This past summer my DVD-ROM went on the fritz. My computer is still under a service warrenty at Best Buy, so I took it in and they replaced it.
The tech said, if I wanted it replaced with the same type DVD-ROM I would have to wait for them to send for it. However, he said he could replace it with a different one immediately. He also, said the specs on the one he had availibible were actually a little better.
I didn't know one brand from another so I didn't even ask what brand it was.
Now a couple of months later the DVD-ROM has started having trouble identifying DVDs. It has no problem with cds.
The problem has gotten progressively worse. Using a brand new DVD, usually I have to open the door and adjust it in the tray 3 to 4 times to get the disc to show.
Even if the disc does register, I can't remember the last time it made it comletely through a rip.
I have also tried to play the discs with window media player, but no go.
In any case the DVD-ROM shows up as being a DX-DVDR100. From my search results, I believe that to be a Dynex.
Wouldn't that be a real crap brand compared with a Samsung? (Which is the original brand the pc came with. I am also trying to locate the model, I have it written down somewhere. I will try calling Sony the pc manufacturer.)
I can't find much about them. The brand comparisons sites that I have found do not even include Dynex.
I am going to take it in for repair or replacement again. Should I insist on a different brand?
The tech said, if I wanted it replaced with the same type DVD-ROM I would have to wait for them to send for it. However, he said he could replace it with a different one immediately. He also, said the specs on the one he had availibible were actually a little better.
I didn't know one brand from another so I didn't even ask what brand it was.
Now a couple of months later the DVD-ROM has started having trouble identifying DVDs. It has no problem with cds.
The problem has gotten progressively worse. Using a brand new DVD, usually I have to open the door and adjust it in the tray 3 to 4 times to get the disc to show.
Even if the disc does register, I can't remember the last time it made it comletely through a rip.
I have also tried to play the discs with window media player, but no go.
In any case the DVD-ROM shows up as being a DX-DVDR100. From my search results, I believe that to be a Dynex.
Wouldn't that be a real crap brand compared with a Samsung? (Which is the original brand the pc came with. I am also trying to locate the model, I have it written down somewhere. I will try calling Sony the pc manufacturer.)
I can't find much about them. The brand comparisons sites that I have found do not even include Dynex.
I am going to take it in for repair or replacement again. Should I insist on a different brand?
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