Problem Installing

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • dazuk1972
    Digital Video Specialist
    Digital Video Specialist
    • Jul 2005
    • 853

    Problem Installing

    Hello.

    Every time I try installing Microsoft Train Simulator, I get this message appearing.



    I don't know why my PC keeps on accusing me for using shared folders when I always made sure other software was off including the odd stuff that runs in the background. The only software that I left running is all my protection software, Volume and my driver software. Nothing was listed in my task bar except for the game ready for installation.

    When I try installing Adobe CS3 Design Premium, when I get to the early stage of installation, I get this.



    I don't know why my PC keeps on accusing me for having my Internet Explorer running at the same time when it's always off. I also rebooted and tried these two again and the same problem happens.

    Many thanks.

    Darren.
  • Chewy
    Super Moderator
    • Nov 2003
    • 18971

    #2
    open task manager and capture a screenshot of processes running with everything shut down/off

    make sure IE is off

    Comment

    • dazuk1972
      Digital Video Specialist
      Digital Video Specialist
      • Jul 2005
      • 853

      #3
      Originally Posted by Chewy
      open task manager and capture a screenshot of processes running with everything shut down/off

      make sure IE is off
      Many thanks for helping.

      I've sent two attachments showing what happens with Task Manager in the image when I try to install Microsoft Train Simulator and Adobe CS3 Design Premium.

      It's so annoying, I bought a brand-new PC, I set it up ready for use and this charade occurs and now I wonder if I have to format the stupid thing before I get a weeks worth of use from it. I did scan for any infections and nothing was detected. I tried the installations again and the same problem occured.

      Many thanks.

      Darren.
      Attached Files

      Comment

      • Chewy
        Super Moderator
        • Nov 2003
        • 18971

        #4
        press and hold alt then prntscreen

        open paint and paste and save as png file


        after you get the right task manager window open
        Attached Files

        Comment

        • dazuk1972
          Digital Video Specialist
          Digital Video Specialist
          • Jul 2005
          • 853

          #5
          Originally Posted by Chewy
          press and hold alt then prntscreen

          open paint and paste and save as png file


          after you get the right task manager window open
          Many thanks for more help. Sorry I sent the wrong info.

          Here it is.

          Many thanks.

          Darren.
          Attached Files

          Comment

          • Chewy
            Super Moderator
            • Nov 2003
            • 18971

            #6
            you have everything loaded, way too much stuff to install any program

            try from safe mode

            you really need to optimize that computer if you aren't infected with something

            This database contains information about programs that startup on your computer automatically and whether they should be allowed to do so.


            you need to figure out what every entry is

            Comment

            • road_rascal
              Member
              Member
              • May 2005
              • 53

              #7
              Not to hijack this thread but this is what's running on my system and I've never had a problem installing software. Yup- that's a lot of stuff...
              Attached Files

              Comment

              • dazuk1972
                Digital Video Specialist
                Digital Video Specialist
                • Jul 2005
                • 853

                #8
                Originally Posted by Chewy
                you have everything loaded, way too much stuff to install any program

                try from safe mode

                you really need to optimize that computer if you aren't infected with something

                This database contains information about programs that startup on your computer automatically and whether they should be allowed to do so.


                you need to figure out what every entry is
                Many thanks for more help.

                I hope you don't mind me asking. How do I optimize things? First, I don't know how to do it in there and I don't want to take any risks encase I crash-up my whole PC and second, I don't know what a lot of the software is because they have initials for names and I don't want to touch what I don't know about encase I crash-up my whole PC. I checked in the Search Engines for those initialed-named programs and some drew blanks.

                Many thanks.

                Darren.

                Comment

                • dazuk1972
                  Digital Video Specialist
                  Digital Video Specialist
                  • Jul 2005
                  • 853

                  #9
                  Originally Posted by road_rascal
                  Not to hijack this thread but this is what's running on my system and I've never had a problem installing software. Yup- that's a lot of stuff...
                  Many thanks for your helping. I don't think you're hijacking.

                  Darren.

                  Comment

                  • Chewy
                    Super Moderator
                    • Nov 2003
                    • 18971

                    #10
                    first thing, it only takes one or two bad programs to hose your computer, finding out which one or what conflict between a couple of them gets impossible when you have so
                    many

                    I have had a ton of programs installed, but you don't see them running in my screenshot, I don't let them start up at bootup

                    If you are going to install so many then you need to learn how to configure them to not
                    load at bootup

                    Comment

                    • dazuk1972
                      Digital Video Specialist
                      Digital Video Specialist
                      • Jul 2005
                      • 853

                      #11
                      Originally Posted by Chewy
                      first thing, it only takes one or two bad programs to hose your computer, finding out which one or what conflict between a couple of them gets impossible when you have so
                      many

                      I have had a ton of programs installed, but you don't see them running in my screenshot, I don't let them start up at bootup

                      If you are going to install so many then you need to learn how to configure them to not
                      load at bootup
                      I did use MSCONFIG and untick about siz items and things are still wrong for me. I must add, I tried my game on my other Windows XP PC and the same problem occured and Task Manager was almost the same so Spyware can't be the fault. Another thing, I can install small softwares OK. My auto run doesn't always work neither, I have to go in My Computer, right-click on the drive where the game is and click on Open so that I can click on Set-up. I'm having problems with two other games. The Movies doesn't start a thing with installation and Grand Theft Auto: Vice City installed but it won't run. I uninstalled that now.

                      I sent an image of my System Configuration Utility so that you can see what loads when I boot-up. I had to Copy And Paste it from my web space this time because my Internet Explorer Pop-up AD Blocker is blocking me from using Manage Attachment in here.



                      Sorry to ask so much, I just can't believe after buying a new PC and before a week is through I get this happening. I know formatting won't solve anything all the time my other PC does the same.

                      Many thanks.

                      Darren.

                      Comment

                      • road_rascal
                        Member
                        Member
                        • May 2005
                        • 53

                        #12
                        Your Startup items may be the problem (of course, I'll let Chewie make the final call on that one). I only have 7 programs on my Startup screen.

                        Comment

                        • Chewy
                          Super Moderator
                          • Nov 2003
                          • 18971

                          #13
                          that's why I build and load my own computers

                          I only have 7 programs on my Startup screen.
                          that's 7 too many

                          rgjror looks dangerous

                          Comment

                          • katzdvd
                            Lord of Digital Video
                            Lord of Digital Video
                            • Feb 2006
                            • 2198

                            #14
                            If you are going to install so many then you need to learn how to configure them to not
                            load at bootup
                            Chewy, would you recommend that he start with "services.msc"?

                            And maybe going thru the Power User Setup thread?

                            Comment

                            • Chewy
                              Super Moderator
                              • Nov 2003
                              • 18971

                              #15
                              I think the main problem is starting with a computer that's overloaded with iffy programs when brand new, then loading way too many freebies and not configuring the installs manually to behave themselves.

                              Comment

                              Working...