Nero burns CDs but not DVDs

[mijbr]

Nero burns CDs but not DVDs. First noticed that it wouldn't with DVD Shrink. Tried Nero's 6.3.1.25 patch, no go. Removed Service Pack 2, no go. Reinstalled Nero, no go.

Goes a bit like this...

When using the one-click back-up mode in Shrink, that's what it does, writes to cache but not to the DVD.

With just writing to the DVD using Nero outright, as soon as I hit "finished" when using the "add files", it fails to work then. Makes a few noises of the drive spinning, spits out the DVD, takes it back in, spins a few times more. Spits it out & THEN comes up with the "burn" screen & button. Closing the tray once more, it writes to the cache successfully (see error report below), spits out the tray, closes it & then ends with an error message this time, print out of which is below.

Thanks in advance for any & all help.


Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 21/10/2004 3:02:40 PM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.68, size=160016 bytes, created 22/07/2004 5:33:44 PM
Nero version: 6.3.1.25 (Nero Express)
Recorder: Version: 0052 - HA 2 TA 0 - 6.3.1.25
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: Version: 1911 - HA 1 TA 0 - 6.3.1.25
Adapter driver: HA 1

=== Scsi-Device-Map ===
DiskPeripheral : IC25N030ATMR04-0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TOSHIBA DVD-ROM SD-C2612 atapi Port 1 ID 0 DMA: On

=== CDRom-Device-Map ===
TOSHIBA DVD-ROM SD-C2612 D: CDRom0
DVDRW IDE1008 E: CDRom2
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 32505856 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 190MB (195568kB)
Free physical memory: 32MB (32960kB)
Memory in use : 83 %
Uncached PFiles: 0x0
Use Static Write Speed Table: 0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

22.10.2004
ISO compilation
9:42:03 PM #1 Text 0 File Isodoc.cpp, Line 6083
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

9:42:03 PM #2 Text 0 File Reader.cpp, Line 126
Reader running

9:42:03 PM #3 ISO9660GEN -11 File geniso.cpp, Line 3899
First writeable address = 0 (0x00000000)

9:42:04 PM #4 Text 0 File Burncd.cpp, Line 3152
Turn on Disc-at-once, using DVD media

9:42:04 PM #5 Text 0 File DlgWaitCD.cpp, Line 247
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 1113327 (247:24.27, 2174MB)

9:42:04 PM #6 Text 0 File DlgWaitCD.cpp, Line 259
Write in overburning mode: NO (enabled: CD)

9:42:04 PM #7 Text 0 File DlgWaitCD.cpp, Line 2162
Recorder: DVDRW IDE1008, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: F01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 1

9:42:04 PM #8 Text 0 File DlgWaitCD.cpp, Line 420
>>> Protocol of DlgWaitCD activities: <<<
=========================================

9:42:04 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 813
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (CTransferItem)
2 indices, index0 (150) not provided
original disc pos #0 + 1113328 (1113328) = #1113328/247:24.28
relocatable, disc pos for caching/writing not required/required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1113328 blocks [DVDRW IDE1008 ]
--------------------------------------------------------------

9:42:07 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 984
Prepare recorder [DVDRW IDE1008 ] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 2280095744, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_RecDep_|_CtrlAdr_
0 | lead-in | 0 | 0x00 | 0x41
0 | 1 | 0 | 0x00 | 0x41
0 | 1 | 1 | 0x00 | 0x41
1113328 | lead-out | 1 | 0x00 | 0x41

9:42:10 PM #11 Phase 24 File dlgbrnst.cpp, Line 1855
Caching of files started

9:42:12 PM #12 Text 0 File Burncd.cpp, Line 4163
Cache writing successful.

9:42:12 PM #13 Phase 25 File dlgbrnst.cpp, Line 1855
Caching of files completed

9:42:12 PM #14 Phase 36 File dlgbrnst.cpp, Line 1855
Burn process started at 4x (5,540 KB/s)

9:42:12 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 2344
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

9:42:12 PM #16 Text 0 File Cdrdrv.cpp, Line 8230
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1
Disc Size: 120 mm, Maximum Rate: (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 1 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: F01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 01 43 4D 43 20 4D - 41 47 00 46 30 31 00 38 ...CMC.MAG.F01.8
23 54 37 10 02 48 71 02 - 8C 69 16 16 0B 0B 0A 0A #T7..Hq..i......
01 1D 1E 0C 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................

9:43:15 PM #17 CDR -1207 File DVDR.cpp, Line 4509
Book Type automatically set to: DVD-ROM

9:43:15 PM #18 SCSI -1196 File Cdrdrv.cpp, Line 1191
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x04227000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x02
CDB Data: 0x51 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x3A 0x02

9:43:15 PM #19 SCSI -1196 File Cdrdrv.cpp, Line 1191
SCSI Exec, HA 2, TA 0, LUN 0, buffer 0x04227000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x02
CDB Data: 0x52 0x01 0x00 0x00 0x00 0xFF 0x00 0x00 0x1C 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x3A 0x02

9:43:15 PM #20 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 7:14,279 (434279ms) -> OK

9:43:15 PM #21 Text 0 File DVDPlusRW.cpp, Line 628
Start write address at LBA 0
DVD high compatibility mode: No

9:43:15 PM #22 CDR -1196 File ThreadedTransferInterface.cpp, Line 1614
Disc not present - tray open

9:43:15 PM #23 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1614
Could not perform start of Disc-at-once

9:43:15 PM #24 Text 0 File dlgbrnst.cpp, Line 1713
Set remaining time: 0:00,000 (0ms) -> OK

9:43:15 PM #25 Phase 38 File dlgbrnst.cpp, Line 1855
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.62a, size=20016 bytes, created 28/10/2003 8:02:00 PM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 4/08/2004 3:59:42 PM (Adapter driver for src)

[cynthia]

Is your burner a BTC DRW 1008IM?

