days nothing happens but if I leave the CD in and restart my computer, it shows up when it has rebooted.

I have been putting some music CD's in my drive. When I put them in the name of the drive changes to CD Drive but when I open it up it says it has no files on it. However, I did something and clicked Volume and it showed up all the CD tracks and when I go into iTunes and click Run CD Diagnostics I am getting this:

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Packard Bell NEC 00000000000000000000000
iTunes 6.0.2.23
CD Driver Not Available
CD Driver DLL 2.0.3.2
UpperFilters: GEARAspiWDM
Video Driver: ATI RADEON XPRESS 200 Series\ATI RADEON XPRESS 200 Series

IDE\DiskST3160023AS_____________________________3. 00____, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskGeneric_USB_CF_Reader___1.01, Bus Type USB
USBSTOR\DiskGeneric_USB_MS_Reader___1.03, Bus Type USB
USBSTOR\DiskGeneric_USB_SD_Reader___1.00, Bus Type USB
USBSTOR\DiskGeneric_USB_SM_Reader___1.02, Bus Type USB
IDE\CdRomHL-DT-ST_DVDRRW_GWA-4164B_______________1.01____, Bus Type ATA, Bus Address [0,0]
If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
E: HL-DT-ST DVDRRW GWA-4164B, Rev 1.01
Audio CD in drive.
Found 15 songs on CD, playing time 61:30 on Audio CD.
Track 1, start time 00:02:00
Track 2, start time 03:46:61
Track 3, start time 07:48:12
Track 4, start time 11:55:17
Track 5, start time 12:38:38
Track 6, start time 18:19:35
Track 7, start time 20:42:14
Track 8, start time 26:33:70
Track 9, start time 30:15:04
Track 10, start time 36:14:27
Track 11, start time 39:42:04
Track 12, start time 45:38:38
Track 13, start time 48:22:52
Track 14, start time 54:04:23
Track 15, start time 58:44:40
Audio CD reading succeeded.
Get drive speed succeeded.
The drive CDR speeds are: 8 10 16 24 40.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.

Anybody have any ideas what I can do?

Thanks for your help.

[blutach]

Update your firmware - see link in my signature.

And Please observe rule 11. Do not crosspost. Threads merged.



Regards