Problem burning DVD (KEY_MEDIUM_ERROR)

**locoeng** · 30 Mar 2006, 07:44 AM

Recorder: <BENQ DVD DD DW1620> Version: B7S9 - HA 2 TA 0 - 6.6.0.16

Your firmware is several updates behind, current version is B7W9 and can be found here

Nero is also a little old, try 6.6.0.18 here

Physical memory : 190MB (195568kB)
Free physical memory: 52MB (54232kB)
Memory in use : 72 %

You are very low on resources, 512 is the recommended minimum for the tasks you are taking on. I would recommend buying a stick or two of ram, it is very cheap these days, but until then here is a guide.

Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286111 (508:01.36, 4465MB)

You are burning too close to the edge of the disc, reduce your target size to 4300 in your transcoding program.

7:11:09 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: BENQ DVD DD DW1620, Media type: DVD+R

There should be 2 more lines here including a MID code, this tells me that your burner isn't recognizing your media...firmware update could correct this problem.

Sense Key: 0x03 (KEY_MEDIUM_ERROR)

This error coincides with the last problem...see above.

Burn process started at 8x (11,080 KB/s)

Reduce your burn speed to 4X until you get a successful burn, then you can increase it incrementally.

File 'Drivers\CDRALW2K.SYS': Ver=7.1.0.95 , size=24832 bytes, created 6/24/2004 1:42:00 PM

This is Roxio's driver, they are known to not play well with Nero and other burning apps...I would suggest removing it. Here is a free removal tool.

**blutach** · 30 Mar 2006, 08:20 AM

And do turn your DMA on.

Read and implement the Golden Rules of Burning.

Regards

**locoeng** · 30 Mar 2006, 08:44 AM

Nice catch blu...

**Chewy** · 30 Mar 2006, 09:34 AM

laptop using an external usb burner, is it hooked to usb2?

**dhargun** · 30 Mar 2006, 01:48 PM

Hi
Thanks for all your replies. I did update my firmware, and also downloaded the latest Nero patch. After this, I did burn a couple of DVDs, but on my third burn, I got the error again. Here is the log

Dinesh

Nero Serial Removed

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 5:35:34 PM
Nero Version: 6.6.0.18
Internal Version: 6, 6, 0, 18e
(Nero Express)
Recorder: <BENQ DVD DD DW1620> Version: B7W9 - HA 2 TA 0 - 6.6.0.18
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <QSI CDRW/DVD SBW-241>Version: VH07 - HA 1 TA 0 - 6.6.0.18
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : ST94011A atapi Port 0 ID 0 DMA: Off
CdRomPeripheral : QSI CDRW/DVD SBW-241 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
QSI CDRW/DVD SBW-241 D: CDRom0
BENQ DVD DD DW1620 E: CDRom3
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 32505856 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 190MB (195568kB)
Free physical memory: 44MB (45652kB)
Memory in use : 76 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

29.3.2006
UDF/ISO compilation
9:22:13 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

9:22:13 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

9:22:13 PM #3 Text 0 File Isodoc.cpp, Line 6359
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

9:22:13 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

9:22:13 PM #5 Text 0 File Reader.cpp, Line 127
Reader running

9:22:13 PM #6 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD DD DW1620 running

9:22:13 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

9:22:13 PM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

9:22:14 PM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

9:22:14 PM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1369871 (304:24.71, 2675MB)

9:22:14 PM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

9:22:14 PM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: BENQ DVD DD DW1620, Media type: DVD+R

9:22:14 PM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

9:22:14 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 1369872 (1369872) = #1369872/304:24.72
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1369872 blocks [BENQ DVD DD DW1620]
--------------------------------------------------------------

9:22:14 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [BENQ DVD DD DW1620] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2805497856, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
1369872 | lead-out | 1 | 0x41 | 0x00

9:22:14 PM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

9:22:14 PM #17 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.

