What Kind Of Job Do You Do

[drfsupercenter]

You're one step above the rest

[Cambion7]

So you're one of those tech support people?

Do you talk with an accent and rely on the guides to help you?

No offense, just seems like all telephone support people these days are located in India or somewhere around there and the only knowledge they have is what's in the book in front of them.

For example, when I called Linksys to ask about why my DS couldn't connect to the Internet, they just blew me off... and when I called Nintendo they knew more than Linksys about a Linksys router... that's just sad.

Yeah I talk with an accent. This sweet lass said I sound like a Yank (California born and raised).. LOL As for the accent bit, I've called Symantec on an issue and got someone from India. I upgraded my PC (Mobo, CPU, Burner) formatted the HD and reinstalled XP.... you got it.... had to phone Mickysoft for a product activation and talked to someone from India. Talk about outsourcing. The tech for Symantec didn't have a good grasp of English and I had to ask him to repeat himself several times. The woman for M$ had the accent but was well articulated and understood perfectly what I was asking.

As far as manuals go, I don't need them :smile I play with our product line all day so I know all the ins and outs.

Regards,
Cambion7

[drfsupercenter]

So you're one of those tech support people?

Do you talk with an accent and rely on the guides to help you?

No offense, just seems like all telephone support people these days are located in India or somewhere around there and the only knowledge they have is what's in the book in front of them.

For example, when I called Linksys to ask about why my DS couldn't connect to the Internet, they just blew me off... and when I called Nintendo they knew more than Linksys about a Linksys router... that's just sad.

[Cambion7]

Another 'better late than never' from me.... buwahahahaha!

I work for a biomedical company as an Operations and Applications Specialist. Basically I troubleshoot our medical software and computer hardware over the phone.

Cam

[drfsupercenter]

That's cool! I got a website too but it's all free

[Bella'sDaddy]

Web Designer/Developer

[soup]

Now how much fun would that have been.

[drfsupercenter]

Oh, IC. Why didn't he just say that then?

Argh, I hate it when people talk in "code" LOL!

[Derree]

hey drf...he sells ad time on tv...therefore air time...

[anonymez]

yes, starting 3rd year in march.

[drfsupercenter]

Are you in college?

[anonymez]

i'm a full-time student, part time retail (but more than full time during this holiday period)

[drfsupercenter]

I still don't understand the selling air thing... is it used for some sort of equipment like SCUBA/diving gear?

[BR7]

See I was thinking A team but Green Hornet would be pretty sweet as well..

If you have the Encore/Action channel The Green Hornet shows on there once and a while

[jeo]

only........