I hadn't burned a DL disk for a few weeks. When I tried to burn recently, I kept getting errors from Nero, always when the process had at least gotten to the halfway (50% complete) point, leading me to think that perhaps the error was related to the burning of the second layer, but this evidence is of course anecdotal.
I can still burn single-layer disks with no problem.
When trying to think of what could be different now than from a few weeks ago, I realized that I had upgraded to Nero 8. I rolled back to Nero 7, but the errors persist.
After the disheartening feeling of going through 6 bad DL burns without a clue as to how to thoroughly troubleshoot, I found this site in my search for help. I am amazed that people share their time and expertise just to assist those less knowledgeable than them. Thanks in advance for the generosity to whoever goes through my log, interpreting the tech stuff to determine my problem.
By the way, I am using Memorex DVD+R DL disks, with a media code of [RITEK][S01]. I realize these are not top-of-the-line disks, but according to http://www.digitalfaq.com/media/dvdmedia.htm, they rated "2nd class media", so they are not total garbage either. The bottom line is, I've always used this brand with my Benq DW1655, and never had an issue, so I don't think that the problem is the media, but I could of course be wrong.
So here's the log, and thanks again to anyone taking the time to go through it in order to help.
Windows XP 5.1
IA32
WinAspi: -
NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0
Recorder: <BENQ DVD LS DW1655> Version: BCGB - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <BENQ DVD LS DW1655 >Version: BCGB - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : BENQ DVD LS DW1655 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TDK CDRW4800B atapi Port 0 ID 1 DMA: Off
DiskPeripheral : ST3320620AS atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
BENQ DVD LS DW1655 D: CdRom0
TDK CDRW4800B E: CdRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1278MB (1309680kB)
Free physical memory: 803MB (823292kB)
Memory in use : 37 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
17.6.2008
UDF/ISO compilation
1:25:46 AM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
1:25:47 AM #2 Phase 112 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation started
1:25:47 AM #3 Phase 114 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation completed (no file modified)
1:25:47 AM #4 Text 0 File Isodoc.cpp, Line 6666
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
1:25:47 AM #5 Phase 111 File dlgbrnst.cpp, Line 1762
DVD-Video files sorted
1:25:47 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)
1:25:47 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)
1:25:47 AM #8 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media
1:25:47 AM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 3557199 (790:29.24, 6947MB)
1:25:47 AM #10 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)
1:25:47 AM #11 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: BENQ DVD LS DW1655, Media type: DVD+R9 Double Layer
1:25:47 AM #12 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
1:25:47 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 3557200 (3557200) = #3557200/790:29.25
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3557200 blocks [D: BENQ DVD LS DW1655]
--------------------------------------------------------------
1:25:47 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [D: BENQ DVD LS DW1655] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 7285145600, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 3557200 | 0 | 0x00
3557200 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
1:25:47 AM #15 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
1:25:47 AM #16 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
1:25:47 AM #17 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started
1:25:47 AM #18 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.
1:25:47 AM #19 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed
1:25:47 AM #20 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 2.4x (3,324 KB/s)
1:25:47 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
1:25:47 AM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x064f9040: Len x804
1:25:47 AM #23 Text 0 File DVDPlusDualLayer.cpp, Line 659
L0 Data Zone Capacity set to 1778656 (1B23E0h, 3473MB) -> OK, confirmed setting
1:25:47 AM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 686
Burning Layer 1
1:25:47 AM #25 Text 0 File DVDPlusDualLayer.cpp, Line 696
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode
1:25:47 AM #26 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x064f9040: Len x804
1:25:47 AM #27 CDR -1207 File DVDR.cpp, Line 6477
Book Type automatically set to: Current recorder setting
1:25:47 AM #28 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes
1:25:47 AM #29 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800
1:43:42 AM #30 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 18 8F C0 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C
Buffer x0a1c7340: Len x10000
0x00 00 01 BA 44 BF C7 04 96 2D 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 69 90 D1 6D 71 80 98 82 F6
0x4A 06 F2 59 45 EE 84 A0 CA 2F 12 8B C9 46 4A 12
1:43:42 AM #31 CDR -1135 File Writer.cpp, Line 303
Write error
D: BENQ DVD LS DW1655
1:45:36 AM #32 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 1609664
1:45:36 AM #33 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 2.4x (3,324 KB/s)
1:45:37 AM #34 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
1:45:37 AM #35 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed
1:45:37 AM #36 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
I can still burn single-layer disks with no problem.
