Installing Driver

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  • kirbs
    Junior Member
    Junior Member
    • Feb 2005
    • 23

    Installing Driver

    My friend has a JVC GRD60EK DV camera and is having trouble getting his PC to recognise the camera (new hardware installed) does anyone have any ideas why. Operating system is XP.
    John
  • UncasMS
    Super Moderator
    • Nov 2001
    • 9047

    #2
    using what kind of connection?

    usb?
    firewire?

    what does device manager say? any signs of unsuccessful installation?

    Comment

    • kirbs
      Junior Member
      Junior Member
      • Feb 2005
      • 23

      #3
      Originally Posted by UncasMS
      using what kind of connection?

      usb?
      firewire?

      what does device manager say? any signs of unsuccessful installation?

      USB connection, I am going to go through it step by step this afternoon using his instructions to see if he has missed anything. But I thought in the meantime someone could throw some light on the subject. I will check the device manager with him when we speak on the phone ( he is 70 miles from me)
      John

      Comment

      • UncasMS
        Super Moderator
        • Nov 2001
        • 9047

        #4
        hmm

        - make sure that usb ports are enabled in your friends bios

        - it could be possible that the cam only works with usb2.0 and the connection your friend tried/used/has available is only usb 1.1!
        (maybe the mainboard specs will useful)

        - maybe another pc/laptop might be a good idea to test the cam-acccess!?
        - when does he get an error?
        - which application is he using to access his cam?

        btw: a remote access can be very handy when dealing with other peoples problems a couple of miles away ^_~

        Comment

        • kirbs
          Junior Member
          Junior Member
          • Feb 2005
          • 23

          #5
          Originally Posted by UncasMS
          hmm

          - make sure that usb ports are enabled in your friends bios

          - it could be possible that the cam only works with usb2.0 and the connection your friend tried/used/has available is only usb 1.1!
          (maybe the mainboard specs will useful)

          - maybe another pc/laptop might be a good idea to test the cam-acccess!?
          - when does he get an error?
          - which application is he using to access his cam?

          btw: a remote access can be very handy when dealing with other peoples problems a couple of miles away ^_~
          Thanks for your input, I will take on board all your tips and see what happens this afternoon.
          John

          Comment

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