Nero 7 burning problem--Please help!

[HottKoko81]

I've tried a ton of things to fix this, and in everything I've been reading I can't figure out what the issue is. I've reinstalled Nero, made sure DMA is enabled (which it was and still is), tried burning at a slower speed, etc. I first encountered the error when trying to burn a CD-R with data and Nero listed a session fixation error. So, I tried burning the files to the disc with Windows and they burned just fine until I tried burning data files to a DVD+R. So, I tried Nero again after reinstalling it, and attempted to burn the data files the DVD and Nero gave me a Invalid block address error message. Below you will find the log from the failed DVD attempt. The only thing that confuses me about it is the ATAPI because when it lists if it's detected or not it says: detected: ? So, any help would be appreciated. The weird thing is that I can burn an audio disc w/Nero just fine.

Log:

Windows XP 6.0 (but it's really Vista, I don't get why it says XP)
IA32
WinAspi: -

NT-SPTI used
Nero Version: 7.9.6.0
Internal Version: 7, 9, 6, 0
(Nero Express)
Recorder: <PIONEER DVD-RW DVR-K17LF>Version: 4.53 - HA 1 TA 0 - 7.9.6.0
Adapter driver: <IDE> HA 1
Drive buffer : 2000kB
Bus Type : via Inquiry data (1) -> ATAPI, detected: ?
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD-ROM: <PIONEER DVD-RW DVR-K17LF>Version: 4.53 - HA 1 TA 0 - 7.9.6.0
Adapter driver: <IDE> HA 1

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-K17LF D: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1917MB (1963456kB)
Free physical memory: 1070MB (1096212kB)
Memory in use : 44 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

20.9.2007
ISO compilation
11:18:53 PM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

11:18:54 PM #2 Text 0 File Isodoc.cpp, Line 6663
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

11:18:54 PM #3 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)

11:18:54 PM #4 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media

11:18:54 PM #5 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2056383 (456:58.33, 4016MB)

11:18:54 PM #6 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)

11:18:54 PM #7 Text 0 File DlgWaitCD.cpp, Line 2964
Recorder: PIONEER DVD-RW DVR-K17LF, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: M01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 7

11:18:54 PM #8 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

11:18:54 PM #9 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2056384 (2056384) = #2056384/456:58.34
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2056384 blocks [D: PIONEER DVD-RW DVR-K17LF]
--------------------------------------------------------------

11:18:55 PM #10 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [D: PIONEER DVD-RW DVR-K17LF] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4211474432, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2056384 | 0 | 0x00
2056384 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

11:18:55 PM #11 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

11:18:55 PM #12 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-Yes (<64KB)

11:18:55 PM #13 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started

11:18:55 PM #14 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.

11:18:55 PM #15 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed

11:18:55 PM #16 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 6x (8,310 KB/s)

11:18:55 PM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

11:18:55 PM #18 Text 0 File Cdrdrv.cpp, Line 9872
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: M01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 07 43 4D 43 20 4D - 41 47 00 4D 30 31 00 38 ...CMC.MAG.M01.8
23 54 37 18 00 3E 6E 00 - 70 62 15 15 0B 0B 08 08 #T7..>n.pb......
01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................

11:18:55 PM #19 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x063911c0: Len x648

11:18:55 PM #20 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

11:18:55 PM #21 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800

11:18:56 PM #22 Text 0 File Cdrdrv.cpp, Line 1352
23:18:56.918 - D: PIONEER DVD-RW DVR-K17LF : Queue again later

11:19:07 PM #23 SPTI -1064 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1064)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x21
Sense Qual: 0x02
CDB Data: 0x2A 00 00 00 03 00 00 00 20 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 21 02
Buffer x19220640: Len x10000
0x91 1D 2F 2E E7 4F 3C D7 19 58 26 03 74 66 FA 74
0xEB 2C 5E 9E 7E 4C A2 AE 15 AF 4F 32 83 A0 6E 4B
0x92 36 AE C4 70 80 5E 25 04 2F 67 3A B9 12 2A 87

11:19:07 PM #24 CDR -1064 File Writer.cpp, Line 303
Invalid block address
D: PIONEER DVD-RW DVR-K17LF

11:19:07 PM #25 Phase 127 File dlgbrnst.cpp, Line 1762
Generating DVD high compatibility borders

11:19:08 PM #26 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 768

11:19:08 PM #27 Phase 129 File dlgbrnst.cpp, Line 1762
Generating DVD borders completed successfully

11:19:08 PM #28 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 6x (8,310 KB/s)

