Nero : device not available

[LostArk]

I am having problems burning with Nero after using DVD Decryptor and DVD Shrink. Seems to be happening with every disc now. Nero Info Tool recognizes correctly as does Device Manager. Media is TYGO2. I have burned many before successfully (maybe too many). Below is the log from Nero. Any advice would be appreciated.

Windows XP 5.1
IA32
WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 11/2/2004 11:54:32 AM
NT-SPTI used
Nero Version: 6.6.1.4
Internal Version: 6, 6, 1, 4d
(Nero Express)
Recorder: <MAD MD-16XDVD9 DOG>Version: 2.FD - HA 1 TA 2 - 6.6.1.4
Adapter driver: <USB 2.0>HA 1
Drive buffer : 2048kB
Bus Type : set to ATAPI (3) -> ATAPI, detected: ?
CD-ROM: <HL-DT-ST GDR8163B DVD-ROM>Version: 0D20 - HA 1 TA 0 - 6.6.1.4
Adapter driver: <IDE>HA 1
=== Scsi-Device-Map ===
DiskPeripheral : ST380011A atapi Port 0 ID 0 DMA: On
CdRomPeripheral : HL-DT-ST DVD-ROM GDR8163B atapi Port 1 ID 0 DMA: On
CdRomPeripheral : SONY CD-RW CRX216E atapi Port 1 ID 1 DMA: On
=== CDRom-Device-Map ===
HL-DT-ST DVD-ROM GDR8163B D: CDRom0
SONY CD-RW CRX216E E: CDRom1
MAD DOG MD-16XDVD9 F: CDRom2
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 74448896 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 509MB (522220kB)
Free physical memory: 111MB (113768kB)
Memory in use : 78 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
21.12.2006
UDF/ISO compilation
12:32:35 AM #1 Phase 112 File dlgbrnst.cpp, Line 1685
DVD-Video files reallocation started

12:32:36 AM #2 Phase 114 File dlgbrnst.cpp, Line 1685
DVD-Video files reallocation completed (no file modified)

12:32:36 AM #3 Text 0 File Isodoc.cpp, Line 6475
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : FALSE
Allow more than 255 characters in path : FALSE
Write ISO9660 ;1 file extensions : TRUE

12:32:36 AM #4 Phase 111 File dlgbrnst.cpp, Line 1685
DVD-Video files sorted

12:32:36 AM #5 Text 0 File ThreadedTransfer.cpp, Line 531
ReadBuffer-Pipe got 72704KB of Memory

12:32:36 AM #6 Text 0 File Reader.cpp, Line 124
Reader running

12:32:36 AM #7 Text 0 File Writer.cpp, Line 122
Writer MAD DOG MD-16XDVD9 running

12:32:36 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

12:32:36 AM #9 ISO9660GEN -11 File geniso.cpp, Line 3312
First writeable address = 0 (0x00000000)

12:32:36 AM #10 Text 0 File Burncd.cpp, Line 3305
Turn on Disc-At-Once, using DVD media

12:33:25 AM #11 Text 0 File DlgWaitCD.cpp, Line 281
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 2286143 (508:01.68, 4465MB)

12:33:25 AM #12 Text 0 File DlgWaitCD.cpp, Line 293
Write in overburning mode: NO (enabled: CD)

12:33:25 AM #13 Text 0 File DlgWaitCD.cpp, Line 2612
Recorder: MAD DOG MD-16XDVD9, Media type: DVD-R
Disc Manufacturer: TYG02 -
Disc Application Code: 64, Disc Physical Code: 193

12:33:25 AM #14 Text 0 File DlgWaitCD.cpp, Line 459
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD+R DL.)

