I/O Device error

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  • KCB022001
    Junior Member
    Junior Member
    • May 2005
    • 9

    I/O Device error

    Im sorry if there has allready been a post about this but i have searched and i cant find anything that helps. I have been trying to use DVD Shrink with no luck.

    The 1st problem i had was it wouldnt allow me to burn dvd i kept getting a comunicatin error so after going threw the help notes i decided to take out 1 of my writers incase there was a conflict because nothing else worked.

    Now i have another problem. when ever i put a dvd in and go to open disc i get a the request couldnt be performed because of a I/0 Device error box. I cant play dvds anymore either i get a E:/is not a valid win 32 aplication.

    Could any 1 please shed a little light on the problem for me because i think im just maiking things worse. I have burned dvds b4 i havnt got a different type of disc or anything it just seemed to stop working. thanks a lot
  • cynthia
    Super Moderatress
    • Jan 2004
    • 14278

    #2
    Hi and welcome to the forum, KCB022001!

    If you are burning with Nero - post the log file - you find it here: C:\Program Files\Ahead\Nero\NeroHistory.log

    Are you running Windows XP?

    Is it an internal or external burner?

    Comment

    • KCB022001
      Junior Member
      Junior Member
      • May 2005
      • 9

      #3
      Windows XP 5.1
      IA32
      WinAspi: -
      ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 11/11/2003 14:49:52
      Nero API version: 6.3.0.0
      Using interface version: 6.3.1.4
      Installed in: C:\Program Files\Ahead\Nero\
      Application: ahead\Nero - Burning Rom
      Recorder: <DVDRW IDE1008> Version: 0054 - HA 1 TA 1 - 6.3.0.0
      Adapter driver: <atapi> HA 1
      Drive buffer : 2048kB
      Bus Type : default (0) -> ATAPI, detected: ATAPI

      === Scsi-Device-Map ===
      DiskPeripheral : ST340012A atapi Port 0 ID 0 DMA: On
      CdRomPeripheral : DVDRW IDE1008 atapi Port 1 ID 1 DMA: On

      === CDRom-Device-Map ===
      DVDRW IDE1008 E: CDRom0
      =======================

      AutoRun : 1
      Excluded drive IDs:
      CmdQueuing : 1
      CmdNotification: 2
      WriteBufferSize: 53477376 (0) Byte
      ShowDrvBufStat : 0
      EraseSpeed : 0
      BUFE : 0
      Physical memory : 351MB (359920kB)
      Free physical memory: 186MB (190576kB)
      Memory in use : 47 %
      Uncached PFiles: 0x0
      Use Static Write Speed Table: 0
      Use Inquiry : 1
      Global Bus Type: default (0)
      Check supported media : Disabled (0)

      11.5.2005
      NeroAPI
      18:14:59 #1 Phase 112 File APIProgress.cpp, Line 250
      DVD-Video files reallocation started

      18:14:59 #2 Phase 114 File APIProgress.cpp, Line 250
      DVD-Video files reallocation completed (no file modified)

      18:14:59 #3 Phase 111 File APIProgress.cpp, Line 250
      DVD-Video files sorted

      18:15:00 #4 Text 0 File Reader.cpp, Line 118
      Reader running

      18:15:00 #5 ISO9660GEN -11 File geniso.cpp, Line 3882
      First writeable address = 0 (0x00000000)

      18:15:00 #6 ISO9660GEN -11 File geniso.cpp, Line 3882
      First writeable address = 0 (0x00000000)

      18:15:00 #7 Text 0 File Burncd.cpp, Line 3092
      Turn on Disc-At-Once, using DVD media

      18:15:00 #8 Text 0 File DlgWaitCD.cpp, Line 239
      Last possible write address on media: 2298495 (510:46.45)
      Last address to be written: 2286207 (508:02.57)

      18:15:00 #9 Text 0 File DlgWaitCD.cpp, Line 244
      Write in overburning mode: FALSE

      18:15:00 #10 Text 0 File DlgWaitCD.cpp, Line 2068
      Recorder: DVDRW IDE1008, Media type: DVD-R
      Disc Manufacturer: Prodis - cF01
      Disc Application Code: 64, Disc Physical Code: 193

      18:15:00 #11 Text 0 File DlgWaitCD.cpp, Line 405
      >>> Protocol of DlgWaitCD activities: <<<
      =========================================

      18:15:00 #12 Text 0 File ThreadedTransferInterface.cpp, Line 779
      Setup items (after recorder preparation)
      0: TRM_DATA_MODE1 (CTransferItem)
      2 indices, index0 (150) not provided
      original disc pos #0 + 2286208 (2286208) = #2286208/508:2.58
      relocatable, disc pos for caching/writing not required/required, no patch infos
      -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286208 blocks [DVDRW IDE1008 ]
      --------------------------------------------------------------

