I am unable to get DVD2One to work with the limited instructions they provide

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  • williamjsquier
    Junior Member
    Junior Member
    • Jan 2010
    • 2

    I am unable to get DVD2One to work with the limited instructions they provide

    Does anyone have directions that actually walk you through how to compress and burn a DVD using DVD2One?

    I am very frustrated with this program that I purchased.
  • MilesAhead
    Eclectician
    • Nov 2006
    • 2615

    #2


    There is also a guide search engine on
    Video forums, video software downloads, guides, blu-ray players and media.


    but some of the guides for this program are a few years old. Still, there are several:

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    • williamjsquier
      Junior Member
      Junior Member
      • Jan 2010
      • 2

      #3
      More information on the problem I am having

      Thanks for your response. The first link didn't work. And since I paid this company for the program I really don't think I should have to spend the time searching around for information on how to use it.

      Maybe if I post here what is happening, I could get some help.

      #1 Click "Make a Full Disc copy, including all menus and extras"
      #2 I select the DVD I want to compress and burn

      Then what do I do next????

      This is what I have tried:

      - I click on the button with the green circle on it
      - If I select Output type: Burn - my DVD is ejected from my computer and it tells me to insert a DVD recordable media into my drive. That can't be right because it has not copied the DVD yet.

      - So, I put the DVD back in and this time when I click on the green button instead I select as output type: Image

      - Then I get a warning message saying "The image at /users/mycomputer/desktop/mydvd.img already exists, do you want to overwrite?

      I have no idea what to do here so I say yes

      - it goes through the process of scanning the disc and processing the disc (about 25 minutes) and when it was done I clicked 'ok'

      Again, I have no idea what to do next.

      So, I click on the little green button again and set output type to burn, since what I want to do is burn the image of the DVD that is now on my desktop.

      But then I am getting that message again about the image already existing. So what on earth do I do??? I am stuck.

      I am pretty good with computers, so it can't just be me who is having difficulty.

      Please help me if you can!

      Thanks...

      Comment

      • MilesAhead
        Eclectician
        • Nov 2006
        • 2615

        #4
        All 3 links work now. I've never used DVD2One so I'm not the person that can provide guidance. Have you looked on the sw company site for a support forum? Many times these outfits seem to put help, FAQ and support all on a BBS software instead of writing help files. Don't ask me why.

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