Imgburn Error: Servo Seek Error

[wemersonx2]

I never had problems with Imgburn until now.
I just updated the firmware for the DVD driver and no success.
I'm using a sony DVD-R for burning. I never had problems with this DVD before.
Any help is appreciated.


Here is the log:

I 16:16:36 ImgBurn Version 2.4.1.0 started!
I 16:16:36 Microsoft Windows XP Home Edition (5.1, Build 2600 : Service Pack 2)
I 16:16:36 Total Physical Memory: 1,047,344 KB - Available: 588,664 KB
I 16:16:36 Initialising SPTI...
I 16:16:36 Searching for SCSI / ATAPI devices...
I 16:16:36 Found 1 CD-RW and 1 DVD-RAM/RW!
I 16:18:23 Operation Started!
I 16:18:23 Source File: C:\DVD_VIDEO\TLAD189.ISO
I 16:18:23 Source File Sectors: 2,286,008 (MODE1/2048)
I 16:18:23 Source File Size: 4,681,744,384 bytes
I 16:18:23 Source File Volume Identifier: TLAD189
I 16:18:23 Source File Volume Set Identifier: 013ECC3EDVDSHRNK
I 16:18:23 Source File Implementation Identifier: DVD Shrink
I 16:18:23 Source File File System(s): ISO9660, UDF (1.02)
I 16:18:23 Destination Device: [1:0:0] HL-DT-ST DVDRAM GMA-4020B A109 (D (ATA)
I 16:18:23 Destination Media Type: DVD-R (Disc ID: SONY16D1) (Speeds: 1x, 2x)
I 16:18:23 Destination Media Sectors: 2,297,888
I 16:18:23 Write Mode: DVD
I 16:18:23 Write Type: DAO
I 16:18:23 Write Speed: 2x
I 16:18:23 Link Size: Auto
I 16:18:23 Test Mode: No
I 16:18:23 OPC: No
I 16:18:23 BURN-Proof: Enabled
I 16:18:23 Filling Buffer... (40 MB)
I 16:18:25 Writing LeadIn...
W 16:18:55 Failed to Write Sectors 0 - 31 - Reason: Servo Seek Error
W 16:18:55 Retrying (1 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (2 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (3 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (4 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (5 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (6 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (7 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (8 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (9 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (10 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (11 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (12 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (13 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (14 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (15 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (16 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (17 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (18 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (19 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:18:55 Retrying (20 of 20)...
W 16:18:55 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
W 16:19:06 Retrying (21)...
W 16:19:06 Retry Failed - Reason: Cannot Write Medium - Incompatible Format
E 16:19:07 Failed to Write Sectors 0 - 31 - Reason: Servo Seek Error
I 16:19:07 Synchronising Cache...
W 16:19:31 User opted to skip the 'Close Track/Session/Disc' functions.
E 16:19:31 Failed to Write Image!
E 16:19:31 Operation Failed! - Duration: 00:01:08
I 16:19:31 Average Write Rate: N/A - Maximum Write Rate: N/A

[blutach]

Drive is older that the inhabitants of Jurassic park. Try to find a firmware update.

In the meantime, read and implement the Golden Rules of Burning. If that doesn't help, it's a new drive, I think.

Regards

[wemersonx2]

Thanks for your imput,
I had hard time to update the drive. All the info to update the firmware has a link to this site www.rpci.org that vanished. I know it's an old drive but it was working all right. I updated the drive
[1:0] D:\ HL-DT-ST DVDRAM GMA- 4020B firmware version A105 to A109 but I'm still having the same error. I don't know if that's the latest firmware or if there is anything else that can be done to fix the problem.

[NightTran]

your drive maybe fine but the disc are new may want to loook for old disc and try them 8x or 4x

[wemersonx2]

Night Tran,
I'm new here and I don't know much, what you mean with:
2 Benq 1640, 2 Benq 1655 ( one more set 1640/55 in the closet ), XPS 400
Can you give me more info.
Thanks,
.....Wemerson.....

[blutach]

That's the drives he has.

Regards

[Chewy]

chef says they are redoing the servers so be patient about firmware

[wemersonx2]

Thank you guys,
So, by updating the firmware should it be enough to fix this error I'm getting with Imgburn or is there anything else that need to be done?
Cheers,
.....Wemerson.....

[blutach]

I still think your drive is very long in the (sabre) tooth. A new one is on the cards pretty soon.

Regards

[locoeng]

All the info to update the firmware has a link to this site www.rpci.org that vanished.

Just to avoid confusion...the link is http://www.rpc1.org As chewy stated, the site should be back up soon to check for an update.

[wemersonx2]

I bought a HP dvd 1040e drive and everything is working very smooth now.
Thanks for everybody's help.
.....Wemerson.....