      18:15:00 #13 Text 0 File ThreadedTransferInterface.cpp, Line 948
      Prepare recorder [DVDRW IDE1008 ] for write in CUE-sheet-DAO
      DAO infos:
      ==========
      MCN: ""
      TOCType: 0x00; Session Closed, disc fixated
      Tracks 1 to 1:
      1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682153984, ISRC ""
      DAO layout:
      ===========
      __Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
      0 | lead-in | 0 | 0x00 | 0x41
      0 | 1 | 0 | 0x00 | 0x41
      0 | 1 | 1 | 0x00 | 0x41
      2286208 | lead-out | 1 | 0x00 | 0x41

      18:15:00 #14 Phase 24 File APIProgress.cpp, Line 250
      Caching of files started

      18:15:00 #15 Text 0 File Burncd.cpp, Line 4059
      Cache writing successful.

      18:15:00 #16 Phase 25 File APIProgress.cpp, Line 250
      Caching of files completed

      18:15:00 #17 Phase 36 File APIProgress.cpp, Line 250
      Burn process started at 4x (5,540 KB/s)

      18:15:00 #18 Text 0 File ThreadedTransferInterface.cpp, Line 2264
      Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

      18:15:00 #19 Text 0 File DVDR.cpp, Line 1421
      Recording mode: Sequential Recording Mode

      18:15:00 #20 Text 0 File Mmc.cpp, Line 19370
      Set BUFE: Super Link -> ON

      18:15:00 #21 Text 0 File DVDR.cpp, Line 1536
      Start write address at LBA 0
      DVD high compatibility mode: No

      18:15:00 #22 SCSI -1024 File Cdrdrv.cpp, Line 1170
      SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x0AEF3000
      Status: 0x04 (0x01, SCSI_ERR)
      HA-Status 0x00 (0x00, OK)
      TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
      Sense Key: 0x04 (KEY_HARDWARE_ERROR)
      Sense Code: 0x08
      Sense Qual: 0x03
      CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
      Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
      0x00 0x00 0x00 0x00 0x08 0x03

      18:15:00 #23 CDR -1024 File ThreadedTransferInterface.cpp, Line 1573
      Communication failure

      18:15:00 #24 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1573
      Could not perform start of Disc-at-once

      18:15:00 #25 Phase 38 File APIProgress.cpp, Line 250
      Burn process failed at 4x (5,540 KB/s)


      Existing drivers:

      Registry Keys:
      HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

      thats the error message ive just got.

      Im running xp pro and its an internal burner

      Comment

      • KCB022001
        Junior Member
        Junior Member
        • May 2005
        • 9

        #4
        sorry its an internal burner the end of my post didnt show up.

        ty for the help cynthia

        Comment

        • setarip
          Retired
          • Dec 2001
          • 24955

          #5
          "Communication failure"

          1) Try performing a "System Restore" back to the last time things were working properly. If that doesn't resolve your problem, then:

          2) Use Windows to Uninstall and then Reinstall your burner

          Comment

          • KCB022001
            Junior Member
            Junior Member
            • May 2005
            • 9

            #6
            ive tried doing that allready it didnt work

            Comment

            • cynthia
              Super Moderatress
              • Jan 2004
              • 14278

              #7
              You have firmware Version: 0054 installed. Update it: http://forum.rpc1.org/dl_firmware.php?download_id=1727

              Also update your Nero - it's free: http://www.nero.com/eng/nero-up.php

              Comment

              • KCB022001
                Junior Member
                Junior Member
                • May 2005
                • 9

                #8
                ty im downloading it now.

                Comment

                • KCB022001
                  Junior Member
                  Junior Member
                  • May 2005
                  • 9

                  #9
                  ive tried doing that and i get this error

                  This firmware can be used on below drives :
                  (1) DVDRW IDE1008 .
                  (2) DVDRW 1008IB .
                  Check Sum : 4D95
                  Please wait a minute.....
                  Execute command errorA!! 4/ 8/ 3
                  Flashing is incorrect!!

                  now im stuck to what that means lmao sometimes i wonder how i manage to turn my computer on im such a computer dummy..

                  Comment

                  • cynthia
                    Super Moderatress
                    • Jan 2004
                    • 14278

                    #10
                    If it had been the wrong firmware you would have had this error:

                    CD-ROM drive model doesn't match!!

                    Try to flash the next newest firmware version instead.