9:22:14 PM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

9:22:14 PM #19 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 8x (11,080 KB/s)

9:22:15 PM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:22:15 PM #21 SCSI -1066 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x08F20400
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x24 0x00

9:22:15 PM #22 CDR -1207 File DVDR.cpp, Line 5306
Book Type automatically set to: Current recorder setting

9:22:15 PM #23 Text 0 File DVDPlusRW.cpp, Line 659
Start write address at LBA 0
DVD high compatibility mode: Yes

9:25:59 PM #24 SCSI -1135 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x08950000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x01 0x73 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x71 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x0C 0x00

9:25:59 PM #25 CDR -1135 File Writer.cpp, Line 311
Write error

9:25:59 PM #26 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

9:26:05 PM #27 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

9:26:23 PM #28 Phase 127 File dlgbrnst.cpp, Line 1832
Generating DVD high compatibility borders

9:26:23 PM #29 Phase 129 File dlgbrnst.cpp, Line 1832
Generating DVD borders completed successfully

9:26:23 PM #30 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 8x (11,080 KB/s)

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=7.1.0.95 , size=24832 bytes, created 6/24/2004 1:42:00 PM
File 'WNASPINT.DLL': Ver=V1.18, size=57344 bytes, created 11/5/2002 2:16:52 PM
File 'Drivers\Tpp200.sys': Ver=5.04.1150.0 , size=35541 bytes, created 10/5/2001 11:54:28 AM
File 'Drivers\Tpp300.sys': Ver=5.04.1150.0 , size=33669 bytes, created 10/5/2001 11:54:28 AM
File 'Drivers\Tpp725.sys': Ver=5.04.1150.0 , size=43269 bytes, created 10/5/2001 11:54:28 AM
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 10/26/2005 2:12:48 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/3/2004 11:59:42 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
============================================

**NightTran** · 30 Mar 2006, 01:52 PM

Physical memory : 190MB (195568kB)
Free physical memory: 44MB (45652kB)
Memory in use : 76 %

you may not want to multitask when you burning dvd, tick all the programs or icon on the bottom right that you dont use,

**blutach** · 30 Mar 2006, 02:08 PM

Please tell us the media ID code. Turn ON your DMA from the hard drive - see link in my signature for how.

SLOW YOUR BURN DOWN!!!!

Read and implement

Regards

**Chewy** · 30 Mar 2006, 03:37 PM

File 'Drivers\Tpp200.sys': Ver=5.04.1150.0 , size=35541 bytes, created 10/5/2001 11:54:28 AM
File 'Drivers\Tpp300.sys': Ver=5.04.1150.0 , size=33669 bytes, created 10/5/2001 11:54:28 AM
File 'Drivers\Tpp725.sys': Ver=5.04.1150.0 , size=43269 bytes, created 10/5/2001 11:54:28 AM

with windows xp I don't like the look of these usb drivers

**LT. Columbo** · 30 Mar 2006, 11:55 PM

Originally Posted by blutach

Please tell us the media ID code. Turn ON your DMA from the hard drive - see link in my signature for how.

SLOW YOUR BURN DOWN!!!!

Read and implement

Regards

with all the crap nero logs give, they won't bloody include the media ID in some versions. every damn log ought to have it right in there...

**locoeng** · 31 Mar 2006, 12:37 AM

they won't bloody include the media ID in some versions.

I think this has more to do with the drive not recognizing the disc. Probably a cheap media issue.

**LT. Columbo** · 31 Mar 2006, 01:02 AM

well even with the updated firmware, cheap media or not...you think it should be able to read the bloody ID. dvd decrypter can with the same disc and drive i bet, probably nero info tool also.

**Chewy** · 31 Mar 2006, 01:07 AM

good quality media (DVD+R).

my money is on "the computer is hosed"

**LT. Columbo** · 31 Mar 2006, 01:30 AM

i thought it to be some versions simply don't show it in the log.

**locoeng** · 31 Mar 2006, 01:38 AM

and good quality media (DVD+R).

@chewy
Some users think that Memorex are good quality....

@LT
I've seen logs that don't recognize the discs, and when a few key items have been changed the MID will pop up. But seeing that the firmware and Nero have been updated, I would think that the ID would be shown already. You may be right though.

We can only ask dhargun to use this so doubt can be removed.

Problem burning DVD (KEY_MEDIUM_ERROR)

Problem burning DVD (KEY_MEDIUM_ERROR)

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