It seems like not a week goes by without some sort of EA-related DRM nightmare. This week, the DRM for EA's recently released Command and Conquer: Red Alert 3 is causing problems for faithful consumers. Some of those who purchased the title received a CD key with a missing number, and EA has told customers to solve this problem by "guessing."
The error occurred as a result of a spree of misprints in the activation keys of select copies of Red Alert 3. Rather than receiving full 20-character codes, some users reported receiving 19-character codes. EA has offered to fill in codes for those who send in a physical picture of their serial via e-mail, but for those unwilling to do that, the company has offered the alternative "guessing" solution.
The error occurred as a result of a spree of misprints in the activation keys of select copies of Red Alert 3. Rather than receiving full 20-character codes, some users reported receiving 19-character codes. EA has offered to fill in codes for those who send in a physical picture of their serial via e-mail, but for those unwilling to do that, the company has offered the alternative "guessing" solution.