HP media center tv M8020N Pavilion

[doctorhardware]

I just got in the middle of this. Before the bios was updated there was no problems with the computer. The POST was also fine. Now after updating the BIOS due to WOW(World of Warcraft). The computer is coming up with an system memory error. I am not there so I do not know what type of error it is. Then the called HP, HP could not figure out the problem. So they requested a older version of the BIOS, But HP have told them that there is no possible way to reflash the BIOS(yaeh right). Now that told them to clear the CMOS with the pin jumper for the BIOS battery. Now you can't get in to the bios they are locked out. The motherboard is an Asus P5LP-LE Leonite. I have searched every where I can think of to find an older BIOS version to no avail. The HP techs have screwed the pooch by having them clear the BIOS. I had them get in to the Bios and them load the defaults, but this did not fix the problem. One other thought they also tried to up date the intel chip set(I945 P/G) and it would not allow the update. My thought is that the problem is the Bios update has an issue or may be corrupted?

[Chewy]

Someone did not read the directions, that bios had a backup old feature

[atifsh]

rom file that u can update, bios is modded for somethig else but atleast it will fix ur issue

hey i take no responsibility if that PC blows up

[doctorhardware]

Yes I know that was not done, if I was doing it I away save a copy of the old BIOS first. Then do the BIOS upgrade. I called HP and they are telling me that you can't load a older BIOS version back. I told the phone tech to put me through to his supervisor after telling him that he is retarded. The supervisor tried to tell me the same thing. I asked him then do you really think that I am that stupid, then hung up the phone. I found out later that they paid $60 support fee. I told them to stop payment of the charge that they just made the problem worse. I will have to make a trip over there and reload the Bios that atifsh uploaded and use winflash that chewy uploaded. Thanks Guys. BTW it can't be any worse then it is now.

[atifsh]

doc check ur private msg.

[doctorhardware]

Ok Thanks

[Chewy]

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-60348-1&lc=en&dlc=en&cc=us&lang=en&os=2093&product=3377259

download/open with winrar

there's 3 flash files

[doctorhardware]

Well I have gotten some more info, the version of bios that was used was 5.23. So I am not sure if the bios upgrade is what is causing the memory issue. There was not any memory issues before the upgrade. I guess I have to get there and see what the real issue is, getting the info second hand is not helping the problem.

[MilesAhead]

Was the PC used for gaming before? Perhaps the memory was never pushed to it's limits before?

[doctorhardware]

Yes it was used and until the bios upgrade it was used to play world of warcraft. Now when trying to download the WOW patches it has memory issues and now it will not allow the patch to download. It will on occasion it will blue screen during the download, or it will give a random memory error.

[Chewy]

I would try reflashing from safe mode and then follow the directions

[doctorhardware]

That is what I planned on doing but I was going to load the bios defaults first then reflash the bios. I am waiting for the temps to cool off here it has been in the middle 90s here and extremely humid. The new place does not have ac so I am taking it easy.

[doctorhardware]

The computer is now running better then ever it did before. I pulled the memory out and put it in a test machine I have. After about 20 minutes of running a burn in memory test the memory failed. I had him run to best buy and pick up 4 gigs of memory. It is now running apps much faster now, and no more memory errors.