                    Comment

                    • KCB022001
                      Junior Member
                      Junior Member
                      • May 2005
                      • 9

                      #11
                      Ive tried all that and it still wont work in getting this error now

                      Windows XP 5.1
                      IA32
                      WinAspi: -
                      ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 18:35:34
                      Nero API version: 6.6.0.12
                      Using interface version: 6.3.1.4
                      Installed in: C:\Program Files\Ahead\Nero\
                      Application: ahead\Nero - Burning Rom
                      Internal Version: 6, 6, 0, 12c

                      Recorder: <DVDRW IDE1008> Version: 0059 - HA 1 TA 1 - 6.6.0.12
                      Adapter driver: <atapi> HA 1
                      Drive buffer : 2048kB
                      Bus Type : default (0) -> ATAPI, detected: ATAPI

                      === Scsi-Device-Map ===
                      DiskPeripheral : ST340012A atapi Port 0 ID 0 DMA: On
                      CdRomPeripheral : DVDRW IDE1008 atapi Port 1 ID 1 DMA: On

                      === CDRom-Device-Map ===
                      DVDRW IDE1008 D: CDRom0
                      =======================

                      AutoRun : 1
                      Excluded drive IDs:
                      WriteBufferSize: 53477376 (0) Byte
                      ShowDrvBufStat : 0
                      BUFE : 0
                      Physical memory : 351MB (359920kB)
                      Free physical memory: 179MB (183672kB)
                      Memory in use : 48 %
                      Uncached PFiles: 0x0
                      Use Inquiry : 1
                      Global Bus Type: default (0)
                      Check supported media : Disabled (0)

                      13.5.2005
                      NeroAPI
                      16:44:03 #1 Phase 112 File APIProgress.cpp, Line 276
                      DVD-Video files reallocation started

                      16:44:03 #2 Phase 114 File APIProgress.cpp, Line 276
                      DVD-Video files reallocation completed (no file modified)

                      16:44:03 #3 Phase 111 File APIProgress.cpp, Line 276
                      DVD-Video files sorted

                      16:44:04 #4 Text 0 File Reader.cpp, Line 127
                      Reader running

                      16:44:04 #5 Text 0 File AudioCompilationImpl.cpp, Line 842
                      DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
                      DRM: Beginning burn process.

                      16:44:04 #6 ISO9660GEN -11 File geniso.cpp, Line 3293
                      First writeable address = 0 (0x00000000)

                      16:44:04 #7 ISO9660GEN -11 File geniso.cpp, Line 3293
                      First writeable address = 0 (0x00000000)

                      16:44:04 #8 Text 0 File Burncd.cpp, Line 3153
                      Turn on Disc-At-Once, using DVD media

                      16:44:07 #9 Text 0 File DlgWaitCD.cpp, Line 260
                      Last possible write address on media: 2298495 (510:46.45, 4489MB)
                      Last address to be written: 2286207 (508:02.57, 4465MB)

                      16:44:07 #10 Text 0 File DlgWaitCD.cpp, Line 272
                      Write in overburning mode: NO

                      16:44:08 #11 Text 0 File DlgWaitCD.cpp, Line 2339
                      Recorder: DVDRW IDE1008, Media type: DVD-R

                      16:44:08 #12 Text 0 File DlgWaitCD.cpp, Line 438
                      >>> Protocol of DlgWaitCD activities: <<<
                      =========================================

                      16:44:08 #13 Text 0 File ThreadedTransferInterface.cpp, Line 830
                      Setup items (after recorder preparation)
                      0: TRM_DATA_MODE1 ()
                      2 indices, index0 (150) not provided
                      original disc pos #0 + 2286208 (2286208) = #2286208/508:2.58
                      relocatable, disc pos for caching/writing not required/ required, no patch infos
                      -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286208 blocks [DVDRW IDE1008]
                      --------------------------------------------------------------

                      16:44:08 #14 Text 0 File ThreadedTransferInterface.cpp, Line 1043
                      Prepare recorder [DVDRW IDE1008] for write in CUE-sheet-DAO
                      DAO infos:
                      ==========
                      MCN: ""
                      TOCType: 0x00; Session Closed, disc fixated
                      Tracks 1 to 1:
                      1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682153984, ISRC ""
                      DAO layout:
                      ===========
                      __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
                      0 | lead-in | 0 | 0x41 | 0x00
                      0 | 1 | 0 | 0x41 | 0x00
                      0 | 1 | 1 | 0x41 | 0x00
                      2286208 | lead-out | 1 | 0x41 | 0x00

                      16:44:09 #15 Phase 24 File APIProgress.cpp, Line 276
                      Caching of files started

                      16:44:09 #16 Text 0 File Burncd.cpp, Line 4037
                      Cache writing successful.

