Can't access a specific chapter on DL DVD

[rello]

On certain movies (Sky Captain, Flight of Phoenix) the final DVD can not access ch 10 and ch 24.
I am using DVD Decrypt to copy (purhased versions) of the DVD's.
Then writting them out with the latest version of Nero with all of the updates from their website. I am using a BENQ DL DVD writter and RiteData DL + DVD's.
I have successfully used the above with other DVD's with no issue.
I tried SC and FOP again with a fresh decrypt, burn to new DL DVD's and got the same result at the same chapter.
Furthermore the DVD's do play correctly in the PC.
I have also tried a second DVD player with the same results.

When I compare the files and size on the original disc to what's on the HD and the DL DVD they are all identical.

Lastly If I use DVD Shrink on the source and DVDtoDVD to burn to a 4.7G DVD they play fine.
Has anyone experienced this?
Thanks.
Rello.

[cynthia]

Hi and welcome to the forum, rello!

Can you post the latest burning report? You find it in this file: C:\Program Files\Ahead\Nero\NeroHistory.log

[rello]

Hi,
Thank you for taking the time to help out.
Below is a copy of the log file.
I hope this helps.
I can post the other log from the second disc yesterday if needed.
Once more the disc does play in the player buy can not access 1 chapter, either through normal play, skip chapter, or through the Chapter Index on the menu of the movie.
Thanks again.
Rello.

===== *** Nero-Burning Rom, History File *** ======
Steve
Rello Tech
*

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero Version: 6.6.0.13
Internal Version: 6, 6, 0, 13c
(Nero Express)
Recorder: <BENQ DVD DD DW1620> Version: B7H9 - HA 2 TA 0 - 6.6.0.13
Adapter driver: <atapi> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <BENQ DVD DD DW1620 >Version: B7H9 - HA 2 TA 0 - 6.6.0.13
Adapter driver: <atapi> HA 2

=== Scsi-Device-Map ===
CdRomPeripheral : HP DVD Writer 300n 3.20 Pnp680r Port 0 ID 0 DMA: Off
DiskPeripheral : WDC WD1200BB-00DAA3 atapi Port 1 ID 0 DMA: On
DiskPeripheral : Maxtor 6B200R0 atapi Port 1 ID 1 DMA: On
CdRomPeripheral : BENQ DVD DD DW1620 atapi Port 2 ID 0 DMA: On
CdRomPeripheral : ATAPI DVD DD 2X16X4X16 atapi Port 2 ID 1 DMA: On

=== CDRom-Device-Map ===
HP DVD Writer 300n H: CDRom0
BENQ DVD DD DW1620 F: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 40894464 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 255MB (261424kB)
Free physical memory: 84MB (86852kB)
Memory in use : 66
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

25.5.2005
UDF/ISO compilation
2:41:20 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

2:41:20 PM #2 Text 0 File DVDVideoCompilation.cpp, Line 549
Content of VIDEO_TS.IFO has been modified

2:41:20 PM #3 Text 0 File DVDVideoCompilation.cpp, Line 549
Content of VIDEO_TS.BUP has been modified

2:41:20 PM #4 Phase 113 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed

2:41:20 PM #5 Text 0 File Isodoc.cpp, Line 6194
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

2:41:20 PM #6 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

2:41:21 PM #7 Text 0 File Reader.cpp, Line 127
Reader running

2:41:21 PM #8 Text 0 File Writer.cpp, Line 122
Writer BENQ DVD DD DW1620 running

2:41:21 PM #9 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

2:41:21 PM #10 ISO9660GEN -11 File geniso.cpp, Line 3293
First writeable address = 0 (0x00000000)

2:41:21 PM #11 Text 0 File Burncd.cpp, Line 3167
Turn on Disc-At-Once, using DVD media

2:41:21 PM #12 Text 0 File DlgWaitCD.cpp, Line 260
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 3245343 (721:11.18, 6338MB)

2:41:21 PM #13 Text 0 File DlgWaitCD.cpp, Line 272
Write in overburning mode: NO (enabled: CD)

