Problem: PLEASE HELP!

[damorton]

I use a Sony DRU-710A to burn DVD-Rs. I haven't had any problems within the past 9 months. The other day, I burned a disc for a friend on a DVD+R and it worked out fine. Today, however, I went to make a copy of "Layer Cake" and my burner errored out three times (unfort, I could not secure a log of the errors because it just crashed). I updated my Windows, Nero (which I use to burn), and the driver for the DRU but my buffer level for the drive does not get above 13%. Can anybody please help me?

[cynthia]

Checked your DMA settings?

http://forum.digital-digest.com/showthread.php?s=&threadid=44808

[damorton]

Cynthia, DMA settings are 100% kosher. I'm wondering if the movie is just kinda fickle (I used DVD Shrink and DVD 43 to rip it).

[cynthia]

Have you tried to burn another disc with another movie?

[damorton]

Not yet, think I should? I thought maybe I should try rolling back the driver for the burner.

[blutach]

Type of disks used (Media ID, not brand)? Firmware OK?

Regards

[jm1647]

What speed are you burning at, max? Post your nero log it should be in C:\Program Files\Ahead\Nero... neroHistory.Log even if you did not save it.

[damorton]

I updated everything before I tried again. My DVD-Rs have been fine in the past but now, obviously, I'm having problems. Do you think it could be because the last successful burn I had was with a DVD+R? Here is the log.... [NOTE: I ran a simulation instead of wasting another disc.]

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 6/12/2003 10:04:10 PM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b

Recorder: <SONY DVD RW DRU-710A> Version: BYX3 - HA 1 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <SONY DVD RW DRU-710A >Version: BYX3 - HA 1 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD400EB-11CPF0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : CyberDrv CW058D CD-R/RW atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SONY DVD RW DRU-710A atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
SONY DVD RW DRU-710A E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 639MB (654828kB)
Free physical memory: 378MB (387960kB)
Memory in use : 40 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.8.2005
UDF/ISO compilation
12:51:30 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

12:51:30 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

12:51:30 AM #3 Text 0 File Isodoc.cpp, Line 6356
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : TRUE
Write : FALSE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

12:51:30 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

12:51:30 AM #5 Text 0 File Reader.cpp, Line 127
Reader running

12:51:30 AM #6 Text 0 File Writer.cpp, Line 122
Writer SONY DVD RW DRU-710A running

12:51:30 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

12:51:30 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

12:51:30 AM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

12:51:30 AM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2042815 (453:57.40, 3989MB)

12:51:30 AM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

12:51:30 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: SONY DVD RW DRU-710A, Media type: DVD-R
Disc Manufacturer: MXL RG - 03
Disc Application Code: 64, Disc Physical Code: 193

12:51:30 AM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

12:51:30 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2042816 (2042816) = #2042816/453:57.41
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2042816 blocks [SONY DVD RW DRU-710A]
--------------------------------------------------------------

12:51:30 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [SONY DVD RW DRU-710A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4183687168, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2042816 | lead-out | 1 | 0x41 | 0x00

12:51:31 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

12:51:31 AM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

12:51:31 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

12:51:31 AM #19 Phase 32 File dlgbrnst.cpp, Line 1832
Simulation started at 8x (11,080 KB/s)

12:51:31 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

12:51:31 AM #21 Text 0 File DVDR.cpp, Line 2379
Recording mode: Sequential Recording Mode

12:51:31 AM #22 Text 0 File Mmc.cpp, Line 21708
Set BUFE: Power-Burn -> ON , Adapt writespeed to disc : ON

12:51:31 AM #23 Text 0 File DVDR.cpp, Line 2534
Start write address at LBA 0
DVD high compatibility mode: Yes

12:51:31 AM #24 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

12:51:42 AM #25 Text 0 File Cdrdrv.cpp, Line 1286
00:51:42.890 - SONY DVD RW DRU-710A\H1 T1 : Queue again later

1:02:21 AM #26 SCSI -1135 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x042D0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 0x00 0x00 0x15 0xFA 0xC0 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x0C 0x00

1:02:21 AM #27 CDR -1135 File Writer.cpp, Line 311
Write error

1:02:21 AM #28 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

1:02:21 AM #29 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

1:02:21 AM #30 Text 0 File DVDR.cpp, Line 2774
EndDAO: Last written address was 1440447

1:02:21 AM #31 Phase 34 File dlgbrnst.cpp, Line 1832
Simulation failed at 8x (11,080 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 6/12/2003 10:04:10 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.50a, size=17136 bytes, created 1/16/2003 11:02:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[blutach]

Try lowering the speed to 4x. I realse it's only a simulation.

There's a firmware update for this drive BYX4 - see here.

You might like to unload the Prassi Veritas driver and the aspi32.sys (since Nero uses it's own aspi). Strange that atapi is listed as a potential conflict.

