NERO can not keep a Data CD Open- no multisession

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  • src2206
    Super Member
    Super Member
    • Jan 2007
    • 234

    NERO can not keep a Data CD Open- no multisession

    Hello

    I am having a horrid time. NERO can never keep my DATA discs open (no multi session). I used NERO Burning ROM and NERO Express both, but the result is the same. I have chosen the option to keep the disc open every time I tried. I am using NERO 6 Ultra Edition. This problem started to happen suddenly. Earlier I have used the same burner to write multi session discs. I tried to change the media too, but that did not help. I use LITEON DVD Burner and I think the firmwire is up to date.

    I tried to use CDBurner XP, but it is already having this bug and the developer is yet to find a solution, I asked that in its user forum and got the confirmation.

    Please help me.

    Thank you.

    EDIT:

    Sorry, I missed the log, I shall add it ASAP (provided it is there where it is supposed to be)
    Last edited by src2206; 15 Aug 2008, 01:29 PM.
  • locoeng
    Who Farted?
    • Dec 2005
    • 2509

    #2
    Nero 6 history log location: Program Files>Ahead>Nero>NeroHistory.txt

    I don't think it would be a firmware issue.


    "I refuse to have a battle of wits with an unarmed person. It's not fair to you and no challenge for us."
    Walt Kelly

    Comment

    • src2206
      Super Member
      Super Member
      • Jan 2007
      • 234

      #3
      I'll post the log in a while...but in the meantime I opened the disc in another PC having a BENQ COMBO CD523C (CD-DVD combo drive- CD ROM/RW but DVD ROM). In it the same disc can be seen as Open Session by both CDBurner XP and NERO (same version as mine)!!! I even wrote some data to check and the writing completed successfully. Now I am more confused!!!

      Comment

      • src2206
        Super Member
        Super Member
        • Jan 2007
        • 234

        #4
        Here is the log:

        Windows XP 5.1
        IA32
        WinAspi: -
        ahead WinASPI: File 'D:\Applications\6_Burners\Ahead\nero\Wnaspi32.dll ': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 12:54:32 PM

        NT-SPTI used
        Nero Version: 6.6.1.15
        Internal Version: 6, 6, 1, 15
        (Nero Express)
        Recorder: <LITE-ON DVDRW SHM-165H6S>Version: HS0E - HA 1 TA 0 - 6.6.1.15
        Adapter driver: <IDE> HA 1
        Drive buffer : 2048kB
        Bus Type : default (0) -> ATAPI, detected: ?
        CD-ROM: <LITE-ON DVDRW SHM-165H6S>Version: HS0E - HA 1 TA 0 - 6.6.1.15
        Adapter driver: <IDE> HA 1

        === Scsi-Device-Map ===
        DiskPeripheral : ST3160215AS atapi Port 0 ID 0 DMA: On
        DiskPeripheral : ST3500320AS atapi Port 1 ID 0 DMA: On
        CdRomPeripheral : LITE-ON DVDRW SHM-165H6SHS0E JRAID Port 4 ID 0 DMA: Off
        DiskPeripheral : ST380011A JRAID Port 4 ID 1 DMA: Off

        === CDRom-Device-Map ===
        LITE-ON DVDRW SHM-165H6S H: CDRom0
        =======================

        AutoRun : 1
        Excluded drive IDs:
        WriteBufferSize: 83886080 (0) Byte
        ShowDrvBufStat : 0
        BUFE : 0
        Physical memory : 2047MB (2097151kB)
        Free physical memory: 2047MB (2097151kB)
        Memory in use : 26
        Uncached PFiles: 0x0
        Use Inquiry : 1
        Global Bus Type: default (0)
        Check supported media : Disabled (0)

        14.8.2008
        CD-ROM (ISO)
        8:49:16 AM #1 Text 0 File SCSIPTICommands.cpp, Line 403
        LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

        8:49:16 AM #2 Text 0 File Isodoc.cpp, Line 6494
        Iso document burn settings
        ------------------------------------------
        Determine maximum speed : FALSE
        Simulate : FALSE
        Write : TRUE
        Finalize CD : FALSE
        Multisession : TRUE
        Multisession type: : Start multisession
        Burning mode : TAO
        Mode : 1
        ISO Level : 2 (Max. of 31 chars)
        Character set : ISO 9660
        Joliet : TRUE
        Allow pathdepth more than 8 directories : TRUE
        Allow more than 255 characters in path : TRUE
        Write ISO9660 ;1 file extensions : TRUE

        8:49:16 AM #3 Text 0 File Burncd.cpp, Line 3014
        LITE-ON DVDRW SHM-165H6S
        Buffer underrun protection activated