11:19:10 PM #29 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

11:19:12 PM #30 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed

11:19:12 PM #31 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

[Chewy]

the failed DVD attempt

expect some failures with those blanks, especially with a new model laptop drive

it's going to be hard to isolate the problem, is it nero, vista, drive or the blanks

try ImgBurn and another burn

then if that fails you need to try some premium blanks like verbatim, even sony would be better

burning cd's doesn't tell us anything except that your drive isn't totally dead

[HottKoko81]

It wasn't just one failed data DVD attempt...we're talking multiple. It seems that I've all of a sudden hit a wall where Nero just doesn't work for data. Like I said, with Windows I can successfully burn a data CD, but I have no luck with either program when it comes to the DVD discs. I don't get it because I've used Philips, maxell and TDK discs and I have no success. Most often, it seems that the discs are still burnable though (as typically no data is actually recorded before the error occurs). I'm gonna try a couple other burning programs and see what happens and if I have no luck, I may be asking for other suggestions!

[Chewy]

don't install anything else but imgburn, that may be the problem, other programs just hose your system and then no program will work, imgburn has a troubleshooting tool, download and install it

[HottKoko81]

Well, I downloaded ImgBurn, but it doesn't seem as easy to use as other programs...I don't know how to burn a data DVD with it. I'm trying to burn some .avi videos as data (not as a playable DVD). Do I need to be in build mode before I write it or what? Whatever I'm doing it seems to not recognize the files as "supported". I'm confused. Could you walk me through what I need to do? Thanks a lot!

[Chewy]

http://forum.imgburn.com/index.php?showtopic=1779

good guide, several there

I stumbled my way thru it without a guide, just choose build and then choose your burner as destination

be sure and stop along the way and set the burn speed to something reasonable

[HottKoko81]

I appreciate all your help with this. So, I tried to burn it in ImgBurn, but it failed again. Below is the the log from it...so do you have any ideas?

I 12:28:32 ImgBurn Version 2.2.0.0 started!
I 12:28:32 Microsoft Windows Vista Home Premium Edition (6.0, Build 6000)
I 12:28:32 Total Physical Memory: 1,963,456 KB - Available: 1,152,400 KB
I 12:28:32 Initialising SPTI...
I 12:28:32 Searching for SCSI / ATAPI devices...
I 12:28:33 Found 1 DVD±RW/RAM!
I 12:42:26 Operation Started!
I 12:42:26 Building Image Tree...
I 12:42:26 Checking Directory Depth...
I 12:42:26 Calculating Totals...
I 12:42:26 Preparing Image...
I 12:42:26 Checking Path Length...
I 12:42:26 Image Size: 4,211,736,576 bytes
I 12:42:26 Image Sectors: 2,056,512
I 12:42:26 Operation Successfully Completed! - Duration: 00:00:00
I 12:42:46 Operation Started!
I 12:42:46 Building Image Tree...
I 12:42:47 Checking Directory Depth...
I 12:42:47 Calculating Totals...
I 12:42:47 Preparing Image...
I 12:42:47 Checking Path Length...
I 12:42:47 Image Size: 4,211,736,576 bytes
I 12:42:47 Image Sectors: 2,056,512
I 12:42:57 Operation Successfully Completed! - Duration: 00:00:10
I 12:42:57 Operation Started!
I 12:42:57 Source File: -==/\/[BUILD IMAGE]\/\==-
I 12:42:57 Source File Sectors: 2,056,512 (MODE1/2048)
I 12:42:57 Source File Size: 4,211,736,576 bytes
I 12:42:57 Source File Volume Identifier: MAY_S7_S60E16_20
I 12:42:57 Source File Application Identifier: IMGBURN V2.2.0.0 - THE ULTIMATE IMAGE BURNER!
I 12:42:57 Source File Implementation Identifier: ImgBurn
I 12:42:57 Source File File System(s): ISO9660, UDF (1.02)
I 12:42:57 Destination Device: [2:0:0] PIONEER DVD-RW DVR-K17LF 4.53 (D (ATA)
I 12:42:57 Destination Media Type: DVD+R (Disc ID: CMC MAG-M01-00) (Speeds: 2.4x, 4x, 6x)
I 12:42:57 Destination Media Sectors: 2,295,104
I 12:42:57 Write Mode: DVD
I 12:42:57 Write Type: DAO
I 12:42:57 Write Speed: 6x
I 12:42:57 Link Size: Auto
I 12:42:57 Test Mode: No
I 12:42:57 BURN-Proof: Enabled
I 12:42:57 Filling Buffer... (40 MB)
I 12:43:01 Writing LeadIn...
W 12:43:13 Failed to Write Sectors 768 - 799 - Invalid Address For Write
W 12:43:13 Retrying (1 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (2 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (3 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (4 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (5 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (6 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (7 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (8 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (9 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (10 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (11 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (12 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (13 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (14 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (15 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (16 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (17 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (18 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (19 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:13 Retrying (20 of 20)...
W 12:43:13 Retry Failed - Invalid Address For Write
W 12:43:25 Retrying (21)...
W 12:43:25 Retry Failed - Invalid Address For Write
E 12:43:27 Failed to Write Sectors 768 - 799 - Invalid Address For Write
E 12:43:27 Next Writable Address: 0
I 12:43:27 Synchronising Cache...
I 12:43:28 Closing Track...
I 12:43:29 Finalising Disc...
E 12:43:30 Failed to Write Image!
E 12:43:30 Operation Failed! - Duration: 00:00:33
I 12:43:30 Average Write Rate: 0 KB/s (0.0x) - Maximum Write Rate: 0 KB/s (0.0x)

