Sudden problem with Nero Express 7.0 NeroError(-1066)

[zenna]

I am very puzzled. I have been burning DVDs for more than an year. Than suddendly I start to get some "failed burn".
I did NOT change any piece of hardware or software. I was not using the computer while burning. The DVD img is in a dedicated unfragmented partition. No other programs were running in the background.
I tried to reduce the burning speed but I still get burning errors. And with time the problem got worst. Initially I was getting an error once in a while now all my DVD burning session fail. I got a LOG, if you can help, I would appreciate it!

Marco

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Nero 7\Core\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 1:54:32 PM

NT-SPTI used
Nero Version: 7.2.3.2
Internal Version: 7, 2, 3, 2

Recorder: <PHILIPS DVD+-RW DVD8631> Version: CD21 - HA 1 TA 1 - 7.2.3.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST DVD-ROM GDR8163B>Version: 0D20 - HA 1 TA 0 - 7.2.3.2
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD800JD-75JNC0 iaStor Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : PHILIPS DVD+-RW DVD8631 atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
HL-DT-ST DVD-ROM GDR8163B E: CDRom0
PHILIPS DVD+-RW DVD8631 F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
BUFE : 0
Physical memory : 510MB (522332kB)
Free physical memory: 61MB (63092kB)
Memory in use : 87 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

30.8.2006
Burn DVD Image
2:57:06 PM #1 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 72704KB of Memory

2:57:06 PM #2 Text 0 File Reader.cpp, Line 124
Reader running

2:57:06 PM #3 Text 0 File Writer.cpp, Line 113
Writer F: PHILIPS DVD+-RW DVD8631 running

2:57:06 PM #4 Text 0 File Burncd.cpp, Line 3400
Turn on Disc-At-Once, using DVD media

2:57:07 PM #5 Text 0 File DlgWaitCD.cpp, Line 289
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286022 (508:00.22, 4464MB)

2:57:07 PM #6 Text 0 File DlgWaitCD.cpp, Line 301
Write in overburning mode: NO (enabled: CD)

2:57:07 PM #7 Text 0 File DlgWaitCD.cpp, Line 2715
Recorder: PHILIPS DVD+-RW DVD8631, Media type: DVD+R

2:57:07 PM #8 Text 0 File DlgWaitCD.cpp, Line 473
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:57:07 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, ISO 9660)
2 indices, index0 (150) not provided
original disc pos #0 + 2286023 (2286023) = #2286023/508:0.23
not relocatable, disc pos for caching/writing not required/not required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286023 blocks [F: PHILIPS DVD+-RW DVD8631]
--------------------------------------------------------------

2:57:07 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [F: PHILIPS DVD+-RW DVD8631] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681775104, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286023 | lead-out | 1 | 0x41 | 0x00

2:57:07 PM #11 Text 0 File SCSIPassThrough.cpp, Line 39
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

2:57:07 PM #12 Text 0 File SCSIPassThrough.cpp, Line 84
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

2:57:07 PM #13 Phase 24 File dlgbrnst.cpp, Line 1730
Caching of files started

2:57:07 PM #14 Text 0 File Burncd.cpp, Line 4231
Cache writing successful.

2:57:07 PM #15 Phase 25 File dlgbrnst.cpp, Line 1730
Caching of files completed

2:57:07 PM #16 Phase 36 File dlgbrnst.cpp, Line 1730
Burn process started at 2.4x (3,324 KB/s)

2:57:07 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2707
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

2:57:07 PM #18 SPTI -1066 File SCSIPassThrough.cpp, Line 291
F: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x04b7b600: Len x804

2:57:07 PM #19 Text 0 File DVDR.cpp, Line 6736
Drive: PHILIPS DVD+-RW DVD8631
Book Type request [gen]: DVD-ROM, write to EEPROM
Changing the Book Type was finished successfully, return code 0

2:57:07 PM #20 CDR -1207 File DVDR.cpp, Line 5871
Book Type automatically set to: DVD-ROM

2:57:07 PM #21 Text 0 File DVDPlusRW.cpp, Line 650
Start write address at LBA 0
DVD high compatibility mode: Yes