        8:49:16 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3312
        First writeable address = 0 (0x00000000)

        8:49:16 AM #5 Text 0 File Burncd.cpp, Line 3316
        Turn on Track-At-Once, using CD-R/RW media

        8:49:16 AM #6 Text 0 File DlgWaitCD.cpp, Line 281
        Last possible write address on media: 359848 ( 79:59.73)
        Last address to be written: 55752 ( 12:25.27)

        8:49:16 AM #7 Text 0 File DlgWaitCD.cpp, Line 293
        Write in overburning mode: NO (enabled: CD)

        8:49:16 AM #8 Text 0 File DlgWaitCD.cpp, Line 2616
        Recorder: LITE-ON DVDRW SHM-165H6S;
        CDR code: 00 97 27 18; OSJ entry from: Plasmon Data systems Ltd.
        ATIP Data:
        Special Info [hex] 1: D0 00 A0, 2: 61 1B 12 (LI 97:27.18), 3: 4F 3B 4A (LO 79:59.74)
        Additional Info [hex] 1: 00 00 80 (invalid), 2: 00 80 00 (invalid), 3: 00 80 80 (invalid)

        8:49:16 AM #9 Text 0 File DlgWaitCD.cpp, Line 459
        >>> Protocol of DlgWaitCD activities: <<<
        =========================================

        8:49:16 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 814
        Setup items (after recorder preparation)
        0: TRM_DATA_MODE1 ()
        2 indices, index0 (150) not provided
        original disc pos #0 + 55753 (55753) = #55753/12:23.28
        relocatable, disc pos for caching/writing not required/ required
        -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 55751 blocks [LITE-ON DVDRW SHM-165H6S]
        --------------------------------------------------------------

        8:49:16 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1013
        Prepare recorder [LITE-ON DVDRW SHM-165H6S] for write in TAO
        DAO infos:
        ==========
        MCN: ""
        TOCType: 0x00; Session Closed, disc not fixated
        Tracks 1 to 1:
        1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 307200 114489344, ISRC ""
        DAO layout:
        ===========
        __Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
        -150 | lead-in | 0 | 0x41 | 0x00
        -150 | 1 | 0 | 0x41 | 0x00
        0 | 1 | 1 | 0x41 | 0x00
        55753 | lead-out | 1 | 0x41 | 0x00

        8:49:16 AM #12 Text 0 File ThreadedTransferInterface.cpp, Line 1081
        Removed 2 run-out blocks from end of track 1. Length: 55753 -> 55751.

        8:49:16 AM #13 Text 0 File SCSIPTICommands.cpp, Line 208
        SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

        8:49:16 AM #14 Phase 24 File dlgbrnst.cpp, Line 1685
        Caching of files started

        8:49:16 AM #15 Text 0 File Burncd.cpp, Line 4158
        Cache writing successful.

        8:49:16 AM #16 Phase 25 File dlgbrnst.cpp, Line 1685
        Caching of files completed

        8:49:16 AM #17 Phase 36 File dlgbrnst.cpp, Line 1685
        Burn process started at 16x (2,400 KB/s)

        8:49:16 AM #18 SPTI -1189 File SCSIPassThrough.cpp, Line 178
        CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1189)
        Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
        Sense Code: 0x30
        Sense Qual: 0x02
        CDB Data: 0xAD 00 00 00 00 00 00 FF 40 00 00 00
        Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 30 02
        Buffer x03334a80: Len x4000

        8:49:16 AM #19 Text 0 File ThreadedTransferInterface.cpp, Line 2717
        Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

        8:49:17 AM #20 Text 0 File Mmc.cpp, Line 22143
        Set BUFE: Buffer underrun protection -> ON , SMART-BURN : ON

        8:50:13 AM #21 Text 0 File Mmc.cpp, Line 16939
        <LITE-ON DVDRW SHM-165H6S> start Close Session

        8:50:30 AM #22 Phase 37 File dlgbrnst.cpp, Line 1685
        Burn process completed successfully at 16x (2,400 KB/s)

        8:50:30 AM #23 Phase 78 File dlgbrnst.cpp, Line 1685
        Data verification started

        8:50:33 AM #24 Text 0 File ThreadedTransferInterface.cpp, Line 1081
        Removed 2 run-out blocks from end of track 1. Length: 55753 -> 55751.

