BenQ DW1610 not burning dvd's :(

**jmet** · 17 Dec 2005, 06:48 PM

"Nero Version: 6.6.0.13"

Update your version of Nero, they are up to 6.6.0.18 now. Go here and download "Update-Package 1" - http://www.nero.com/us/nero-up.php

"Recorder: <BENQ DVD DUAL DW1610> Version: B8T9 "

Update your firmware. You are 1 version behind. Go here and download "B8V9" - http://forum.rpc1.org/dl_firmware.php?download_id=1908

Make sure you have the latest firmware for your burner. That will ensure more media compatibility.

Installing your firmware:

1. Don't run any other programs at the same time
2. Don't have any disc in your burner at the same time
3. Restart your PC after you have flashed it.

"Physical memory : 238MB (244464kB)
Free physical memory: 105MB (107640kB)
Memory in use : 55 %"

I would seriously recommend you getting some more RAM. You barely have enough!

"Disc Manufacturer: OPTODI - SCR004"

Get some better blank media!

Also try lowering outcome the "Target DVD size".

Open DVD Shrink. Click "Edit", then "Preferences". On the first tab at the top in the drop down box, change it from "DVD-5 (4.7GB) to "Custom" and enter a number of 4200MB (4464MB is burning to the edge of the disc, you want to stay away from the edge as the edge of cheap media (disc's) are poorly manufactured). Screen Shot Below:

"Burn process started at 4x (5,540 KB/s)"

Try burning them at 2X before you trash them.

**Chewy** · 17 Dec 2005, 11:22 PM

good call on the ram
I thought surely nero won't use that much, but

Attached Files

nero8xburn.JPG (49.3 KB, 491 views)

**catgurl** · 18 Dec 2005, 05:04 AM

Hi jmet,

thanks for the info.. I will try it.. I did update to the latest firmware, but that did not help, so I went back to the old firmware. I will try the newest nero and see.. Will keep you updated...

CG...

**Chewy** · 18 Dec 2005, 06:53 AM

Each and everything jmet specified is needed to ensure a good burn.

and he didn't even mention the possible conflict with nero and
Sonic Solutions (www.sonic.com) or VERITAS Software, Inc (www.veritas.com).
which are associated with the
"File 'Drivers\PXHELP20.SYS': Ver=2.02.72a, size=20368 bytes, created 22/04/2004 1:02:00 AM (Prassi/Veritas driver for win 2K)"
in your log file

**catgurl** · 20 Dec 2005, 03:41 PM

still not working...

Hi jmet & chewy,

Wondering if you guys have any more ideals. I have downloaded and installed the latest Nero version and firmware per your instructions jmet, but no success... Here is the latest log.... If it is a RAM thing, then I will have to wait till next week to get more, since this week will be crazy with last minute shoppers for Christmas...

Your advice and tips are greatly appreciated, and thanks in advance for your time.. I tried unsuccessfully this time to burn with Fuji Dvd-r's....

-----------------------------
user

Nero Serial Removed

Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes,

created 26/10/2004 6:35:34 PM
Nero Version: 6.6.0.18
Internal Version: 6, 6, 0, 18e
(Nero Express)
Recorder: <BENQ DVD DUAL DW1610> Version: B8V9 - HA 0 TA 1 - 6.6.0.18
Adapter driver: <atapi> HA 0
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <BENQ DVD DUAL DW1610 >Version: B8V9 - HA 0 TA 1 - 6.6.0.18
Adapter driver: <atapi> HA 0

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 6Y080L0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : BENQ DVD DUAL DW1610 atapi Port 0 ID 1 DMA: On

=== CDRom-Device-Map ===
BENQ DVD DUAL DW1610 D: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 38797312 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 238MB (244464kB)
Free physical memory: 67MB (69456kB)
Memory in use : 71 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

19.12.2005
UDF/ISO compilation
9:32:45 PM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

9:32:45 PM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

9:32:45 PM #3 Text 0 File Isodoc.cpp, Line 6359
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

9:32:45 PM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

9:32:45 PM #5 Text 0 File Reader.cpp, Line 127
Reader running

9:32:45 PM #6 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

9:32:45 PM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

9:32:45 PM #8 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

9:32:45 PM #9 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2295567 (510:07.42, 4483MB)

9:32:45 PM #10 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

9:32:45 PM #11 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: BENQ DVD DUAL DW1610, Media type: DVD-R
Disc Manufacturer: Prodis - cF01
Disc Application Code: 64, Disc Physical Code: 193

9:32:45 PM #12 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

9:32:45 PM #13 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2295568 (2295568) = #2295568/510:7.43
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2295568 blocks

[BENQ DVD DUAL DW1610]
--------------------------------------------------------------

9:32:45 PM #14 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [BENQ DVD DUAL DW1610] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4701323264, ISRC

""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2295568 | lead-out | 1 | 0x41 | 0x00

9:32:45 PM #15 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

9:32:45 PM #16 Text 0 File Burncd.cpp, Line 4122
Cache writing successful.