12:33:25 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 847
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286144 (2286144) = #2286144/508:1.69
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286144 blocks [MAD DOG MD-16XDVD9]
--------------------------------------------------------------

12:33:25 AM #16 Text 0 File ThreadedTransferInterface.cpp, Line 1059
Prepare recorder [MAD DOG MD-16XDVD9] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682022912, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286144 | lead-out | 1 | 0x41 | 0x00

12:33:25 AM #17 Text 0 File SCSIPassThrough.cpp, Line 38
SPTILockVolume - completed successfully for FCTL_LOCK_VOLUME

12:33:25 AM #18 Text 0 File SCSIPassThrough.cpp, Line 83
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

12:33:25 AM #19 Phase 24 File dlgbrnst.cpp, Line 1685
Caching of files started

12:33:25 AM #20 Text 0 File Burncd.cpp, Line 4145
Cache writing successful.

12:33:25 AM #21 Phase 25 File dlgbrnst.cpp, Line 1685
Caching of files completed

12:33:25 AM #22 Phase 36 File dlgbrnst.cpp, Line 1685
Burn process started at 2x (2,770 KB/s)

12:33:25 AM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2685
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

12:33:25 AM #24 Text 0 File DVDR.cpp, Line 2707
Recording mode: Sequential Recording Mode

12:33:25 AM #25 Text 0 File DVDR.cpp, Line 2863
Start write address at LBA 0
DVD high compatibility mode: Yes

12:33:25 AM #26 Text 0 File Cdrdrv.cpp, Line 8647
---- DVD Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Rate: <NOT specified>(F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26127F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Start sector number of the current Border-Out: 2FE10 h
Start sector number of the next Border-In: 2FFA0 h
Media Specific [16..63]:
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

12:33:27 AM #27 Text 0 File Cdrdrv.cpp, Line 1200
00:33:27.453 - F: MAD DOG MD-16XDVD9 : Queue again later

12:33:49 AM #28 SPTI -600 File SCSIPassThrough.cpp, Line 289
F: CdRom2: SCSIStatus(x00) WinError(121) NeroError(-600)
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
CDB Data: 0x2A 00 00 00 00 00 00 00 20 00 00 00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0be40000: Len x10000
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

12:33:49 AM #29 CDR -600 File Writer.cpp, Line 311
Device not available
F: MAD DOG MD-16XDVD9

12:33:49 AM #30 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

12:33:50 AM #31 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

12:33:50 AM #32 Text 0 File DVDR.cpp, Line 3103
EndDAO: Last written address was -1

12:33:50 AM #33 CDR -1114 File WriterStatus.cpp, Line 167
Reset occurred
F: MAD DOG MD-16XDVD9

12:33:50 AM #34 TRANSFER -24 File WriterStatus.cpp, Line 167
Could not perform end of Disc-at-once

12:33:50 AM #35 Phase 38 File dlgbrnst.cpp, Line 1685
Burn process failed at 2x (2,770 KB/s)

Existing drivers:
File 'Drivers\ADPU160M.SYS': Ver=v3.60a (Lab01_N(johnstra).010529-2218), size=101888 bytes, created 8/17/2001 2:07:32 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.16a, size=20576 bytes, created 8/2/2004 2:03:00 AM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[Chewy]

welcome to the forum

wow an nec 3500 with 2 year warranty? and it would bitsett

did you run the nero clean tools before updating nero?

WinAspi: File 'Wnaspi32.dll': Ver=?.?.?.?, size=30208 bytes, created 6/11/1997 7:01:02 PM

this looks bad

strange that it's identifying the drive and blank and then losing the drive

Physical memory : 509MB (522220kB)
Free physical memory: 111MB (113768kB)

awful lot of stuff running in the background

[maddog62]

I've been having the same problem. I had to use IMG burn to burn World Trade Centre to disc.

[LostArk]

Thanks Chewy. After using the Nero clean tool, I have had a few successful burns.

I am trying to work on minimizing the number of processes running. Is there a rule to follow on how much should be running without any apps working?

[Chewy]

In my power user sticky in general computing I try to show how to set up a computer to run it's fastest/best. Jmet's sticky on msconfig is more about
fixing install mistakes. My approach is have nothing running, start your burn,
then experiment with some light multitasking

many people think that throwing extra ram at the problem helps and actually make the problem worse by allowing more apps/services to be running

then you have the problem of conflicting software that basically hoses your computer after being installed