                      16:44:09 #17 Phase 25 File APIProgress.cpp, Line 276
                      Caching of files completed

                      16:44:09 #18 Phase 36 File APIProgress.cpp, Line 276
                      Burn process started at 4x (5,540 KB/s)

                      16:44:10 #19 Text 0 File ThreadedTransferInterface.cpp, Line 2609
                      Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

                      16:44:10 #20 Text 0 File DVDR.cpp, Line 2258
                      Recording mode: Sequential Recording Mode for Multisession

                      16:44:10 #21 Text 0 File Mmc.cpp, Line 21356
                      Set BUFE: Super Link -> ON

                      16:44:10 #22 Text 0 File DVDR.cpp, Line 2412
                      Start write address at LBA 0
                      DVD high compatibility mode: No

                      16:44:10 #23 SCSI -1024 File Cdrdrv.cpp, Line 1182
                      SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x0B160600
                      Status: 0x04 (0x01, SCSI_ERR)
                      HA-Status 0x00 (0x00, OK)
                      TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
                      Sense Key: 0x04 (KEY_HARDWARE_ERROR)
                      Sense Code: 0x08
                      Sense Qual: 0x03
                      CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
                      Sense Data: 0x70 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
                      0x00 0x00 0x00 0x00 0x08 0x03

                      16:44:10 #24 CDR -1024 File ThreadedTransferInterface.cpp, Line 1765
                      Communication failure

                      16:44:10 #25 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1765
                      Could not perform start of Disc-at-once

                      16:44:11 #26 Phase 38 File APIProgress.cpp, Line 276
                      Burn process failed at 4x (5,540 KB/s)

                      16:44:11 #27 Text 0 File AudioCompilationImpl.cpp, Line 867
                      DRM: DRM burn session terminated.

                      16:44:11 #28 Text 0 File AudioCompilationImpl.cpp, Line 896
                      DRM: Closing entire DRM handling. Bye.


                      Existing drivers:

                      Registry Keys:
                      HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

                      I have also checked that none or the wires have come loose in my tower.

                      Comment

                      • cynthia
                        Super Moderatress
                        • Jan 2004
                        • 14278

                        #12
                        I would try with another brand of discs. Get a RW disc with good quality - if you can that one - you know that your burner don't like your current brand of discs.

                        Comment

                        • KCB022001
                          Junior Member
                          Junior Member
                          • May 2005
                          • 9

                          #13
                          I know its not that because i am halfway threw the pack. It has stopped reading dvds 2 i get an error saying D:\is not a valid Win application.

                          when i play music it plays but i get no sound.I didnt make any changes for it to stop working.

                          Comment

                          • setarip
                            Retired
                            • Dec 2001
                            • 24955

                            #14
                            "16:44:10 #24 CDR -1024 File ThreadedTransferInterface.cpp, Line 1765
                            Communication failure"

                            From the NERO website:

                            I got the 'Communication failure' message during the write process. Why?

                            This error message can be caused by the following:

                            Old IDE controller drivers - This is the most common cause of this error message. You must have the latest drivers for your IDE controller card to prevent it. (It´s the same for SCSI cards). Go to the website of the manufacturer of your controller card and obtain the latest drivers. Such as Intel, VIA, SIS, etc.
                            DMA settings - You may have DMA disabled for your CD-/DVD-ROM and recorder devices. You should enable this feature. If you have old drivers (even if you have the latest in some cases), DMA may not be properly supported, even though you can enable it. You should try with DMA disabled if you still have problems having enabled it.
                            Enable or disable DMA:
                            To enable DMA in Windows 2000/XP, simply go to your 'Control Panel --> Systems --> Hardware --> Device Manager'. Double click on the 'IDE ATA/ATAPI Controllers'. Right click on the 'Primary IDE Channel', go to 'Properties --> Advanced Settings' and change ´Transfer Mode´ to 'DMA if available'. Do the same for the secondary IDE channel.
                            For Windows 9x and ME, go to your 'Control Panel --> System --> Device Manager --> CD-ROM' and under the devices 'Properties --> Settings' enable or disable DMA.
                            Driver conflicts - You may have (or had) other CD recording software installed on your system. Their drivers can cause conflicts with our software when trying to communicate to the recorder. Please remove any other recording program you may have on your system and be sure all their drivers are removed as well.
                            Poor IDE cables - In many cases, with the recorders supporting UDMA, you must use 80pin IDE cables. 40pin IDE cables work with the recorder, but when it comes to the actual recording process, there may be problems. You may just have an IDE cable that is in poor condition and need to replace it, too. Or try a different connector on that IDE cable as the connector could be the cause.
                            CSEL - If your devices are jumpered with CSEL, your controller could be having trouble with this setting. It's best to change it, so that you have your devices jumpered as master or slave. Refer to the manual on your CD-ROM, DVD-ROM and recorder devices for how to do this.
                            top

                            Comment

                            • KCB022001
                              Junior Member
                              Junior Member
                              • May 2005
                              • 9

                              #15
                              It was my Dma settings ty so much i have put new leads in it and allsorts ty so much. I went into a computer shop yesterday that builds and fixes computers and they had no idea what it could be and told me i was reading the error wrong cause there was no such error...tytyty

                              Comment

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