External Error 2738

[Phillip]

Guys please help...i using windows xp and i keep gettin external error 2738.

i googled it and got some info about running cd %windir%\System32
regsvr32 vbscript.dll

this aint helpin coz i cant seem to run it on my command prompt (is this where its supposed to be run, do I just type and press enter??)

please assist

[atifsh]

Symptoms

When installing or uninstalling the following error message is displayed.

Error 2738. Could not access VBScript run time for custom action.

Cause

This error message indicates that the VBScript engine is not currently registered on the machine where the install/uninstall is taking place.

Resolution

The VBScript engine can be quickly registered by following these steps:

1. Run Command Prompt as administrator
1.1 Start Menu -> All Programs -> Accessories
1.2 Right click on Command Prompt and select Run as administrator
2. Type cd %windir%\system32 into the Command Prompt and hit Enter
3. Type regsvr32 vbscript.dll into the Command Prompt and hit Enter