Audio Issues on work laptop

[trishbaby100]

OK you have helped me with all other issues so I figured that maybe you could assist me in an ongoing issue with my work laptop....
I have been unable to get sound on my laptop nothing was muted all volume was set to max...I tried all trouble shooting through windows..I uninstalled driver and tried to reinstall...it tells me that it cannot find the software...
when i received the laptop I removed games...music players...burning progs and all other crap that was added to the pc for personal use.I remember deleting SoundMax...so I went and downloaded it and well tried to install it and it tells me that it cannot find driver...any suggestions on how to fix this issue? and I tried to update/roll back all audio drivers.I do get the exclamation on the multimedia audio controller, which I updated/rolled back restarted pc and it cannot find software to install.

[soup]

You could give this a shot & if it works you can uninstall when done & it won't affect the repair.

[trishbaby100]

installed/tweaked and still no audio..There is no longer a sound icon on desktop, when i go to sound and audio it states no audio device.

[soup]

Go to control panel / sounds & audio devices & make sure place volume icon in the taskbar is checked. While you are in there check everything else.

[doctorhardware]

Sounds like the audio drive is corrupted. Remove the audio driver and reinstall it. That usually works for me.

[trishbaby100]

multimedia audio controller I uninstalled restarted and reinstalled it stated that it could not find the software, I dowloaded sp27103.exe and tried to install it stated driver not found and to restart i restart and same error...Is there another driver that I need to uninstall pls take a look at the attached screen shot in the first post.Thanks

[Chewy]

well let's do the obvious, where's that robitussin?

make model of laptop, exactly

web sites have drivers

who reloaded the laptop, a new tech?

edit: nevermind/soundmax was the driver

[trishbaby100]

Toshiba TECRA S1 system unit
Model #PT831C-67CU3
Thanks for the crack...LOL as a matter of fact I have that nasty flu going around and hense trying to fix the darn audio so that I can lay in bed and watch a movie.

[Chewy]

http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_dtlViewDL.jsp?soid=393480&moid=380605&BV_SessionID=@@@@1005854832.1173150035@@@@&BV_EngineID=ccchaddkflfmgdkcgfkceghdgngdgnn.0&ct=DL

good thing it wasn't an newer one

you can always use msconfig to stop the extra sound crap from loading

[trishbaby100]

well I did find this one here http://driverscollection.com/?V=Toshiba&S=43
not sure if it would have helped....So I am off to your link.

[Chewy]

always go to the source, I just was at a firmware driver site that said set a system restore point before updating your firmware for a dvd burner, anyone can start a web site and post drivers supplied by anybody

[trishbaby100]

Ok good news...I have MINIMAL sound and I mean minimal!...I pushed everything up to max and well not a thing!
Bad news I did not do a Restore point.Never new that I should..
What a thing to mess with when you have the flu I tell you!!! Never fails!LOL

[Chewy]

test other file sounds(mp3's)

powerdvd kept setting my volume down everytime I opened a movie

[trishbaby100]

no luck still it is so faint you have to place ear to pc, then you hear faintly

[trishbaby100]

hummm just as a thought what do u know the keys (2nd function) volume control on keyboard as it has been warn away.I tried WMP and interdvd and no luck