I am having similar problems that previous posts have mention about Nero Recode- I have Nero 10 Platinum software, using Windows 7. I had been using Nero Recode alot recently to import MKV & MTS Files. And all went well. But now I am getting the same message as others- "Encounted an Error & Cannot Continue -Unable to Import File ok Recode 10 " And I tried other files and no change. Is there any way to fix this without going thru the unistall -reinstall routine-which apparent from other posts said did not fix. I would appreciate any solutions -Thanks-c/o FireH20