2:57:37 PM #22 SPTI -1135 File SCSIPassThrough.cpp, Line 291
F: CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 3F A0 00 00 20 00 00 00
Sense Area: 0x71 00 03 00 00 00 00 12 00 00 00 00 0C
Buffer x046e0000: Len x10000
0x00 00 01 BA 44 00 27 16 9C AD 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 87 DF 2E 36 C2 14 AD F9 F4
0x8E EA 44 FE 88 C9 90 27 94 C8 A1 65 37 E8 1C FC

2:57:37 PM #23 CDR -1135 File Writer.cpp, Line 302
Write error
F: PHILIPS DVD+-RW DVD8631

2:57:37 PM #24 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

2:57:37 PM #25 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

2:57:40 PM #26 Phase 127 File dlgbrnst.cpp, Line 1730
Generating DVD high compatibility borders

2:57:54 PM #27 Phase 129 File dlgbrnst.cpp, Line 1730
Generating DVD borders completed successfully

2:57:54 PM #28 Text 0 File DVDR.cpp, Line 6736
Drive: PHILIPS DVD+-RW DVD8631
Book Type request [gen]: DVD-ROM, write to EEPROM
Changing the Book Type was finished successfully, return code 0

2:57:54 PM #29 Phase 38 File dlgbrnst.cpp, Line 1730
Burn process failed at 2.4x (3,324 KB/s)


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[Chewy]

that burner is getting on in age, you might try flashing it with newer firmware

boot into safe mode to flash

http://forum.rpc1.org/dl_firmware.php?download_id=1978

[LT. Columbo]

something is running. this is insufficient for nero 7

Physical memory : 510MB (522332kB)
Free physical memory: 61MB (63092kB)
Memory in use : 87 %

[zenna]

Well I think it was Nero to take the memory because I run Task manager BEFORE and AFTER starting the burning section and the memory usage was next to nothing and the CPU usage was close to o%.

Anyway I followed the Chewy advice and I updated the firmware. Well I burned two DVDs at 2X and it worked! 2 good ones after 6 trashed one. Now I am going to try a third one...

I'll keep you posted. But, for now, let me thank you all for your support. I really appreciate it!

Marco

[soup]

LT is right, you have to do something about that memory in use.

http://forum.digital-digest.com/showthread.php?t=56373.

[Chewy]

ReadBuffer-Pipe got 72704KB of Memory

at 4x that should be enough, it's still a good idea to run lean and mean,
eliminates conflicts

Chewbacca

[LT. Columbo]

nero recommends 128000 KB minimum though. something else must be using memory. what happens when he wants to burn at 8x?

[Chewy]

yes before nero starts he only has 130megs available, maybe less if windows releases some.

that means he's using ~370MB at idle

from your cd burn log I would guess you had about 200MB at idle

[zenna]

Well, I am burning at 2X fine (before I could not even burn at 1X). So I am happy. regarding the memory usage, I repeat, there was something odd going on. I say so because I used Task Manager just BEFORE and AFTEr the burning and CPU and MEMORY usage was close to zero! Hence the peak of memory usage was either due to Nero (that was eating up memory) or something odd was going on. I am still puzzled why suddendly without installing software or harware I was unable to burn. Weird... anyway the burning is proceding fine at 2x and I am gonna try at 4x right now...

Thanks a lot again guys you are GREAT!!!!

Marco

[Chewy]

that's page file use you are looking at, under that is physical memory(K)
available is what you have ready to use(mine is 330MB) of 512MB

[zenna]

My phisical memory "total" is 522332, and the available is 91456K... I removed some applications from the startup list (using msconfig) and now I am up to 169472K... I've pratically doubled the available memory. Amazing.
I am still puzzled though, because none of the removed apps are new. So if it is not working now it should not have worked even before. And the problem got fixed just upgrading the firmware... odd...

Oh well.

Thanks a lot guys!
Marco

[LT. Columbo]

yes before nero starts he only has 130megs available, maybe less if windows releases some.

that means he's using ~370MB at idle

from your cd burn log I would guess you had about 200MB at idle

ok, i see how you got those numbers. wonder if it would have taken more than 72000kb if there was more available overall...

[Chewy]

220MB with ultracache

my 8x burns with 6.6.0.18 seem to take about 110MB

[LT. Columbo]

so nero isn't quite getting what it would like.

[Chewy]

I think nero will only run on a computer that has at least 128megs total ram,
god forbid, that's one test I don't want to do

for dvd and video authoring a 1.3Ghz cpu and 128MB ram