Hoping for Burn Fail help!

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  • idaho_atl
    Junior Member
    Junior Member
    • Mar 2006
    • 6

    Hoping for Burn Fail help!

    Thanks in advance - I am really stumped on this one!
    I visit this forum frequently, its an awesome source of information.
    I exhausted searches and solutions with this problem so I hope someone can suggest
    something!
    Problem: I can't burn ANY DVDs.
    I have an HP Media Center m400y running XP SP2 MCE 2005.
    My DVD+R burner is an HP 400c.
    I use DVDshrink 3.2 and Nero Burning ROM 6.6.1.4. I sometimes use other things like DVD Decrypter.
    Sometime since I upgraded my harddrive it stopped burning DVDs.
    The drive burns CDs no problem, reads DVDs no problem - but whenever I try to burn DVD+R it fails pretty quickly.
    The harddrive upgrade was simply - put new drive in, restore system from HP restore DVDs,apply updates from HP and Microsoft.
    After searching this forum I attempted to fix the problem by doing these things (in order):
    1. Got better DVD+R media - no help
    2. updated Nero software - no help
    3. Updated HP driver - no help
    4. Updated HP firmware - no help
    5. Added a second DVD+R recorder (HP 200j) - it wont burn either!
    I still can't burn DVDs - either drive (the 200j WAS working in the machine I pulled it from).
    Which has me thinking this is a windows or OS problem. I guess it could be some other kind of hardware issue, DMA,
    or a number of things I dont understand!
    I converted about 20 DVD blanks into coasters today, please help!
    Here is a copy of my last log when trying to burn a DVD from a .iso image.
    I have other logs prior to doing each of the "upgrades" as well if thats useful.
    THANK YOU!

    Start Log:
    ----------
    IA32
    WinAspi: -
    ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM
    NT-SPTI used
    Nero Version: 6.6.1.4
    Internal Version: 6, 6, 1, 4d
    Recorder: <HP 400c Writer DVD>Version: KH27 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE>HA 1
    Drive buffer : 2048kB
    Bus Type : default (0) -> ATAPI, detected: ?
    CD-ROM: <HP 400c Writer DVD>Version: KH27 - HA 1 TA 0 - 6.6.1.4
    Adapter driver: <IDE>HA 1
    === Scsi-Device-Map ===
    DiskPeripheral : Maxtor 6L300R0 atapi Port 0 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 400c atapi Port 3 ID 0 DMA: On
    CdRomPeripheral : HP DVD Writer 200j atapi Port 3 ID 1 DMA: On
    === CDRom-Device-Map ===
    HP DVD Writer 400c E: CDRom0
    HP DVD Writer 200j F: CDRom1
    =======================
    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    ShowDrvBufStat : 0
    BUFE : 0
    Physical memory : 1023MB (1047852kB)
    Free physical memory: 581MB (595376kB)
    Memory in use : 43 %
    Uncached PFiles: 0x0
    Use Inquiry : 1
    Global Bus Type: default (0)
    Check supported media : Disabled (0)
    11.3.2006
    Burn DVD Image
    6:46:03 PM #1 Text 0 File ThreadedTransfer.cpp, Line 531
    ReadBuffer-Pipe got 81920KB of Memory

    6:46:03 PM #2 Text 0 File Reader.cpp, Line 124
    Reader running

    6:46:03 PM #3 Text 0 File Writer.cpp, Line 122
    Writer HP DVD Writer 400c running

