qsi dvdrw sdw-042

[Big_si1978]

Hello all, i am praying someone can help me with what seems a rediculously easy problem.
My CD/DVD drive above tells me it is working properly and yet it does not recognise that a disk is even in the drive? that is the same for DVD and CD alike. I have run the troublehsooters etc to no avail.
I am currently serving in Iraq and need to watch DVDs!

Can anyone lend a hand please?

[Chewy]

welcome to the forum

they do die rather quickly, often just not reading cd's or dvd's, however in a few cases it's a conflict from installed software/drivers that causes this

http://support.microsoft.com/?scid=kb%3Ben-us%3B314060&x=12&y=13

you might try the guided help to clean up those drivers, it's a long shot but better than replacing the drive and finding out corrupted filters was the problem

[Big_si1978]

Thanks mate - i had tried that and i was hoping for a quick fix and wanted to watch a DVD as am up all night tonight! haha

So ho weasy is it to replace and how much we talking?

many thanks