9:32:45 PM #17 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

9:32:45 PM #18 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

9:32:46 PM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0):

write at #0

9:32:46 PM #20 Text 0 File DVDR.cpp, Line 2571
Recording mode: Sequential Recording Mode

9:32:46 PM #21 Text 0 File Mmc.cpp, Line 21774
Set BUFE: Seamless Link -> ON

9:32:46 PM #22 Text 0 File DVDR.cpp, Line 2726
Start write address at LBA 0
DVD high compatibility mode: Yes

9:32:46 PM #23 Text 0 File Cdrdrv.cpp, Line 8892
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

9:32:46 PM #24 SCSI -1046 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 0, TA 1, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x30
Sense Qual: 0x00
CDB Data: 0x53 0x00 0x00 0x00 0x00 0x00 0x23 0x07 0x10 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x30 0x00

9:32:46 PM #25 CDR -1046 File ThreadedTransferInterface.cpp, Line 1778
Illegal disc

9:32:46 PM #26 TRANSFER -27 File ThreadedTransferInterface.cpp, Line 1778
Could not perform start of Disc-at-once

9:32:46 PM #27 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 4x (5,540 KB/s)

Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.02.72a, size=20368 bytes, created 22/04/2004 1:02:00 AM

(Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created

04/08/2004 4:00:00 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

**jmet** · 20 Dec 2005, 05:27 PM

"Disc Manufacturer: Prodis - cF01"

Get some better blank media and your problems will go away. Verbatim and Taiyo Yuden are the brands I use and recommend.

**catgurl** · 21 Dec 2005, 05:28 AM

Dvd - or + & brand name?

Hi jmet,

Thanks for the tip.. hopefully this will work... this is a silly question, but I have been using Fuji brand dvd-r with no problems. Why did this problem come up now? Also, I thought that Fuji was pretty good, since these ones are made in Japan as well.

I will try to get my hands on Taiyo or Verbatim brand and try those out and report back to you... BTW.. still stick with "-R", or do I switch to "+R" now?

Thanks again for your help!

Catgurl...

**Chewy** · 21 Dec 2005, 05:43 AM

Fujifilm DVD-R ProdiscF01.. 8x DVD Media - VideoHelp

http://www.videohelp.com/dvdmedia.php?selectmedia=2273#comments

Fujifilm DVD-R ProdiscF01.. DVD Media compatibility and comments.

looks like tawain

watch out for fuji headquarters
look for "made in xxxxx"

I'd return them as defective, your firmware supports them, I looked!

**Chewy** · 21 Dec 2005, 05:53 AM

Another note several reviewers reported trouble with -R media, especially 8x,
but much better results with +R media.
Sony still has a made in japan 8x +r, and some fuji's 8x +r are also
around.
I wonder how it would work with cdspeed as a quality scanner?
Drop a good burned disk in and open cdspeed(nero tools) tab on
quality scan, set speed for 8x, start(test to see if drive is dying).

**catgurl** · 21 Dec 2005, 05:58 AM

still wondering...

Hi Chewy,

I thought the same thing as well, since these fuji dvd-r's are made in Taiwan. However, I tried burning with my other Fujis, which are made in Japan. I also tried again with unifino (made in Japan as well), and my regular Mitsumi brands. All these three I have burned a lot before with no problems. That's why I'm so confused... I am wondering if it is because there is something wrong with my burner...

any ideas?

Catgurl...

**Chewy** · 21 Dec 2005, 06:01 AM

I wonder how it would work with cdspeed as a quality scanner?
Drop a good burned disk in and open cdspeed(nero tools) tab on
quality scan, set speed for 8x, start(test to see if drive is dying).

**catgurl** · 21 Dec 2005, 06:18 AM

am I doing it correctly?

Hi Chewy,

I'm still new with Nero Smart so am I doing what you told me correctly?

Hope so..

CG

Attached Files

nero speed.doc (53.5 KB, 308 views)

**Chewy** · 21 Dec 2005, 06:39 AM

try disk quality and not scandisk
and find one of the better made in japan burns

**catgurl** · 21 Dec 2005, 07:40 AM

results

Hi Chewy,

Here are the results of the scan. I did a fuji dvd-r and a dvd-rw. I DON'T have any of the Japanese ones on hand, since I gave them to my relatives. Anyways, hope that you can still figure out what's going on... I have no idea what the results mean, but saved them for you.... Thanks again!

CG

Attached Files

BenQ DW1610 not burning dvd's :(

BenQ DW1610 not burning dvd's :(

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