"Unknown File Format"

[yarp]

Dell Dimension 4100 Syatem

Installed a Buslink Dual Burner model: DVD 412D that came with Roxio CD Creator Basic 6 DVD Edition & Power DVD software.

When I try to view a commericial movie I get the error message "File Format Unknown"

Also edited a movie in Pinnacle Studio 8 & get same message when trying to view in Power DVD.

Installed burner in D: drive bay, which forerly had a CD Rom Drive.
My E; Drive has a CD burner.

Also when I go to MY Computer it list D: drive & E: drve as CD Rom drives, shouldn't D: drive be listed as a DVD rom drive?

Any help would greatly appreciated.
Ray

[ashy]

How are you trying to play the DVD in PowerDVD?
The DVD should play automatically when you start PowerDVD or insert the disk in the drive.

[setarip]

"Also edited a movie in Pinnacle Studio 8 & get same message when trying to view in Power DVD"

Were you attempting to play this edited movie from your hard drive?

If not, try doing so - does PowerDVD still generate the same (or other) error message?