If so - your firmware is very old.

http://www.btc.com.tw/english/3-1-4driver_download_dvd_dual.htm

http://forum.rpc1.org/dl_firmware.php?download_id=1727

[setarip]

"Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession"

If you're burning in a DVD mode (presumably "DVD-Video"), you want to UNcheck "multisession"...

[mijbr]

Originally posted by cynthia
Is your burner a BTC DRW 1008IM?

If so - your firmware is very old.

http://www.btc.com.tw/english/3-1-4driver_download_dvd_dual.htm

http://forum.rpc1.org/dl_firmware.php?download_id=1727

It's a Pikaone DVD Dual

www.pikaone.com gives a May 2004 update for the firmware to 0058

www.drvupdate gives you a firmware update tool.

The user interface is the same, but neither work, the error message reading when trying to update is

It's only for
(1) DVDRW USB1008UI .
(2) DVDRW IDE1008 .
Check Sum : 6058
Please wait a minute.....
Execute command errorA!! 5/20/ 0
Flashing is incorrect!!

Whatever that means, the firmware is still 0052

So, still no luck.

Re the multisessioning, with DVD Shrink not working, I was trying to burn some random data rather than back up a DVD. Artisanburner worked fine for that (took it off straight away though once I established that my burner still burnt DVDs, it's loaded with spy & adware), just Nero wouldn't when I tried without the multisessioning (just this error message is besides that, typical)

[cynthia]

So basically the firmware original that you have downloaded at your manufactorys homepage don't work to install?

[mijbr]

Originally posted by cynthia
So basically the firmware original that you have downloaded at your manufactorys homepage don't work to install?

Got it one it seems

[cynthia]

Did you flash it in DOS or Windows?

[mijbr]

Windows.

The Liveupdate tool which Pikaone suggests people use gives the same message as well

[cynthia]

Could try to flash it in DOS. Create a DOS floppy and run it from there.

There is not much other info on your driver and firmware to find. If your burner can't be flashed there must be something wrong. Perhaphs you should contact Pikaone directly.

[Floppy]

hi there guys

DVD high compatibility mode: No

Chose this option as yes... Once You try that could you also if it fails, another disk...

You may also update the drivers to you IDE controller.

{quote]Recorder: Version: 0052 - HA 2 TA 0 - 6.3.1.25
Adapter driver: <> HA 2
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: Version: 1911 - HA 1 TA 0 - 6.3.1.25
Adapter driver: HA 1[/quote]

Where it says ATAPI, detected:? it should show ATAPI instead of ?

Are you trying to burn an Iso image to a DVD not to burn an image to the hard drive right? look also at attachement for settings on i.e. nero express.

On you Nero express Menu it should Show as in Example B (except your drive not mine) if your burning on DVD (circled RED)

There maybe more but take this in steps ok?

Would u click on the vote link on my signature please, its a multiple option, free, and no strings attached, no information about yourself will be collected or needed....

Good things all

Would u click on the vote link on my signature please, its a multiple option, free, and no strings attached, no information about yourself will be collected or needed....

[cynthia]

Hmm, you have your burner connected thru an USB channel. Flashing thru USB can be tricky or impossible - if you can - connect it (or using another computer) thru IDE and flash it.

[cynthia]

Originally posted by Floppy
Where it says ATAPI, detected:? it should show ATAPI instead of ?

ATAPI/IDE CDROM drive, meaning it utilizes the IDE hard drive interface. He has a burner connected thru USB. Thats why it looks odd.

[Floppy]

Originally posted by cynthia
ATAPI/IDE CDROM drive, meaning it utilizes the IDE hard drive interface. He has a burner connected thru USB. Thats why it looks odd.

Hi

That may be the case, I will trust your judgement cynthia, since I have o experience in usb connected drives giving problems.

There is still the case of the DVD high compatibility option unselected in is settings... besides the rest...

Would u click on the vote link on my signature please, its a multiple option, free, and no strings attached, no information about yourself will be collected or needed....

Good things

[cynthia]

Originally posted by Floppy
That may be the case, I will trust your judgement cynthia, since I have o experience in usb connected drives giving problems.

I have an USB 2.0 printer attached to my PC. If i connect it thru an USB 2.0 channel it don't work. But if i connect it thru an USB 1.1 channel the thing works - but Windows complains that it is connected to a slow device.

So my thrust to USB is very divided. My motherboard (An Abit) don't have the good old serial, parallell, keyboard and mouse connections. Only a lot of USBs.

And yes - the settings should be altered.

[Floppy]

To cynthia

I have USB 2.0 mass storage devices that sometimes(every time after a while) I have to disconnect/reconnect because they cease to be available in windows???

This is connected to 2.0 USB ports (See system Info link for more info on my machine), Even though no settings for this are causing this it somehow goes to "sleep".

Good old windows eh?

Anyway for our little pickle with mijbr all we got to do is wait for him to be in touch.

Anytime now....mijbr, hello?