    6:46:03 PM #4 IMAGEGEN -10 File ImageGen.cpp, Line 366
    Image was written as DAO.
    DAOI:
    MediaCatalogNumber = ''
    TocType = 0x00
    Finalized = 1
    First/Last Track = 1 / 1
    1: ISRC = ''
    Blocksize = 2048
    TrackMode = 'TRM_DATA_MODE1'
    TrackConfig = 0x00
    First/Last Index = 0 / 1
    Index0FilePos = 0, Index1FilePos = 0, NextTrackFilePos = 4681990144
    CUES:
    0: Ctrl=0x41 Trk= 0 (0x00) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    1: Ctrl=0x41 Trk= 1 (0x01) Index=00 Start=00:00.00 ( 0) RecDep=0x00
    2: Ctrl=0x41 Trk= 1 (0x01) Index=01 Start=00:00.00 ( 0) RecDep=0x00
    3: Ctrl=0x41 Trk=110 (0xAA) Index=01 Start=508:01.53 ( 2286128) RecDep=0x00
    MTYP: Mediumtype = DVD (old format) (0x1C)
    Image file name: <?XML:NAMESPACE PREFIX = C /><C:\ESB.iso>

    6:46:03 PM #5 Text 0 File Burncd.cpp, Line 3305
    Turn on Disc-At-Once, using DVD media

    6:46:03 PM #6 Text 0 File DlgWaitCD.cpp, Line 281
    Last possible write address on media: 2295103 (510:01.28, 4482MB)
    Last address to be written: 2286127 (508:01.52, 4465MB)

    6:46:03 PM #7 Text 0 File DlgWaitCD.cpp, Line 293
    Write in overburning mode: NO (enabled: CD)

    6:46:03 PM #8 Text 0 File DlgWaitCD.cpp, Line 2612
    Recorder: HP DVD Writer 400c, Media type: DVD+R

    6:46:03 PM #9 Text 0 File DlgWaitCD.cpp, Line 459
    >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    6:46:03 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 847
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 (1 - DVD-ROM)
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53
    not relocatable, disc pos for caching/writing not required/not required, no patch infos
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [HP DVD Writer 400c]
    --------------------------------------------------------------

    6:46:03 PM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1059
    Prepare recorder [HP DVD Writer 400c] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1:
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC ""
    DAO layout:
    ===========
    __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
    0 | lead-in | 0 | 0x41 | 0x00
    0 | 1 | 0 | 0x41 | 0x00
    0 | 1 | 1 | 0x41 | 0x00
    2286128 | lead-out | 1 | 0x41 | 0x00

    6:46:03 PM #12 Text 0 File SCSIPassThrough.cpp, Line 38
    SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

    6:46:03 PM #13 Text 0 File SCSIPassThrough.cpp, Line 83
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    6:46:03 PM #14 Phase 36 File dlgbrnst.cpp, Line 1685
    Burn process started at 4x (5,540 KB/s)

    6:46:03 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2685
    Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

    6:46:03 PM #16 SPTI -1066 File SCSIPassThrough.cpp, Line 289
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
    Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
    Buffer x09f20600: Len x804

    6:46:03 PM #17 Text 0 File DVDPlusRW.cpp, Line 666
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    6:46:32 PM #18 SPTI -1106 File SCSIPassThrough.cpp, Line 289
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1106)
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x03
    CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
    Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 73 03
    Buffer x03330000: Len x10000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    6:46:32 PM #19 CDR -1106 File Writer.cpp, Line 311
    Power calibration error
    E: HP DVD Writer 400c

    6:46:32 PM #20 Text 0 File ThreadedTransfer.cpp, Line 228
    all writers idle, stopping conversion

    6:46:33 PM #21 Text 0 File ThreadedTransfer.cpp, Line 222
    conversion idle, stopping reader

    6:46:33 PM #22 SPTI -1176 File SCSIPassThrough.cpp, Line 289
    E: CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1176)
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x72
    Sense Qual: 0x03
    CDB Data: 0x5B 01 05 00 00 00 00 00 00 00 00 00
    Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 72 03

    6:46:33 PM #23 Phase 127 File dlgbrnst.cpp, Line 1685
    Generating DVD high compatibility borders

    6:46:33 PM #24 Phase 129 File dlgbrnst.cpp, Line 1685
    Generating DVD borders completed successfully

    6:46:33 PM #25 Phase 38 File dlgbrnst.cpp, Line 1685
    Burn process failed at 4x (5,540 KB/s)

