UGH...."No devices detected" when burning

[smiley]

This just happened today.....I've been burning without any issues for months' with my external dvd burner (hooked up with a usb to my laptop)...

Today when I open up IMG Burn or DVD Decrypter to burn my ISO file it says "No devices Detected" under Destination. Thus the the "copy" tab is greyed out, so nothing can be burned. I looked under the properties tab of my DVD external drive (:E) and nothing seems amiss.

Of course I've done the usual stuff like unplug my external dvd burner...and remove and then reinstall IMG Burn and DVDD... STILL THE SAME "No Devices Detected" message.

ANY HELP WOULD BE VERY VERY APPRECIATED...THANKS, SMILEY

[LT. Columbo]

try a system restore--quick solution. nothing to lose

[smiley]

system restore didn't work either... this is really strange. I can't burn anything. None of my burning programs (sonic, dvdd, nero) recognize that I have a drive (device). I have both an internal and external dvd drive.

I can, however, play a dvd...and can also use shrink. I just can't burn.

???????????????????????

[smiley]

I use this my laptop for work...it's a work laptop, but I have never not been able to access my drives for burning....could administration have done something for that to happen????

I 06:24:10 ImgBurn Version 1.3.0.0 started!
I 06:24:10 Microsoft Windows XP Professional (5.1, Build 2600 : Service Pack 2)
I 06:24:10 Initialising SPTI...
I 06:24:10 Searching for SCSI / ATAPI devices...
E 06:24:15 CreateFile Failed! - Device: '\\.\CdRom0'
E 06:24:15 Reason: Access is denied.
E 06:24:20 CreateFile Failed! - Device: '\\.\CdRom1'
E 06:24:20 Reason: Access is denied.
W 06:24:20 Errors were encountered when trying to access 2 drives.
W 06:24:20 These drives will not be visible in the program.
E 06:24:20 You need Administrative privileges to use SPTI.
W 06:24:20 No devices detected!

[Chewy]

could administration have done something for that to happen????

yes, everything

go into control panel/users accounts
how is your login listed?

[smiley]

yes...it's always been set to "administrative". Yesterday, we had a server update and and had to shut down and relog onto to a new "Domain". I wonder if these changes also affected security changes to our computers. UGGGH!

[Chewy]

The Lord Giveth, The Lord Taketh Away
or something to that effect

can you still install programs?

[Dialysis1]

Have you tried anything else on your usb port? Have you tried your usb burner on another computer?