2:41:21 PM #14 Text 0 File DlgWaitCD.cpp, Line 2339
Recorder: BENQ DVD DD DW1620, Media type: DVD+R9 Double Layer
Disc Manufacturer ID: RITEK, Media Type ID: D01, Product revision number: 1
Disc Application Code: 0, Extended Information Indicators: 0

2:41:21 PM #15 Text 0 File DlgWaitCD.cpp, Line 438
>>> Protocol of DlgWaitCD activities: <<<
=========================================

2:41:21 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 830
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 3245344 (3245344) = #3245344/721:11.19
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3245344 blocks [BENQ DVD DD DW1620]
--------------------------------------------------------------

2:41:21 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 1043
Prepare recorder [BENQ DVD DD DW1620] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 6646464512, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
3245344 | lead-out | 1 | 0x41 | 0x00

2:41:22 PM #18 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

2:41:22 PM #19 Text 0 File Burncd.cpp, Line 4051
Cache writing successful.

2:41:22 PM #20 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

2:41:22 PM #21 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 2.4x (3,324 KB/s)

2:41:22 PM #22 Text 0 File ThreadedTransferInterface.cpp, Line 2609
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

2:41:22 PM #23 Text 0 File DVDPlusDualLayer.cpp, Line 519
L0 Data Zone Capacity set to 1669936 (197B30h, 3261MB) -> OK, confirmed setting

2:41:22 PM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 544
Burning Layer 1

2:41:22 PM #25 Text 0 File DVDPlusDualLayer.cpp, Line 552
Start writing layer 1 at address 0 (0h)

2:41:22 PM #26 Text 0 File Cdrdrv.cpp, Line 8438
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R DL (14), Part Version: 1
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 2, Track Path: Opposite Track Path (OTP), Layer Type: recordable
Linear Density: 0,293 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: FCFFFF h
End Sector Number in Layer 0: 1C7B30 h (LBN: 197B30 h, 3261 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 0 h
Disc Manufacturer ID: RITEK...
Media type ID: D01
Product revision number: 1
Number of Physical format information bytes in use in ADIP up to byte 63: 64
Media Specific [16..63]:
00 00 00 52 49 54 45 4B - 00 00 00 44 30 31 01 40 ...RITEK...D01.@
25 25 37 00 00 28 64 00 - 28 64 19 1B 0B 0B 0E 0F %7..(d.(d......
01 00 00 00 00 19 1B 0B - 0B 0E 0F 01 00 00 00 00 ................

2:41:22 PM #27 CDR -1207 File DVDR.cpp, Line 4786
Book Type automatically set to: Current recorder setting

2:41:22 PM #28 Text 0 File DVDPlusRW.cpp, Line 652
Start write address at LBA 0
DVD high compatibility mode: Yes

2:58:59 PM #29 CDR -1206 File DVDPlusDualLayer.cpp, Line 1020
Burning Layer 2

2:58:59 PM #30 Text 0 File DVDPlusDualLayer.cpp, Line 1027
Perform layer 1 to 2 jump before writing at address 1669936 (197B30h)

3:15:47 PM #31 Text 0 File WriterStatus.cpp, Line 116
<BENQ DVD DD DW1620 > start writing Lead-Out at LBA 3245344 (318520h), lenght 0 blocks

3:15:47 PM #32 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

3:15:50 PM #33 Phase 127 File dlgbrnst.cpp, Line 1832
Generating DVD high compatibility borders

3:18:38 PM #34 Phase 129 File dlgbrnst.cpp, Line 1832
Generating DVD borders completed successfully

3:18:38 PM #35 Phase 37 File dlgbrnst.cpp, Line 1832
Burn process completed successfully at 2.4x (3,324 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.26a, size=20576 bytes, created 1/12/2005 2:03:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 1:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[setarip]

"On certain movies (Sky Captain, Flight of Phoenix) the final DVD can not access ch 10 and ch 24."

Sounds like the layer break was not handled properly.


"I am using DVD Decrypt to copy (purhased versions) of the DVD's.
Then writting them out with the latest version of Nero"

Try using ONLY DVD Decrypter to BOTH "Read ISO" (Decrypt and copy) and "Write ISO" (burn) - instead of using NERO...