    Existing drivers:
    File 'Drivers\PXHELP20.SYS': Ver=2.03.02a, size=19840 bytes, created 8/10/2004 3:39:56 AM (Prassi/Veritas driver for win 2K)
    Registry Keys:
    HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

    Andy
    </C:\ESB.iso>
  • Chewy
    Super Moderator
    • Nov 2003
    • 18971

    #2
    something tells me that your new, but old firmware(Tue Dec 14, 2004)
    doesn't support the new media you are trying to burn with, it's not 16x is it?

    the 200 is even older

    Comment

    • idaho_atl
      Junior Member
      Junior Member
      • Mar 2006
      • 6

      #3
      media

      I've been trying 4x DVD+R (sony), 4x DVD+RW(fuji), and 16x DVD+R(tdk). Mind you, all three of these (same batches) worked fine a few months ago when I last successfully burned.
      One thing else I noticed since my post -
      In my hardware device manager - I seem to have duplicate entries for

      Primary Controller
      Secondary Controller
      Ultra ATA storgae controllers

      There are two of each. I found this while I was pursuing some other ideas I saw posted here about DMA.

      thanks!

      Comment

      • idaho_atl
        Junior Member
        Junior Member
        • Mar 2006
        • 6

        #4
        And (200j)

        I just stuck the 200j in to see if it might burn something at least - to rule out the 400c drive hardware.

        I was planning to go buy a new DVD+/- drive tomorrow to solve the problem (I've been wanting a +/- drive anyways and Frys has a great deal on a Pioneer 16x - but now I am worried that this won't correct the problem at all.
        What are your thoughts on that as a solution?

        Comment

        • Chewy
          Super Moderator
          • Nov 2003
          • 18971

          #5
          Remove all dup's and reboot(both instances)

          uninstall or update the intel application accelerator?

          why such an old? dvd burner in such a newer computer?

          be sure PAT's not on in bios
          Last edited by Chewy; 12 Mar 2006, 01:37 PM.

          Comment

          • idaho_atl
            Junior Member
            Junior Member
            • Mar 2006
            • 6

            #6
            I did

            Remove all dup's and reboot(both instances)
            ...did this and they all came back on reboot.

            uninstall or update the intel application accelerator?
            What is this? Where can I find it?

            why such an old? dvd burner in such a newer computer?
            I was just testing a working burner in this system. The 400c came in this factory HP setup. This is a 2004 machine - HP m400y P4 HT 2.8.

            PAT's not on in bios
            What is PATS and how can I change it? I see nothing like this acronym in the bios.

            Thanks!

            Comment

            • Chewy
              Super Moderator
              • Nov 2003
              • 18971

              #7
              865 PE, rev A2
              ASUS P4SD-LA
              some mobo's jumped the gun with PAT with the 865, memory enhancement

              IAA is often in add/remove programs

              question?
              running XP SP2 MCE 2005. but This is a 2004 machine
              was MCE an upgrade?

              Comment

              • idaho_atl
                Junior Member
                Junior Member
                • Mar 2006
                • 6

                #8
                good catch!

                Yes, as part of the harddrive upgrade I mentioned I also did the HP/MS provided MCE upgrade from MCE 2004 - 2005. HP Made a CD available for this.
                BUT - I had done this on the previous hardrive as well with no noticible difference.
                Thanks for the taking the time to look at this. As I asid I dont know what to do next. Any thoughts on me buying a new drive yet?

                Andy

                Comment

                • Chewy
                  Super Moderator
                  • Nov 2003
                  • 18971

                  #9
                  disconnect the hp 200

                  try a burn with ImgBurn

                  roll back the driver for the ide controllers to ms default if possible

                  take the 400 burner and try in the other computer first, I just lay the drive next to the open case and connect cables

                  Comment

                  • idaho_atl
                    Junior Member
                    Junior Member
                    • Mar 2006
                    • 6

                    #10
                    to do list

                    Got it! I will try these things today and post back later!

                    Comment

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