I/O device error

[wwpm_01]

I need some help with the steps involved in backing up a dvd. I have done it like 6-8 times a few weeks ago and now I cant seem to make it work I keep getting an error that reads " copy proyection error..the request could not be performed because of an I/O device error." I am thinking I must be missing a step or doing something wrong

[cynthia]

1. If you have Nero installed - update it - it's free. www.nero.com
2. If that don't work - disable "Burn with Nero" in DVDShrink preferences

[wwpm_01]

i do have it
disable "burn with nero" done
i have tryed everything
i need help
i cannot get it to copy

[wwpm_01]

i could walk you through the steps i have taken and what i normally do i just cant seem to get past the I/O device error every time i select backup. it gets about half way through and stops and gives me this error

[cynthia]

What movie is it? Do you face the problem with all discs or just a few?

[wwpm_01]

i have done like 6-8 movies in the past like about a month ago......and now i have tryed 2 today and get the same problem...i think i might be missing a step or something but cant figue it out

the movies are Passion of the Christ, around the world in 80

[setarip]

Try the following:

Use DVD Decrypter to "rip" the DVD to your hard drive in "File" mode - and from the "Edit" dropdown menu, select "All files" (NOT "movie files").

Then use DVD Shrink to "Open files" (NOT "Open Disk") - and select "VIDEO_TS.IFO"

[wwpm_01]

decrypter is done always on "all files"
but i have been using open disc...not open file...maybe that is my problem i will try

[wwpm_01]

should i delete everything and start from scratch??

[setarip]

Yes...

[wwpm_01]

i think you hit the nail on the head....no one else has come up with that one little issue and piece i was doing wrong....i think i got it....i will let you know.....if it works thank you very much

[setarip]

"if it works thank you very much"

Won't you thank me just for trying to assist you? ;>}

[unekgal]

I tried this but still get the I/O device error. This is a rental dvd, is there a difference? I have tried dvd encrypter, shrink, 1 click, smart ripper...no luck. It's so frustrating. This is the 2nd time I have rented it. The 1st time it at least ripped to my HD and then I had the narrator prob, this time it won't even rip?? CONFUSED!!!

[cynthia]

Originally posted by unekgal
This is a rental dvd, is there a difference? This is the 2nd time I have rented it.

Yes - read the forum rules.