Please Help

[frustratedCHRIS]

<TABLE class=tborder cellSpacing=0 cellPadding=6 width="100%" align=center border=0><TBODY><TR vAlign=top><TD class=alt1>I am getting the same error message every time. It doesn't matter what movie or what DVD+R I am using. I was sucessful 11 time then this is what I have gotten every time since. Any help is much appreciated. Thanx.


Windows XP 5.1
IA32
WinAspi: -
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.74, size=164112 bytes, created 10/26/2004 6:35:34 PM
Nero API version: 6.6.0.16
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Ahead\Nero\
Application: ahead\Nero - Burning Rom
Internal Version: 6, 6, 0, 16b
Recorder: < MAT****A DVD-RAM UJ-831S > Version: 1.40 - HA 1 TA 0 - 6.6.0.16
Adapter driver: <atapi> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ATAPI
=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK1032GAX atapi Port 0 ID 0 DMA: On
CdRomPeripheral : MAT****A DVD-RAM UJ-831S atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
MAT****A DVD-RAM UJ-831S D: CDRom0
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 73400320 (0) Byte
ShowDrvBufStat : 0
BUFE : 0
Physical memory : 503MB (515500kB)
Free physical memory: 139MB (142796kB)
Memory in use : 72 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
27.8.2005
NeroAPI
12:05:31 AM #1 Phase 112 File APIProgress.cpp, Line 276
DVD-Video files reallocation started

12:05:31 AM #2 Phase 114 File APIProgress.cpp, Line 276
DVD-Video files reallocation completed (no file modified)

12:05:31 AM #3 Phase 111 File APIProgress.cpp, Line 276
DVD-Video files sorted

12:05:31 AM #4 Text 0 File Reader.cpp, Line 127
Reader running

12:05:31 AM #5 Text 0 File AudioCompilationImpl.cpp, Line 842
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

12:05:31 AM #6 Text 0 File Writer.cpp, Line 122
Writer MAT****A DVD-RAM UJ-831S running

12:05:31 AM #7 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

12:05:31 AM #8 ISO9660GEN -11 File geniso.cpp, Line 3309
First writeable address = 0 (0x00000000)

12:05:31 AM #9 Text 0 File Burncd.cpp, Line 3233
Turn on Disc-At-Once, using DVD media

12:05:31 AM #10 Text 0 File DlgWaitCD.cpp, Line 270
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2286127 (508:01.52, 4465MB)

12:05:31 AM #11 Text 0 File DlgWaitCD.cpp, Line 282
Write in overburning mode: NO

12:05:31 AM #12 Text 0 File DlgWaitCD.cpp, Line 2483
Recorder: MAT****A DVD-RAM UJ-831S, Media type: DVD+R
Disc Manufacturer ID: CMC MAG, Media Type ID: E01, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 3

12:05:31 AM #13 Text 0 File DlgWaitCD.cpp, Line 448
>>> Protocol of DlgWaitCD activities: <<<
=========================================

12:05:31 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 838
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2286128 (2286128) = #2286128/508:1.53
relocatable, disc pos for caching/writing not required/ required, no patch infos
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286128 blocks [MAT****A DVD-RAM UJ-831S]
--------------------------------------------------------------

12:05:31 AM #15 Text 0 File ThreadedTransferInterface.cpp, Line 1051
Prepare recorder [MAT****A DVD-RAM UJ-831S] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1:
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4681990144, ISRC ""
DAO layout:
===========
__Start_|____Track_|_Idx_|_CtrlAdr_|_RecDep_______ ___
0 | lead-in | 0 | 0x41 | 0x00
0 | 1 | 0 | 0x41 | 0x00
0 | 1 | 1 | 0x41 | 0x00
2286128 | lead-out | 1 | 0x41 | 0x00

12:05:32 AM #16 Phase 24 File APIProgress.cpp, Line 276
Caching of files started

12:05:32 AM #17 Text 0 File Burncd.cpp, Line 4120
Cache writing successful.

12:05:32 AM #18 Phase 25 File APIProgress.cpp, Line 276
Caching of files completed

12:05:32 AM #19 Phase 36 File APIProgress.cpp, Line 276
Burn process started at 8x (11,080 KB/s)

12:05:32 AM #20 Text 0 File ThreadedTransferInterface.cpp, Line 2654
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

12:05:32 AM #21 Text 0 File Cdrdrv.cpp, Line 8862
---- DVD Structure: Physical Format Information (00h) ----
Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <NOT specified>(F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
End Sector Number in Layer 0: 0 h (LBN: FFFD0000 h, 4193920 MB)
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 3 h
Disc Manufacturer ID: CMC.MAG.
Media type ID: E01
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..63]:
00 00 03 43 4D 43 20 4D - 41 47 00 45 30 31 00 38 ...CMC.MAG.E01.8
23 54 37 10 02 38 6A 02 - 88 67 15 15 0B 0B 08 08 #T7..8j..g......
01 19 1B 0C 0C 0C 0D 01 - 00 00 00 00 00 00 00 00 ................

