Cannot burn DVD-Rs but can burn CD-Rs fine

[FishThrower]

Hi guys,

This is really frustrating me!

to cut things short, the drive cannot burn DVD-Rs

1) my drive can copy and burn CD-Rs fine with no problems
2) my drive can read DVDs
3) I have upgraded my firmware to the latest version of the drive
4) I have updated my SATA drivers for my motherboard
5) tried two different brands of media
6) I have RMAed the drive back to the supplier, but it got returned as No Fault Found (drive is a Plextor 760SA)

Windows XP 5.1
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.0.1.2
Internal Version: 7, 0, 1, 2

Recorder: <PLEXTOR DVDR PX-760A> Version: 1.04 - HA 1 TA 3 - 7.0.1.2
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <PLEXTOR DVDR PX-760A >Version: 1.04 - HA 1 TA 3 - 7.0.1.2
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 0 DMA: On
DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 1 DMA: On
DiskPeripheral : HDS722525VLAT80 atapi Port 1 ID 1 DMA: On
CdRomPeripheral : PLEXTOR DVDR PX-760A 1.04 viasraid Port 2 ID 2 DMA: Off
CdRomPeripheral : LO8512X YED205M 2.0B vaxscsi Port 4 ID 0 DMA: Off

=== CDRom-Device-Map ===
PLEXTOR DVDR PX-760A F: CDRom3
LO8512X YED205M G: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 1023MB (1048044kB)
Free physical memory: 200MB (205564kB)
Memory in use : 80 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

21.9.2006
ISO compilation
12:27:37 #1 Text 0 File Isodoc.cpp, Line 6411
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

12:27:37 #2 Text 0 File ThreadedTransfer.cpp, Line 525
ReadBuffer-Pipe got 262144KB of Memory

12:27:37 #3 Text 0 File Reader.cpp, Line 124
Reader running

12:27:37 #4 Text 0 File Writer.cpp, Line 113
Writer F: PLEXTOR DVDR PX-760A running

12:27:37 #5 ISO9660GEN -11 File Geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

12:27:37 #6 Text 0 File Burncd.cpp, Line 3302
Turn on Disc-At-Once, using DVD media

12:27:37 #7 Text 0 File DlgWaitCD.cpp, Line 279
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2082639 (462:48.39, 4067MB)

12:27:37 #8 Text 0 File DlgWaitCD.cpp, Line 291
Write in overburning mode: NO (enabled: CD)

12:27:37 #9 Text 0 File DlgWaitCD.cpp, Line 2578
Recorder: PLEXTOR DVDR PX-760A, Media type: DVD-R
Disc Manufacturer: SONY16 - D1
Disc Application Code: 64, Disc Physical Code: 193

12:27:37 #10 Text 0 File DlgWaitCD.cpp, Line 458
>>> Protocol of DlgWaitCD activities: <<<
=========================================

12:27:37 #11 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2082640 (2082640) = #2082640/462:48.40
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2082640 blocks [F: PLEXTOR DVDR PX-760A]
--------------------------------------------------------------

12:27:37 #12 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [F: PLEXTOR DVDR PX-760A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc not fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4265246720, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2082640 | lead-out | 1 | 0x41 | 0x00

12:27:58 #13 Text 0 File SCSIPassThrough.cpp, Line 58
Error on LockVolume: Access is denied.


12:27:58 #14 Text 0 File SCSIPassThrough.cpp, Line 119
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

12:27:58 #15 Text 0 File Cdrdrv.cpp, Line 9597
SPTIDismountVolume not successfull

12:28:18 #16 Text 0 File SCSIPassThrough.cpp, Line 58
Error on LockVolume: Access is denied.


12:28:18 #17 Phase 24 File dlgbrnst.cpp, Line 1725
Caching of files started

12:28:18 #18 Text 0 File Burncd.cpp, Line 4132
Cache writing successful.

12:28:18 #19 Phase 25 File dlgbrnst.cpp, Line 1725
Caching of files completed

12:28:18 #20 Phase 36 File dlgbrnst.cpp, Line 1725
Burn process started at 12x (16,620 KB/s)

12:28:18 #21 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

12:28:18 #22 Text 0 File DVDR.cpp, Line 2580
Recording mode: Sequential Recording Mode for Multisession

12:28:18 #23 Text 0 File MMC.cpp, Line 21611
Set BUFE: BURN-Proof -> ON

12:28:18 #24 Text 0 File DVDR.cpp, Line 2735
Start write address at LBA 0
DVD high compatibility mode: Yes

12:28:18 #25 Text 0 File Cdrdrv.cpp, Line 8411
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

12:28:27 #26 Text 0 File Cdrdrv.cpp, Line 1197
12:28:27.046 - F: PLEXTOR DVDR PX-760A : Queue again later

12:28:41 #27 Text 0 File Cdrdrv.cpp, Line 1197
12:28:41.562 - F: PLEXTOR DVDR PX-760A : Queue again later