When trying to think of what could be different now than from a few weeks ago, I realized that I had upgraded to Nero 8. I rolled back to Nero 7, but the errors persist.
After the disheartening feeling of going through 6 bad DL burns without a clue as to how to thoroughly troubleshoot, I found this site in my search for help. I am amazed that people share their time and expertise just to assist those less knowledgeable than them. Thanks in advance for the generosity to whoever goes through my log, interpreting the tech stuff to determine my problem.
By the way, I am using Memorex DVD+R DL disks, with a media code of [RITEK][S01]. I realize these are not top-of-the-line disks, but according to http://www.digitalfaq.com/media/dvdmedia.htm, they rated "2nd class media", so they are not total garbage either. The bottom line is, I've always used this brand with my Benq DW1655, and never had an issue, so I don't think that the problem is the media, but I could of course be wrong.
So here's the log, and thanks again to anyone taking the time to go through it in order to help.
Windows XP 5.1
IA32
WinAspi: -
NT-SPTI used
Nero Version: 7.10.1.0
Internal Version: 7, 10, 1, 0
Recorder: <BENQ DVD LS DW1655> Version: BCGB - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default (0) -> ATAPI, detected: ?
CD-ROM: <BENQ DVD LS DW1655 >Version: BCGB - HA 1 TA 0 - 7.10.1.0
Adapter driver: <IDE> HA 1
=== Scsi-Device-Map ===
CdRomPeripheral : BENQ DVD LS DW1655 atapi Port 0 ID 0 DMA: On
CdRomPeripheral : TDK CDRW4800B atapi Port 0 ID 1 DMA: Off
DiskPeripheral : ST3320620AS atapi Port 1 ID 0 DMA: On
=== CDRom-Device-Map ===
BENQ DVD LS DW1655 D: CdRom0
TDK CDRW4800B E: CdRom1
=======================
AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 1278MB (1309680kB)
Free physical memory: 803MB (823292kB)
Memory in use : 37 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)
17.6.2008
UDF/ISO compilation
1:25:46 AM #1 Text 0 File SCSIPTICommands.cpp, Line 424
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
1:25:47 AM #2 Phase 112 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation started
1:25:47 AM #3 Phase 114 File dlgbrnst.cpp, Line 1762
DVD-Video files reallocation completed (no file modified)
1:25:47 AM #4 Text 0 File Isodoc.cpp, Line 6666
UDF document burn settings
------------------------------------------
Determine maximum speed : FALSE
Simulate : FALSE
Write : TRUE
Finalize CD : TRUE
Multisession : FALSE
Burning mode : DAO
Mode : 1
UDF Mode : UDF/ISO bridge
UDF Options : automatic
UDF Revision : 1.02
UDF Partition Type : physical
ISO Level : 1 (Max. of 11 = 8 + 3 char)
Character set : ISO 9660
Joliet : FALSE
Allow pathdepth more than 8 directories : TRUE
Allow more than 255 characters in path : TRUE
Write ISO9660 ;1 file extensions : TRUE
1:25:47 AM #5 Phase 111 File dlgbrnst.cpp, Line 1762
DVD-Video files sorted
1:25:47 AM #6 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)
1:25:47 AM #7 ISO9660GEN -11 File Geniso.cpp, Line 3343
First writeable address = 0 (0x00000000)
1:25:47 AM #8 Text 0 File Burncd.cpp, Line 3508
Turn on Disc-At-Once, using DVD media
1:25:47 AM #9 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 4173823 (927:30.73, 8151MB)
Last address to be written: 3557199 (790:29.24, 6947MB)
1:25:47 AM #10 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO (enabled: CD)
1:25:47 AM #11 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: BENQ DVD LS DW1655, Media type: DVD+R9 Double Layer
1:25:47 AM #12 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================
1:25:47 AM #13 Text 0 File ThreadedTransferInterface.cpp, Line 793
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 3557200 (3557200) = #3557200/790:29.25
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 3557200 blocks [D: BENQ DVD LS DW1655]
--------------------------------------------------------------
1:25:47 AM #14 Text 0 File ThreadedTransferInterface.cpp, Line 995
Prepare [D: BENQ DVD LS DW1655] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 7285145600, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 3557200 | 0 | 0x00
3557200 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
1:25:47 AM #15 Text 0 File SCSIPTICommands.cpp, Line 215
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME
1:25:47 AM #16 Text 0 File Burncd.cpp, Line 4294
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)
1:25:47 AM #17 Phase 24 File dlgbrnst.cpp, Line 1762
Caching of files started
1:25:47 AM #18 Text 0 File Burncd.cpp, Line 4413
Cache writing successful.
