problem in scanning my computer with norton antivirus 2005

[computer85]

i hav problem in scanning(full system scan) my computer with norton antivirus 2005 after live update. computer gets shutdown while scanning.operating system of my computer is windows xp(professional).

[Taelon]

Hi computer85,

I haven't used NAV in a couple years so I'm not sure what it going wrong after the live update. You might try doing a 'System Restore' in XP to the date before the update was installed, something else to try would be to install and run Spybot Search and Destroy, which could eliminate any spyware/malware which might be interfering with NAV.

[anonymez]

have you tried contacting tech support? http://www.symantec.com

try maybe uninstalling, deleting the installation folder, and re-installing...

the help you get here may be limited though, as this place is really about digital video