I cannot burn dvd

[mireld]

please try to help. i am an experienced user. bought a new burner philips and i cannot burn dvd's(cd's ok).
never faced this problem before from my computer. here is the log:



Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 26/10/2004 6:35:32 PM
Nero Version: 6.6.0.17
Internal Version: 6, 6, 0, 17f
(Nero Express)
Recorder: <PHILIPS DVDR1648P1> Version: P2.2 - HA 1 TA 1 - 6.6.0.17
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
CD-ROM: <Generic DVD-ROM >Version: 1.0 - HA 2 TA 0 - 6.6.0.17
Adapter driver: <d347prt> HA 2

=== Scsi-Device-Map ===
DiskPeripheral : Maxtor 4D040H2 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : PHILIPS DVDR1648P1 atapi Port 1 ID 1 DMA: On
CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off

=== CDRom-Device-Map ===
PHILIPS DVDR1648P1 D: CDRom0
Generic DVD-ROM E: CDRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 38797312 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 238MB (244464kB)
Free physical memory: 29MB (30020kB)
Memory in use : 87 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

21.1.2006
ISO compilation
8:44:27 AM #1 Text 0 File Isodoc.cpp, Line 6356
Iso document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : FALSE
Multisession : TRUE
Multisession type: : Start multisession
Burning mode : DAO
Mode : 1
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : TRUE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE

8:44:28 AM #2 Text 0 File Reader.cpp, Line 127
Reader running

8:44:28 AM #3 Text 0 File Writer.cpp, Line 122
Writer PHILIPS DVDR1648P1 running

8:44:28 AM #4 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

8:44:28 AM #5 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

8:44:28 AM #6 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2146495 (476:59.70, 4192MB)

8:44:28 AM #7 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO (enabled: CD)

8:44:28 AM #8 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: PHILIPS DVDR1648P1, Media type: DVD+R

8:44:28 AM #9 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

8:44:28 AM #10 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2146496 (2146496) = #2146496/476:59.71
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2146496 blocks [PHILIPS DVDR1648P1]
--------------------------------------------------------------

8:44:43 AM #11 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [PHILIPS DVDR1648P1] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4396023808, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2146496 | lead-out | 1 | 0x41 | 0x00

8:44:48 AM #12 Phase 24 File dlgbrnst.cpp, Line 1832
Caching of files started

8:44:50 AM #13 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

8:44:50 AM #14 Phase 25 File dlgbrnst.cpp, Line 1832
Caching of files completed

8:44:50 AM #15 Phase 36 File dlgbrnst.cpp, Line 1832
Burn process started at 4x (5,540 KB/s)

8:44:50 AM #16 Phase 183 File dlgbrnst.cpp, Line 1832
SolidBurn activated

8:44:50 AM #17 Text 0 File ThreadedTransferInterface.cpp, Line 2661
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

8:44:50 AM #18 SCSI -1066 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x0CB10600
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x08 0x04 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x24 0x00

8:44:50 AM #19 Text 0 File DVDPlusRW.cpp, Line 659
Start write address at LBA 0
DVD high compatibility mode: Yes

8:45:23 AM #20 SCSI -1176 File Cdrdrv.cpp, Line 1436
SCSI Exec, HA 1, TA 1, LUN 0, buffer 0x09350000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x72
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x72 0x01

8:45:23 AM #21 CDR -1176 File Writer.cpp, Line 311
Session fixation error

8:45:23 AM #22 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

8:45:23 AM #23 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

8:45:23 AM #24 SCSI -1176 File Cdrdrv.cpp, Line 1182
SCSI Exec, HA 1, TA 1, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x72
Sense Qual: 0x03
CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x05 0x00 0x00 0x00 0x00 0x12
0x00 0x00 0x00 0x00 0x72 0x03

8:45:24 AM #25 Phase 127 File dlgbrnst.cpp, Line 1832
Generating DVD high compatibility borders

8:45:24 AM #26 Phase 129 File dlgbrnst.cpp, Line 1832
Generating DVD borders completed successfully

8:45:24 AM #27 Phase 38 File dlgbrnst.cpp, Line 1832
Burn process failed at 4x (5,540 KB/s)


Existing drivers:
File 'Drivers\PXHELP20.SYS': Ver=2.03.28a, size=20640 bytes, created 12/03/2005 12:28:13 AM (Prassi/Veritas driver for win 2K)
File 'Drivers\atapi.sys': Ver=5.1.2600.0 (XPClient.010817-1148), size=86656 bytes, created 23/08/2001 2:00:00 PM (Adapter driver for rec)
File 'Drivers\d347prt.sys': Ver=3.47.0.0 built by: WinDDK, size=5248 bytes, created 22/08/2004 4:31:48 PM (Adapter driver for src)

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)

[soup]

CdRomPeripheral : Generic DVD-ROM 1.0 d347prt Port 2 ID 0 DMA: Off
Check out blutach's signature re: DMA.

Physical memory : 238MB (244464kB)
Free physical memory: 29MB (30020kB)
Memory in use : 87 %
high. You need to free up some memory.

I would also check out blutach's signature re:bitsetting because you are using +R media.Please tell us your media ID & how much room you have on your hard drive.That is about all I can help with for now.

[cynthia]

Hi and welcome to the forum, mireld!

What brand of discs do you use?

[mireld]

i am using hp
thanks a lot for the prompt reply

[mireld]

the computer is indeed busy with a lot of jobs. i will try to stop them
i have 5 GB free on the hard disk

[Chewy]

did you flash the firmware recently?

[mireld]

did not. do u think i should try ?
it's a new burner ....

thanks

[Chewy]

no just wondering, yours is latest for the philips line, that's a benq 1640
rebadged, quite a burner! But it didn't seem to identify your media?

I'd unload the virtual drive, and check out the jumper setting on the burner,
it looks like it's set to slave and on the cable by itself?