Disk controller error - Bad cable?

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  • katzdvd
    Lord of Digital Video
    Lord of Digital Video
    • Feb 2006
    • 2198

    Disk controller error - Bad cable?

    I have noticed in system event viewer that I am getting a recurring error message
    The driver detected a controller error on \Device\Harddisk0\D. (Event #11)


    When I click on the link, it directs me to MSoft.com & informs me that a cable is likely failing. I have replaced both cables, & am still getting the same message.

    *********************************************

    *** My Machine Specs ***

    Field Value
    Computer
    Operating System Microsoft Windows XP Home Edition
    OS Service Pack Service Pack 2
    DirectX 4.09.00.0904 (DirectX 9.0c)
    Computer Name
    User Name TR

    Motherboard
    CPU Type AMD Athlon XP, 2200 MHz (2.2 GHz) (11 x 200) 3200+
    Motherboard Name Abit KV7-V (5 PCI, 1 AGP, 3 DDR DIMM, Audio, LAN)
    Motherboard Chipset VIA VT8377 Apollo KT600
    System Memory 1024 MB (DDR SDRAM)
    BIOS Type Award (05/19/05)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)

    Display
    Video Adapter ALL-IN-WONDER 9600 SERIES - Secondary (256 MB)
    Video Adapter ALL-IN-WONDER 9600 SERIES (256 MB)
    3D Accelerator ATI Radeon 9600 (RV350)

    Multimedia
    Audio Adapter Creative SB Live! Value (CT4670) Sound Card
    Audio Adapter VIA AC'97 Enhanced Audio Controller

    Storage
    IDE Controller VIA Bus Master IDE Controller - 0571
    SCSI/RAID Controller VIA SATA RAID Controller
    Floppy Drive Floppy disk drive
    Disk Drive WDC WD800BB-00CAA1 (74 GB, IDE)
    Disk Drive Maxtor 6Y080L0 (80 GB, 7200 RPM, Ultra-ATA/133)
    Disk Drive IBM-DTTA-371010 (9 GB, 7200 RPM, Ultra-ATA/33)
    Optical Drive BENQ DVD LS DW1655
    SMART Hard Disks Status OK

    Partitions
    C: (NTFS) 78152 MB (7026 MB free)
    D: (NTFS) 2415 MB (539 MB free)
    E: (NTFS) 76316 MB (10452 MB free)
    F: (FAT32) 2379 MB (703 MB free)
    G: (FAT32) 2379 MB (537 MB free)
    H: (FAT32) 2450 MB (215 MB free)
    Total Size 160.2 GB (19.0 GB free)

    Input
    Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
    Mouse PS/2 Compatible Mouse

    Network
    Network Adapter VIA Rhine II Fast Ethernet Adapter (64.78.120.57)

    Peripherals
    Printer hp deskjet 3820 series
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB1 Controller VIA VT83C572 PCI-USB Controller
    USB2 Controller VIA USB 2.0 Enhanced Host Controller
    USB Device USB Printing Support

    Problems & Suggestions
    Problem Disk free space is only 9% on drive C:.
    Problem Disk free space is only 9% on drive H:.


    As you can see, it is a fairly up - to - date machine... I was wondering if the "controller error" could actually be something like a cold solder joint on the mboard where the cable connection is - or something failing in that circuit.

    I put this pc together around 03/05, & I it has had this same error message the entire time.

    I can't say that I really experience any system problems, other than a "crash" or system hang here or there; but then again, isn't that normal for a Windows based machine?!?
  • Chewy
    Super Moderator
    • Nov 2003
    • 18971

    #2
    interesting?
    how are your hard drives connected? jumpered? That old one especially

    Comment

    • katzdvd
      Lord of Digital Video
      Lord of Digital Video
      • Feb 2006
      • 2198

      #3
      Setup of drives...

      IDE1 *** Maxtor 6Y080L0 (80 GB, 7200 RPM - Master

      WDC WD800BB-00CAA1 - 74 GB, IDE Ultra-ATA/133 - Slave

      IDE2*** Optical Drive BENQ DVD LS DW1655 -Master

      IBM-DTTA-371010 - 9 GB, 7200 RPM, Ultra-ATA/33 - Slave

      I had them set to different configs a couple of different times; no change in the error message.

      The older drive I could probably remove, but I keep it in for convenience, as I have a lot of backups on there that is easily accessable w/out having to get out a backup cd & load it...

      Comment

      • Chewy
        Super Moderator
        • Nov 2003
        • 18971

        #4
        masters at end of cable
        slaves next to end
        mobo end right?

        like so for both?

        xxxxxxxxxx dvd burner(master) on top
        x
        x
        x
        x
        x
        xxxxxxxxxxx other optical drive(slave)
        x
        x
        x
        x
        x
        x
        x
        x
        x
        x
        x
        x
        x
        xxxxxxxxxx Motherboard

        what's nero info tool have to say under configuration?

        Comment

        • katzdvd
          Lord of Digital Video
          Lord of Digital Video
          • Feb 2006
          • 2198

          #5
          Nero tool config

          Yup - setup is just like your pic! Masters at end of ribbon; slaves in the center.
          Attached Files

          Comment

          • Chewy
            Super Moderator
            • Nov 2003
            • 18971

            #6
            looks right?

            sure about the jumpers? WD is a little tricky?

            are you using 80 conductor cable on primary?
            Last edited by Chewy; 11 Jun 2006, 03:34 AM.

            Comment

            • katzdvd
              Lord of Digital Video
              Lord of Digital Video
              • Feb 2006
              • 2198

              #7
              Settings are correct

              sure about the jumpers? WD is a little tricky
              Yep, the jumpers are correct. I know what u mean; there are about 60 different configurations for the jumpers on that drive; the IBM drive is the same way!

              80 conductor cable is what I am using. I guess I could disconnect all but the one master & see what that would do.

              BTW, do u know of a good overall benchmark tool for the pc? I have used a couple from

              MajorGeeks offers only 4-star or better geek-tested and reviewed software for Windows along with tutorials and videos when you need help with your computer.


              but I am always open to other options! I like to use EVEREST Free Edition 2.20 for sys. info. It will do some ram tests, system diagnostics and benchmarking too.

              Comment

              • Chewy
                Super Moderator
                • Nov 2003
                • 18971

                #8
                the benchmark I have found the best is my own custom one using shrink,
                get a standard 70% compression hard drive to hard drive no da no aec.
                always use the same movie

                Comment

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