Arcsoft Show question

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  • gtnichol
    Junior Member
    Junior Member
    • Aug 2005
    • 1

    Arcsoft Show question

    Hello all,

    I am currently using ArcSoft Showbiz to capture video from my Canon ZR 300 DV camcorder. I was having no problems until recently. The past couple of times I try to capture video I get an error message stating: 'cannot connect DV camcorder device or its power is not on' The device is clearly turned on and video plays through ShowBiz, but as soon as I hit the capture button, the feed goes blank (camera still on) and I receive the error message. Any suggestions on how to alleviate this problem? I have the updated drivers and such.

    Thanks for any help,

    Greg
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