primo dvd with a sony dru-500a (help)

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  • mikegett
    Junior Member
    Junior Member
    • Jan 2003
    • 5

    primo dvd with a sony dru-500a (help)

    I recently purchased the sony dru-500A. I am pretty pleased but can not get it to show up as a compatible drive in primo dvd software. i was wandering if anyone is familiar with this software or if there would be a reason why it would not see the drive. thank you for the help. PS. this is a cool forum.
  • setarip
    Retired
    • Dec 2001
    • 24955

    #2
    If you had the software installed on your system before getting the burner, try uninstalling the software, rebooting (cold), reinstalling the software, and rebooting.

    Let us know of your success ;>}

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    • mikegett
      Junior Member
      Junior Member
      • Jan 2003
      • 5

      #3
      thanks but no luck

      I tried what suggested but it just won't see the drive. I am pretty unfamiliar with the primo. It refers to all my other drives as scsi. They are internal ide drives so why would they be showing up as a scsi interface? Is there a difference between the two? Thanks for the reply.

      Comment

      • setarip
        Retired
        • Dec 2001
        • 24955

        #4
        is your Sony an internal drive or an external firewire drive?

        Comment

        • mikegett
          Junior Member
          Junior Member
          • Jan 2003
          • 5

          #5
          It is a internal ide drive.

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          • ebina
            Member
            Member
            • Apr 2002
            • 60

            #6
            PrimoDVD will not recognize the Sony because the Sony is too new.

            PrimoDVD was sold and is now called RecordNow Max. I got a demo version of it with my Sony. It also doesn't recognize the Sony. I e-mailed the company (storesales@stompinc.com) to ask how to get it to recognize my Sony, this is what they replied on 10/23/2002:

            "We will be rolling out a new version of RecordNow Max version 4.5 that will offer support for that Sony drive. The new version will be available in about a month."

            Checking their website (http://www.stompinc.com/recordnowmax/index.phtml?stp) I see that 4.5 is now out. They list the Sony as a supported drive. I suggest you try their free 30 day trial first. The web page claims you can upgrade from PrimoDVD 2.0 for $24 ($34 if you want them to mail you a CD).

            Personally, I returned the Sony drive and bought a Pioneer. Good luck.

            Comment

            • mikegett
              Junior Member
              Junior Member
              • Jan 2003
              • 5

              #7
              thanks for the help!

              I appreciate the help. I will try the software in a few days.

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