1:25:47 AM #19 Phase 25 File dlgbrnst.cpp, Line 1762
Caching of files completed
1:25:47 AM #20 Phase 36 File dlgbrnst.cpp, Line 1762
Burn process started at 2.4x (3,324 KB/s)
1:25:47 AM #21 Text 0 File ThreadedTransferInterface.cpp, Line 2721
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0
1:25:47 AM #22 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 21 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x064f9040: Len x804
1:25:47 AM #23 Text 0 File DVDPlusDualLayer.cpp, Line 659
L0 Data Zone Capacity set to 1778656 (1B23E0h, 3473MB) -> OK, confirmed setting
1:25:47 AM #24 CDR -1205 File DVDPlusDualLayer.cpp, Line 686
Burning Layer 1
1:25:47 AM #25 Text 0 File DVDPlusDualLayer.cpp, Line 696
Start writing layer 1 at address 0 (0h)
Recording mode: unknown Recording Mode
1:25:47 AM #26 SPTI -1066 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xAD 00 00 00 00 00 00 00 08 04 00 00
Sense Area: 0x70 00 05 00 00 00 00 12 00 00 00 00 24
Buffer x064f9040: Len x804
1:25:47 AM #27 CDR -1207 File DVDR.cpp, Line 6477
Book Type automatically set to: Current recorder setting
1:25:47 AM #28 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes
1:25:47 AM #29 Text 0 File ThreadedTransfer.cpp, Line 269
Pipe memory size 83836800
1:43:42 AM #30 SPTI -1135 File SCSIPassThrough.cpp, Line 179
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
CDB Data: 0x2A 00 00 18 8F C0 00 00 20 00 00 00
Sense Area: 0x70 00 03 00 00 00 00 12 00 00 00 00 0C
Buffer x0a1c7340: Len x10000
0x00 00 01 BA 44 BF C7 04 96 2D 01 89 C3 F8 00 00
0x01 E0 07 EC 81 00 00 69 90 D1 6D 71 80 98 82 F6
0x4A 06 F2 59 45 EE 84 A0 CA 2F 12 8B C9 46 4A 12
1:43:42 AM #31 CDR -1135 File Writer.cpp, Line 303
Write error
D: BENQ DVD LS DW1655
1:45:36 AM #32 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 1609664
1:45:36 AM #33 Phase 38 File dlgbrnst.cpp, Line 1762
Burn process failed at 2.4x (3,324 KB/s)
1:45:37 AM #34 Text 0 File SCSIPTICommands.cpp, Line 261
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME
1:45:37 AM #35 Text 0 File Cdrdrv.cpp, Line 11185
DriveLocker: UnLockVolume completed
1:45:37 AM #36 Text 0 File SCSIPTICommands.cpp, Line 424
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
Existing drivers:
Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option)
Comment