problem with TMPGEnc

[antares]

I tried and tried to convert my avi files to Mpeg but the tmpgenc does not acept my files it say cannot open or unsopported
if you would help me please

[setarip]

1) Load the original video file into VirtualDub (or one of its many variants) or NanDub

2) From the "File" dropdown menu, select "File Information"

3) Post (here) EVERYTHING you see (BOTH video and audio information), or post a screen capture .jpg of the information box