12:29:05 #28 SPTI -500 File SCSIPassThrough.cpp, Line 323
F: CdRom3: SCSIStatus(x00) WinError(1117) NeroError(-500)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x055f0000: Len x10000
0x22 00 20 00 00 00 00 00 00 20 00 18 00 00 00 00
0x18 00 69 03 1A 0D 01 15 04 02 00 00 01 00 00 01
0x01 00 22 00 13 00 00 00 00 00 00 13 00 08 00 00

12:29:08 #29 SPTI -1114 File SCSIPassThrough.cpp, Line 323
F: CdRom3: SCSIStatus(x02) WinError(0) NeroError(-1114)
Sense Key: 0x06 (KEY_UNIT_ATTENTION)
Sense Code: 0x29
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Area: 0x70 00 06 00 00 00 00 0A 00 00 00 00 29
Buffer x066bb200: Len x10000
0x22 00 20 00 00 00 00 00 00 20 00 18 00 00 00 00
0x18 00 69 03 1A 0D 01 15 04 02 00 00 01 00 00 01
0x01 00 22 00 13 00 00 00 00 00 00 13 00 08 00 00

12:29:08 #30 CDR -1114 File Writer.cpp, Line 302
Reset occurred
F: PLEXTOR DVDR PX-760A

12:29:08 #31 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

12:29:08 #32 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

12:29:08 #33 Text 0 File DVDR.cpp, Line 2978
EndDAO: Last written address was 31

12:29:08 #34 Phase 133 File dlgbrnst.cpp, Line 1725
Writing short lead-out

12:29:08 #35 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 12x (16,620 KB/s)


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[LT. Columbo]

welcome

lets fix that DMA

:

PLEXTOR DVDR PX-760A 1.04 viasraid Port 2 ID 2 DMA: Off

http://forum.digital-digest.com/showthread.php?s=&threadid=44808

2:29:08 #35 Phase 38 File dlgbrnst.cpp, Line 1725
Burn process failed at 12x (16,620 KB/s)

slow down your burn to 4x

[FishThrower]

welcome

lets fix that DMA

:

http://forum.digital-digest.com/showthread.php?s=&threadid=44808

slow down your burn to 4x

Thanks for the quick reply mate

I did try and follow that URL, but not sure if SATA controllers have that option enabled. When I first enabled my SATA controller through the BIOS though I get this



I have tried everywhere to search for these damn drivers and they all display the same error, even the ones on the disk, could this be the problem do you think?

thanks for the welcome, I got this forum address from google when typing in the error

[vw56german]

Is this configured correctly though?

DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 0 DMA: On
DiskPeripheral : MAXTOR 6L080J4 atapi Port 0 ID 1 DMA: On
DiskPeripheral : HDS722525VLAT80 atapi Port 1 ID 1 DMA: On
CdRomPeripheral : PLEXTOR DVDR PX-760A 1.04 viasraid Port 2 ID 2 DMA: Off
CdRomPeripheral : LO8512X YED205M 2.0B vaxscsi Port 4 ID 0 DMA: Off

The plextor on port 2 ID 2? shouldnt it be ID 0 to be a master?

I look for guidence from the guru of SCSI maps Chewy.

[FishThrower]

I dont understand why its coming up as SCSI as well

Even if it burns CD-Rs fine, do you still think its a SATA problem?

god this is really annoying me

[Chewy]

do you still think its a SATA problem?

that's usually the problem and from your nero log we have a steep mountain to climb or a long row to hoe.

[FishThrower]

that's usually the problem and from your nero log we have a steep mountain to climb or a long row to hoe.

how you mean, you need more info?

[Chewy]

let's start with your mobo model and the driver version for the sata

sata was designed for hard drives not dvd burners, you seem to have the opposite

[FishThrower]

Yeah im starting to regret getting a SATA burner now. I have got a old Socket 754 MSI Motherboard for a Athlon 64

Model: MSI K8T Neo

SATA info
5.1.2600.220
17/10/2003
VIA Technologies, Inc

I could try and burn it in Vista RC1, but not too sure if Vista supports any burning programs yet

[Chewy]

you have to set bios right? and use the generic sata drivers?

or try these?

http://www.msi.com.tw/program/support/driver/dvr/spt_dvr_detail.php?UID=496&kind=1

[FishThrower]

Tried them drivers above, still got the same problem

I think I need to try it in another machine thats got SATA ports, when I look at the disc after its failed, sometimes it gets stuck on "leading out disc" or somethiing, and theres a big miscolored circle on the disc, not right from the inside, but about a cm from the inside if that makes sense?

[Chewy]

try using imgburn, I don't trust nero 7 that much?

burn at 8x

[FishThrower]

tried that, still not working
I went into tesat mode in imgburn and ended up getting over 63 write errors. Surley the drive must be ****ed?

[Chewy]

that via south bridge chipset should support that sata plex?

we need to check the bios version and bios settings