[Chewy]

go to the tools in imgburn and filter driver load order

use clipboard and paste into a reply

it's looking like you have a bad burner, got any better blanks to try

I've used Philips, maxell and TDK

all bottom of the barrel

[BR7]

I have to guess it's the bad blank media you are using (CMC MAG-M01-00) I did a google on the error you are having and the people that had this problem was using these very same discs have a look here .If I was you I would go to Best Buy and get yourself some Verbatims or Sonys

[HottKoko81]

Okay Chewy, here's what I got:

===============================================
Filter Driver Load Order - ImgBurn v2.2.0.0
===============================================

Upper Device Filter: [None Found]
Upper Class Filter: GEARAspiWDM
Device: CD/DVD-ROM Device
Upper Class Filter: [None Found]
Lower Device Filter: tdcmdpst

Filter Name: GEARAspiWDM
File Name: C:\Windows\System32\Drivers\GEARAspiWDM.sys
File Version: 2.0.6.1
File Description: CD/DVD Class Filter Driver
Product Name: GEAR.wrks
Product Version: 8.xx [2.0.6.1]
Company Name: GEAR Software Inc.
Copyright: Copyright (c) GEAR Software Inc. 2006

Filter Name: tdcmdpst
File Name: C:\Windows\system32\DRIVERS\tdcmdpst.sys
File Version: 2, 0, 0, 0 [2.0.0.0]
File Description: Toshiba ODD Writing Driver For x86.
Product Name:
Product Version: 2, 0, 0, 0 [2.0.0.0]
Company Name: TOSHIBA Corporation.
Copyright: Copyright (C) 2006 TOSHIBA Corporation. All rights reserved.


I find it so hard to believe that the burner is bad because I just bought this laptop less than 2 months ago, and I think I've only burned about 8-10 DVD's in that amount of time. Like I mentioned before, Nero won't burn any data discs (CD or DVD) at all, but the burner has no problem still burning data to a CD with Windows. Would a burner burn some things like that and not others if it was bad, or would it just not burn at all? I really appreciate your help. Also, I'm really disappointed even if it's the media I'm using because I thought TDK was supposed to be considered "1st class" according to the media guide I have, but it turns out these particular discs are actually manufactured by someone else and so they're "3rd class" instead. If you think my burner is still okay judging by the information I've given you above, then I will definitely get some new media. Would you suggest Sony or Verbatim like 'BR7' said?

[Chewy]

I don't like the looks of the toshiba or the gear filter drivers

they probably came with your laptop's software, if we remove them and reboot you will lose the ability to burn with those programs but I don't see much choice

really too many variables, bad drivers, new untested drive, bad blanks

call toshiba if that's who made your laptop?

[HottKoko81]

And tell them what?...that I think the burner's broken? or just see if anyone else has had any problems and see if they have a new driver or something?

[Chewy]

http://www.neuber.com/taskmanager/process/gearaspiwdm.sys.html

did you install itunes?

[HottKoko81]

Sorry, been out of town for work for a week.

My boyfriend installed iTunes for his new video ipod. I read through that info about GEARAspiWDM.sys and let me just say that it scares me...So, what do I do now? Should I just uninstall iTunes (which would be fine with me), or do I need to do something else to fix it?

[Chewy]

use imgburn to remove the gear/itunes filter with imgburn, reboot and test a burn at 4x

be prepared to call toshiba about their driver, I am hesitant to remove it tho