Vista or Hardware problem?

[subsang]

Hi

After assembling a new PC (Intel Core 2 Duo E6750 with G33 chipset;2GB RAM)installed Vista Home Premium. The board has a Firewire port and it showed active in the Device Manager. Double checked on the BIOS. It is enabled.

Still when I connected my DV cam to download videos the PC did not detect the camera.

When connected Cam to my other PC with XP Home it downloaded the video without any problem.

So it is Vista to be blamed or could it be a hardware problem?

How else could I diagnose if it is related to hardware?

Should I remove Vista and get XP?

Thanks in advance
Subbu

[Chewy]

check another firewire device on the problem computer?

some chipsets don't get along well with certain dv cams

TI ones are the best? I doubt if it's Vista, xp was more particular trying to get it to work right, vista would keep that trend up.

what's the actual motherboard?

[subsang]

Hi

I do not have another Firewire device to try

The mother board is Intel DG33BU and I think Firewire is through Texas Instruments chip.

[doctorhardware]

Or is it a driver issue?

[Jensen]

Did the cam come with any software?

[subsang]

Nope.

The camera is perhaps a 'generic' one. There is no software with it. I checked in Panasonic website and they said this camera NVGS80 would work with Vista except at the fag end of the video the sound might be affected.

I was using it with my laptop with XP Home and Windows Movie Maker. I used FAVC to make a couple of DVDs but thought not to stress the already 3.5 years old laptop with only a 30GB HDD too much so went in to build a new PC.

Maybe I have to reinstall Vista and try.

I have another issue with on board audio of my Mobo. Details in another thread.

Thanks
Subu

[pfloyd]

Here is the fix. Shutdown computer and camera. Hook camera and pc with the firewire cable. Turn on camera and then turn on computer. Should be recognized now.

[subsang]

Didn't work either way. Camera turned on first then PC and the other way too.

As suggested by Chewy for my on board audio problem, I'll try installing XP and make sure it is not a hardware problem. The port is present on the Hardware Manager so I am ruling out that for th tiem being. Not a camera or chord problem as it is working on my laptop.

I googled NV-GS85 and Vista capability. found that Pana have chosen not to issue any driver for Vista. Though they said in their website that these cams wrok on Vista actually they do not as per some users.