12:05:32 AM #22 Text 0 File DVDPlusRW.cpp, Line 665
Start write address at LBA 0
DVD high compatibility mode: Yes

12:06:16 AM #23 SCSI -400 File Cdrdrv.cpp, Line 1434
SCSI Exec, HA 1, TA 0, LUN 0, buffer 0x14910000
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x04 (KEY_HARDWARE_ERROR)
Sense Code: 0x03
Sense Qual: 0x01
CDB Data: 0x2A 0x00 0x00 0x00 0x03 0x00 0x00 0x00 0x20 0x00 0x00 0x00
Sense Data: 0xF1 0x00 0x04 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x1A 0x01 0x03 0x01

12:06:16 AM #24 CDR -400 File Writer.cpp, Line 311
Unspecified target error

12:06:16 AM #25 Text 0 File ThreadedTransfer.cpp, Line 228
all writers idle, stopping conversion

12:06:16 AM #26 Text 0 File ThreadedTransfer.cpp, Line 222
conversion idle, stopping reader

12:06:16 AM #27 SCSI -1106 File Cdrdrv.cpp, Line 1180
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x5B 0x01 0x01 0x00 0x00 0x01 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x1A 0x01 0x73 0x03

12:06:16 AM #28 SCSI -1106 File Cdrdrv.cpp, Line 1180
SCSI Exec, HA 1, TA 0, LUN 0
Status: 0x04 (0x01, SCSI_ERR)
HA-Status 0x00 (0x00, OK)
TA-Status 0x02 (0x01, SCSI_TASTATUS_CHKCOND)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03
CDB Data: 0x5B 0x01 0x05 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
Sense Data: 0x70 0x00 0x03 0x00 0x00 0x00 0x00 0x0A
0x00 0x00 0x1A 0x01 0x73 0x03

12:06:16 AM #29 Phase 127 File APIProgress.cpp, Line 276
Generating DVD high compatibility borders

12:06:16 AM #30 Phase 129 File APIProgress.cpp, Line 276
Generating DVD borders completed successfully

12:06:16 AM #31 Phase 38 File APIProgress.cpp, Line 276
Burn process failed at 8x (11,080 KB/s)

12:06:16 AM #32 Text 0 File AudioCompilationImpl.cpp, Line 867
DRM: DRM burn session terminated.

12:06:16 AM #33 Text 0 File AudioCompilationImpl.cpp, Line 896
DRM: Closing entire DRM handling. Bye.

Existing drivers:
File 'Drivers\CDRALW2K.SYS': Ver=6.2.0.132 , size=24698 bytes, created 10/22/2003 9:15:02 PM
File 'Drivers\PXHELP20.SYS': Ver=2.03.10a, size=20576 bytes, created 7/13/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
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[cynthia]

You should be able to find a later firmware than the current one 1.40.

There was a similar problem in this thread: http://forum.digital-digest.com/showthread.php?t=50858

[jmet]

"Media type: DVD+R
Disc Manufacturer ID: CMC MAG"

These are very low quality disc. Switch a better more reliable brand of blank media such as Verbatim or Taiyo Yuden.

"Burn process started at 8x (11,080 KB/s)"

Burn at 2X. If that works try 4X. I recommend not burning any faster than 4X, specially with cheap media.

"Sense Key: 0x03 (KEY_MEDIUM_ERROR)"

A sign of "cheap low quality" media being used. It is irrelevant if you have successfully used it before. Their quality control (meaning how the make every disc) is unreliable and not every disc is the same quality.

"File 'Drivers\PXHELP20.SYS': Ver=2.03.10a, size=20576 bytes, created 7/13/2004 3:03:00 AM (Prassi/Veritas driver for win 2K)"

Do you have "RecordNow" installed on your system?

[frustratedCHRIS]

Thankyou for help

No I do not have Record now...what is it?

[jmet]

You're very welcome! Glad I could help.

RecordNow is a burning program from Veritas software.

[frustratedCHRIS]

My Mistake

Yes I do have RecordNow...Do you think that is part of the problem? I am obviously dumb when it comes to these things. I Also had no luck trying to burn @ 2X speed. I am going to go get the media you recomended today but I was curious because I have also gotten error messages that have said something to the effect of "Power Allocation Error" is it possible my DVD burner is just spent/broken? I'm using a brand new Toshiba laptop. Thanks once again for any help you can offer it is very much appreciated.

PS Unfortunately there weren't any Firmware updates.

[LT. Columbo]

is this the error you mean?

http://forum.digital-digest.com/showpost.php?p=225043&postcount=5

[jmet]

Uninstall "RecordNow" and try burning again.

Did the error message say "Power Calibration Error"?

[prescotti]

I had the same problem

I went through quite a few dvds until I started investigated the problem via google, I upgraded to Nero Ultra edition and I needed to download the newest firmware to my dvd burner. Go to the website of the dvd burner's manufacturer and see if they have new firmware like the previious post said. fixed my problem, thank goodness.

[2COOL]

@frustratedCHRIS

jmet is right with the "power calibration error" as these sense data from your logfile interprets to that. Don't know why it didn't say it.

Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x73
Sense Qual: 0x03

Anyways, here's a relevant thread. It has the same sense data as what you got. And what makes this thread special is that Mr. Craig Campbell (aka ccampbell), a AHEAD/NERO Customer Support Team Representative, gives his "2 cents" and it worked in that thread. Perhaps, we can learn from this.