computer restarting for no reason

[Chewy]

well it justs gets more complicated, your bios is way old? what brand of 512 meg ram sticks are those, the crucial ballistix I reccomended, if so they are not being identified well with everest?

what model of compaq/hp is that

is this your motherboard?

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=c00496044&lc=en

[alphasigs819]

yes those are the sticks. it is a compaq pressario SR1630NX. and yes that is my motherboard.

[Chewy]

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-39981-1&lc=en&cc=us&dlc=en&product=1122478&os=228

now we are even deeper in it

sure there's not a geek handy?

[MilesAhead]

http://h10025.www1.hp.com/ewfrf/wc/s...1122478&os=228

now we are even deeper in it

sure there's not a geek handy?

Did the OP check out Compaq support site? If it still exists there should be quite a bit of knowlege base stuff as well as fixes and howto info. Worth a look just to see if there's any hits on the same symptoms. Might even be a step by step how to upgrade RAM on the particular model.

[alphasigs819]

ya that download from the link you sent me didnt work. it said "unable to update system BIOS (1). please try again. if the error continues, contact support"

[alphasigs819]

Problem caused by Device Driver

You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.

More information

Problem report summary

Problem type


Windows stop error (a message appears on a blue screen with error code information)

Solution available?


No

What does this problem mean?


Windows has encountered a problem it cannot recover from and it needs to be restarted

Cause


Unknown

Computer symptoms


A message appears on a blue screen with error code information (for example: 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)

Additional steps for you to take


Please continue to send problem reports so analysts at Microsoft can study and try to correct the problem as quickly as possible

[alphasigs819]

anyone know what to do

[Chewy]

well let's fill in some details, did you perform a clean install of that new version of windows or run as an upgrade or repair disk?

I originally reccomended pulling the old ram if you bought the new premium, there's no point in asking for advice and then ignoring it

Regardless we might have to update your bios, they specify that for upgrading to vista and other things

We can try a couple of things next but you will have to follow directions exactly, otherwise we will be just spinning our wheels

looks like we have a catch 22, we might have to put the original memory back in, pull the new, and update from safe mode

this is one of the reasons I don't like windows based bios updates

[alphasigs819]

my buddy who helped me out thinks we cleaned it. we installed windows xp 64bit i think. which sucks bc i was running professional. i have taken out the old ram not really sure y i didnt listen to you but sorry. i think i was just experimenting etc

[alphasigs819]

im ready to follow instructions when you are ready

[Chewy]

is the xp pro 32 bit a bootable cd?

does it have sp2 already in it?

[alphasigs819]

it was a 64bit bootable cd. is sp2 service package 2? if so im not sure if it does. how do i find out

[Chewy]

we need to go back to the 32 bit windows xp, either home or professional

your bios isn't ready for vista so I would assume it's not ready for xp 64 bit either?

[alphasigs819]

ok well it might take me a day to dind a copy etc. unless you have suggestions

[alphasigs819]

ok i have found a copy of 32bit xp. now just waiting for my buddy to bring it over. so i gotta pretty much i just got to install that and start all over correct