You might want to swap your master / slave positions on your secondary. The SONY might perform better as a master.

Regards

[damorton]

How do I unload that stuff? How do I switch the master/slave?

[damorton]

I lowered the speed, updated the firmware again, and tried another movie and it seemed fine. Switched back to "Layer Cake" and it failed again, but it went along fairly well. Here's the latest log.
Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=4.60 (1021), size=45056 bytes, created 6/12/2003 10:04:10 PM
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero Version: 6.6.0.16
Internal Version: 6, 6, 0, 16b

Recorder: <SONY DVD RW DRU-710A> Version: BYX4 - HA 1 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <SONY DVD RW DRU-710A >Version: BYX4 - HA 1 TA 1 - 6.6.0.16
Adapter driver: <atapi> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : WDC WD400EB-11CPF0 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : CyberDrv CW058D CD-R/RW atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SONY DVD RW DRU-710A atapi Port 1 ID 1 DMA: On

=== CDRom-Device-Map ===
SONY DVD RW DRU-710A E: CDRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 639MB (654828kB)
Free physical memory: 253MB (259756kB)
Memory in use : 60 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.8.2005
UDF/ISO compilation
10:16:24 AM #1 Phase 112 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation started

10:16:24 AM #2 Phase 114 File dlgbrnst.cpp, Line 1832
DVD-Video files reallocation completed (no file modified)

10:16:24 AM #3 Text 0 File Isodoc.cpp, Line 6356
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : TRUE
Write : FALSE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet :FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

10:16:24 AM #4 Phase 111 File dlgbrnst.cpp, Line 1832
DVD-Video files sorted

10:16:24 AM #5 Text 0 File Reader.cpp, Line 127
Reader running

10:16:24 AM #6 Text 0 File Writer.cpp, Line 122
Writer SONY DVD RW DRU-710A running

10:16:24 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

10:16:24 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

10:16:24 AM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

10:16:25 AM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2042815 (453:57.40, 3989MB)

10:16:25 AM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

10:16:25 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: SONY DVD RW DRU-710A, Media type: DVD-R
Disc Manufacturer: MXL RG - 03
Disc Application Code: 64, Disc Physical Code: 193

10:16:25 AM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

10:16:25 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2042816 (2042816) = #2042816/453:57.41
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2042816 blocks [SONY DVD RW DRU-710A]
--------------------------------------------------------------

10:16:25 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [SONY DVD RW DRU-710A] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4183687168, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2042816 | lead-out | 1 | 0x41 | 0x00

10:16:25 AM #16 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

10:16:25 AM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

10:16:25 AM #18 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

10:16:25 AM #19 Phase 32 File dlgbrnst.cpp, Line 1832
Simulation started at 6x (8,310 KB/s)

10:16:25 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

10:16:25 AM #21 Text 0 File DVDR.cpp, Line 2379
Recording mode: Sequential Recording Mode

10:16:25 AM #22 Text 0 File Mmc.cpp, Line 21708
Set BUFE: Power-Burn -> ON , Adapt writespeed to disc : ON

10:16:25 AM #23 Text 0 File DVDR.cpp, Line 2534
Start write address at LBA 0
DVD high compatibility mode: Yes

10:16:25 AM #24 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 0 h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 0 h
Start sector number of the next Border-In: 0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

10:16:38 AM #25 Text 0 File Cdrdrv.cpp, Line 1286
10:16:38.140 - SONY DVD RW DRU-710A\H1 T1 : Queue again later

10:28:14 AM #26 SCSI -1046 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x042F0000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x30
Sense Qual: 0x05
CDB Data: 0x2A 0x00 0x00 0x16 0x58 0x60 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x02 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x00 0x00 0x30 0x05

10:28:14 AM #27 CDR -1046 File Writer.cpp, Line 311
Illegal disc

10:28:14 AM #28 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

10:28:14 AM #29 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

10:28:15 AM #30 Text 0 File DVDR.cpp, Line 2774
EndDAO: Last written address was 1464415

10:28:19 AM #31 Phase 34 File dlgbrnst.cpp, Line 1832
Simulation failed at 6x (8,310 KB/s)


Existing drivers:
File 'Drivers\ASPI32.SYS': Ver=4.60 (1021), size=25244 bytes, created 6/12/2003 10:04:10 PM
File 'Drivers\PXHELP20.SYS': Ver=2.02.50a, size=17136 bytes, created 1/16/2003 11:02:00 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.2180 (xpsp_sp2_rtm.040803-2158), size=95360 bytes, created 8/4/2004 12:59:42 AM (Adapter driver for rec)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[blutach]

See Nero Error Codes in my signature. Burn at 4X, not 6. The drive and the discs don't get along. Try different disks.

Regards

[damorton]

Trying now. Thanks so much.

[damorton]

Seems to work well on simulation, will try soon.

[blutach]

Good luck mate.

Regards