Problem - Connecting external DVD to XP with USB

[Marc A]

Just bought a CompUSA external Double Layer DVD+/-RW Drive with LightScribe. Connected it to my HP laptop with XP Home ver 5.1 Serv Pack 2 through one of the USB ports and the nothing happens. The drive is powered up and then connected, same result. No hardware wizard, or anything. Tried it on another laptop which is about 6 months old same result.

I tried to search the topic on this board without success, so any help would be appreciated.

BTW the local CompUSA is clueless . . . .

Thanks in advance.

Marc

[atifsh]

try changing the cables, that is usb cable. i assume it would be like normal cables that printers or scanners use these days?

otherwsie try on some friends desktop or maybe ur new purchace is dead already?

[Marc A]

Did the cord change and tried it on 2 xp computers and 1 Win98, no go.

[Chewy]

if it doesn't show in my computer in a few computers then it's bad

[NightTran]

does all the computer have USB2 port?

[Marc A]

Thanks guys, pulled the drive from the housing and installed it in a desk top . . . worked fine . . . I guess the board in the housing is shot . . . oh well. Thanks for the help . . . this is board is a great resource.

Happy Holidays.

Marc