Dust Voids PS3 Warranty

**admin** · 11 Nov 2007, 12:59 PM

Quote:

"I just got off the phone With PS3 customer support who kindly informed me that my PS3 is "too dusty" to be replaced under warranty. But won't provide pictures unless they are subpoenaed."

http://consumerist.com/consumer/sony...nty-321226.php

**admin** · 12 Nov 2007, 12:35 PM

Sony CSR: What? No! Dust Doesn't Void Your PS3 Warranty! (unless there's enough dust to suggest neglect)

drfsupercenter · 12 Nov 2007, 01:32 PM

I better dust my Wii off, before Nintendo decides to sell their souls to the Devil as Sony has...

NightTran · 13 Nov 2007, 09:46 AM

or better yet not buying it

**admin** · 13 Nov 2007, 12:25 PM

I opened up my computer last week (it was last cleaned a couple of months ago), and the amount of dust in it was ridiculous. The computer sits on a table in a room that doesn't have its windows opened too often. The computer case even has dust filters built into the case, but it doesn't help (the dust filters were clogged with dusts though). There was a layer of dust on top of the CPU heat sink (just underneath the fan) - I couldn't even see the heat sink anymore.

I cleaned it up and it seems the system now operates much cooler and quieter than before.

It just shows that dust is a real problem these days, and warranties should specify what is meant by "excessive" (if the machine has been burried under dirt or left outside for a few weeks, then okay, that's excessive - but just because there is a layer of dirt on certain components inside doesn't mean that it wasn't used under normal conditions). A lot of the time, excessive dust is due to poor airflow design, making things like fans, dust magnets.

12 Nov 2007, 01:32 PM	#3
drfsupercenter NOT an online superstore Join Date: Oct 2005 Location: Michigan Posts: 4,037	I better dust my Wii off, before Nintendo decides to sell their souls to the Devil as Sony has... __________________ CYA Later: d̃ŗf̉śŭp̣ễr̀çëǹt̉ếř Visit my website!! Cool Characters Make your text cool My DVD Collection

13 Nov 2007, 09:46 AM	#4
NightTran King of Digital Video Join Date: Aug 2005 Location: eastcoast, on the beach Posts: 4,217	or better yet not buying it __________________ 2 Benq 1640, 2 Benq 1655 ( one more set 1640/55 in the closet ), XPS 400

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12 Nov 2007, 12:35 PM	#2
admin Administrator Join Date: Nov 2001 Posts: 5,179	Sony CSR: What? No! Dust Doesn't Void Your PS3 Warranty! (unless there's enough dust to suggest neglect)

13 Nov 2007, 12:25 PM	#5
admin Administrator Join Date: Nov 2001 Posts: 5,179	I opened up my computer last week (it was last cleaned a couple of months ago), and the amount of dust in it was ridiculous. The computer sits on a table in a room that doesn't have its windows opened too often. The computer case even has dust filters built into the case, but it doesn't help (the dust filters were clogged with dusts though). There was a layer of dust on top of the CPU heat sink (just underneath the fan) - I couldn't even see the heat sink anymore. I cleaned it up and it seems the system now operates much cooler and quieter than before. It just shows that dust is a real problem these days, and warranties should specify what is meant by "excessive" (if the machine has been burried under dirt or left outside for a few weeks, then okay, that's excessive - but just because there is a layer of dirt on certain components inside doesn't mean that it wasn't used under normal conditions). A lot of the time, excessive dust is due to poor airflow design, making things like fans, dust magnets.

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