Unsupported audio in a Divx player emax AS603

[Alfan]

Hi, there:

This is my first post, I recently bought an AS603 Divx player from emax and when I try to play some films, a message "UNSUPPORT AUDIO" appears on the screnn.

Anybody can help me?

Thank you

[drfsupercenter]

What program did you make the DivX file in?

[Alfan]

I don't know, I believe is a problem with the firmware on the emax AS603 Divx player. Can I update it?

[drfsupercenter]

I don't think so, if it is set-top (DON'T QUOTE ME IF I AM WRONG (which I am even more now)). I know I had a DivX file with screwed up audio made in Dr. DivX, the bitrate was VBR, and it had to be CBR. I just used VirtualDub to fix that.

[anonymez]

probably ac3 audio, but to find out for sure what's causing the incompatibility, open the file in virtualdubmod, under 'file' click 'file information', and post all file info here

[triguin]

Hi, I have the same problem.

The video is ok in all films but says unsupported audio in a lot of films.

As603 plays correctly this Xvid with audio, all OK



but, for example, when try to play this other says UNSUPPORTED AUDIO



I don't understand it, both audio files are very similar.

Any one can help us? Thanks

Sorry, my english isn't good.

[UncasMS]

do both files play correctly on your pc?

they indeed look pretty similar

[triguin]

Thanks for reply

yes, both files play correctly on my pc.

[LT. Columbo]

just a couple weeks ago i had a similar problem. i re-processed the avi and used lame through virtualdub and it corrected it. perhaps it will work in your case...

[anonymez]

its possible 'unsupported audio' is the only error message the player has, so audio may not even be the problem. but give it a shot, as LT said, encode the audio in vdub to 128kbps cbr, then try playing

[SuperKeko]

Hi,

I'm having the same problems as Alfan but I'm quite newbie to the virtualdub.
Could you please detail the steps (for dummies mode) within VirtualDub to encode the audio so it can work with that divx player?.

Thousand thanks

[paglamon]

SuperKeko,
Open ur file in Virtualdub.In VIDEO choose Direct Stream Copy. In AUDIO select Full Processing Mode.Then in AUDIO select COMPRESSION and choose LameMP3.On the right hand side u will find all formats for Lame.Choose 128CBR Stereo.

[SuperKeko]

Paglamon,

Thx for your quick answer. I really appreciate.
I will check it this afternoon

Regards

SuperKeko

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I edit the post after checking Paglamon solution.
Unfortunately it didn't work. The message still is there. I tried to encode the audio with different choices of LameMp3 but with no luck.

Any other suggestion please?

Thank you in advance

Superkeko