WhenU could easily track users across the sites that they visit if they made their server set a cookie. But I have not observed this happening. Essentially, SaveNow does have the capability to be used as spyware, though WhenU may not be using this at this particular point in time.
Yes, it would be quite strange to have ads in multimedia player
I emailed to ALL banner ad agencies and none of them was interested in our website.
As for the stability issues, yes it used to crash but since a year or so it does not - it is pretty stable.
Users can try the free "lite" version and decide whether yes or not to buy "special edition". If they do not want to pay silly $20 bucks they can get it "free" but with ads (which obviously have NO chance to cover those $20)
So indeed, there is a commercial version with additional features and a lite TOTATLY free version with less features.
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