        8:51:06 AM #25 Phase 80 File dlgbrnst.cpp, Line 1685
        Data verification completed successfully

        8:51:07 AM #26 Text 0 File SCSIPTICommands.cpp, Line 253
        SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

        8:51:14 AM #27 Text 0 File Cdrdrv.cpp, Line 9945
        DriveLocker: UnLockVolume completed

        8:51:14 AM #28 Text 0 File SCSIPTICommands.cpp, Line 403
        UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL


        Existing drivers:
        File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=9464 bytes, created 3/8/2007 5:21:00 AM
        File 'Drivers\PXHELP20.SYS': Ver=3.00.56a, size=43528 bytes, created 3/8/2007 5:21:00 AM (Prassi/Veritas driver for win 2K)

        Registry Keys:
        HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
        Hope this helps you to solve the problem

        Comment

        • src2206
          Super Member
          Super Member
          • Jan 2007
          • 234

          #5
          Ok I found the solution,- accidentally and also after buying a new ASUS Lightscribe DVD RW drive, .

          The trouble occurred because of the presence of sptd.sys file which comes with virtual drive emulation software like DAEMON tools. Removing this driver solves the problem.

          Comment

          • locoeng
            Who Farted?
            • Dec 2005
            • 2509

            #6
            I didn't see anything in your log except this...

            CdRomPeripheral : LITE-ON DVDRW SHM-165H6SHS0E JRAID Port 4 ID 0 DMA: Off
            ...and the Roxio driver, but neither I would think would cause your problems. Glad you got it sorted.


            "I refuse to have a battle of wits with an unarmed person. It's not fair to you and no challenge for us."
            Walt Kelly

            Comment

            • Chewy
              Super Moderator
              • Nov 2003
              • 18971

              #7
              Originally Posted by src2206
              Ok I found the solution,- accidentally and also after buying a new ASUS Lightscribe DVD RW drive, .

              The trouble occurred because of the presence of sptd.sys file which comes with virtual drive emulation software like DAEMON tools. Removing this driver solves the problem.
              Yes that's a rootkit for sure, damn malware, everytime I boot into safe mode I get an error where it tries to load that same driver.

              time for a little regedit

              Comment

              • Chewy
                Super Moderator
                • Nov 2003
                • 18971

                #8
                wasn't in the registry, but in the system32 drivers folder

                JRAID Port 4 ID 0 DMA: Off
                jmicron has issues with pata



                check you bios for what mode the controller is set to
                Last edited by Chewy; 21 Aug 2008, 03:53 AM.

                Comment

                • src2206
                  Super Member
                  Super Member
                  • Jan 2007
                  • 234

                  #9
                  Hello chewy

                  Thank for your reply.

                  Which registry entries should I edit?


                  check you bios for what mode the controller is set to
                  sorry again, but could you please explain it a little bit more? I mena what exactly should I look for? In case you require, my mobo is ASUS p5B-VM and the processor is Intel 4300C2D.

                  Thank you again.

                  Comment

                  • Chewy
                    Super Moderator
                    • Nov 2003
                    • 18971

                    #10
                    look in device manager for a jmicron controller and the date of the driver

                    look in bios and see what choices there are for setting the jmicron mode to

                    I will download the manual later and give it a look, but you need a head start

                    know thy bios

                    Comment

                    • src2206
                      Super Member
                      Super Member
                      • Jan 2007
                      • 234

                      #11
                      Thanks

                      Updated JMicron....
                      In the BIOS I found three options in JMicron settings: RAID, BASIC and AHCI- and in my case it is set to BASIC.

                      Comment

                      • Chewy
                        Super Moderator
                        • Nov 2003
                        • 18971

                        #12
                        Updated JMicron....
                        that usually solves a lot of glitches, I wouldn't blame nero for this as even Imgburn has issues with the jmicron chipsets

                        Comment

                        • src2206
                          Super Member
                          Super Member
                          • Jan 2007
                          • 234

                          #13
                          Hello chewy

                          A new problem has come up with my IDE LITE ON burner. It is recognized by windows as a DVD-RAM drive alright, but as I put any kind of disc in (CD/DVD), the explorer simply hangs. That is if I try to open "My Computer" nothing shows up, the MY Computer window hangs. The disc which is in can not be read. As soon as I take the disc out of the LITE ON drive, everything comes back to normal.

                          Any idea how can this be solved?

                          Comment

                          • Chewy
                            Super Moderator
                            • Nov 2003
                            • 18971

                            #14
                            try removing the drive from device manager and let windows redetect

                            and I would use imgburn to remove those pesky sonic/poxio filter drivers

                            this is why I never let any third party software install a driver that can hose the spti bus

                            Comment

                            • src2206
                              Super Member
                              Super Member
                              • Jan 2007
                              • 234

                              #15
                              Thanks for replying

                              and I would use imgburn to remove those pesky sonic/poxio filter drivers

                              this is why I never let any third party software install a driver that can hose the spti bus
                              How do you use ImgBurn to "Remove" those drivers?

                              Comment

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