DVD Burns "Incompatible"

[ulTRAX]

I just bought a new Vista PC and had to upgrade to Nero8 Pro. The 3 DVD burns I've made which involve Nero through a shell program have tested great in the PIE/PIF tests but will not play on my Panasonic DVD player. I get a "disk incompatible" error.

I'm using Sony DVD+R disks and while the DVD-ROM option was ghosted in the shell program the disk tested as a DVD-ROM. I tried it with both the DVD+R/DVD-RW hi compatibility mode on and off. I'd post the Nero Log but I've searched the Program Files, Program Data and Local Application Data folders. Where is it???

BTW the PC came with Roxio which I have not uninstalled. Would that interfer?

Thanks!


Here's the media info on the burned disk from DVD Info Pro

Media Information
Disc Regions are 1,2,3,4,5,6,7,8
Media code/Manufacturer ID SONY D21
Media Product Revision Number 00h
Volume Name
Application id
Implementation id Nero
Recording Date/Time (mm/dd/yyyy) 11/13/2007 9:31:36
Format Capacity 4.26GB(4.58GB)
Book Type DVD-ROM
Media Type DVD+R
Media Id Code Speed Unknown
Data area starting sector 30000h
Data area end sector 22166Fh
Linear Density 0.267um/bit
Track Density 0.74um/track
Number of Layers 1

[NightTran]

is the movie is still in Pal?

[ulTRAX]

is the movie is still in Pal?

The source video was NTSC. Why do you ask? Did I mess up with configuering Nero? I'll check the config. Where is the log these days with Vista?

Damn it... I was having problems with Nero Home which failed to open a few times... and yes it was set back to PAL. Thanks for the hint.

[ulTRAX]

Damn it... I was having problems with Nero Home which failed to open a few times... and yes it was set back to PAL. Thanks for the hint.

NO... I take that back. This was not the problem. The last burned disk also was rejected by my DVD player as unsupported.

What was set for PAL in Nero were the video CDs... the DVD burns were set to NTSC as I must have done the first time I installed Nero.

[ulTRAX]

Found my Nero Log. I've never been able to make heads or tails of them so I'll leave it to the experts. Thanks!


Windows XP 6.0
IA32
WinAspi: -

NT-SPTI used
Nero API version: 8.1.1.0
Using interface version: 6.3.1.4
Installed in: C:\Program Files\Nero\Nero8\Nero Burning Rom\
Application: ahead\Nero - Burning Rom
Internal Version: 8, 1, 1, 0

Recorder: <ATAPI DVD A DH16A1L> Version: KH1A - HA 1 TA 0 - 8.1.1.0
Adapter driver: <IDE> HA 1
Drive buffer : 2048kB
Bus Type : default

=== Scsi-Device-Map ===
: Hitachi HDT725050VLA V56O nvstor32 Port 2 ID 0 DMA: Off
: ATAPI DVD A DH16A1L KH1A nvstor32 Port 2 ID 1 DMA: Off

=== CDRom-Device-Map ===
ATAPI DVD A DH16A1L E: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 1777MB (1819788kB)
Memory in use : 39
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

9.11.2007
NeroAPI
1:31:51 PM #1 Phase 112 File APIProgress.cpp, Line 285
DVD-Video files reallocation started

1:31:51 PM #2 Phase 114 File APIProgress.cpp, Line 285
DVD-Video files reallocation completed (no file modified)

1:31:51 PM #3 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xDF 00 0F 00 00 01 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x07195fc0: Len x80

1:31:51 PM #4 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xDF 00 0F 00 00 01 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x07195fc0: Len x80

1:31:51 PM #5 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

1:31:51 PM #6 Text 0 File AudioCompilationImpl.cpp, Line 838
DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
DRM: Beginning burn process.

1:31:51 PM #7 ISO9660GEN -11 File Geniso.cpp, Line 3347
First writeable address = 0 (0x00000000)

1:31:51 PM #8 ISO9660GEN -11 File Geniso.cpp, Line 3347
First writeable address = 0 (0x00000000)

1:31:51 PM #9 Text 0 File Burncd.cpp, Line 3530
Turn on Disc-At-Once, using DVD media

1:31:51 PM #10 Text 0 File FilesystemSettingsValidator.cpp, Line 142
FS Settings: using validator 'CUDFSettingsValidatorDVD'
ParamMode = 'manual', changing UDF partition type from 'physical' to 'physical'
Changing UDF revision from '1.02' to '1.02'

1:31:51 PM #11 Text 0 File DlgWaitCD.cpp, Line 307
Last possible write address on media: 2295103 (510:01.28, 4482MB)
Last address to be written: 2176575 (483:41.00, 4251MB)

1:31:51 PM #12 Text 0 File DlgWaitCD.cpp, Line 319
Write in overburning mode: NO

1:31:52 PM #13 Text 0 File DlgWaitCD.cpp, Line 2972
Recorder: ATAPI DVD A DH16A1L, Media type: DVD+R
Disc Manufacturer ID: <SONY>, Media Type ID: <D21>, Product revision number: 0
Disc Application Code: 0, Extended Information Indicators: 7

1:31:52 PM #14 Text 0 File DlgWaitCD.cpp, Line 493
>>> Protocol of DlgWaitCD activities: <<<
=========================================

1:31:52 PM #15 Text 0 File ThreadedTransferInterface.cpp, Line 785
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 ()
2 indices, index0 (150) not provided
original disc pos #0 + 2176576 (2176576) = #2176576/483:41.1
relocatable, disc pos for caching/writing not required/ required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2176576 blocks [E: ATAPI DVD A DH16A1L]
--------------------------------------------------------------

1:31:52 PM #16 Text 0 File ThreadedTransferInterface.cpp, Line 986
Prepare [E: ATAPI DVD A DH16A1L] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4457627648, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|__ ____NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 2176576 | 0 | 0x00
2176576 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

1:31:52 PM #17 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

1:31:52 PM #18 Text 0 File Burncd.cpp, Line 4316
Caching options: cache CDRom or Network-No, small files-Yes (<32KB)

1:31:52 PM #19 Phase 24 File APIProgress.cpp, Line 285
Caching of files started

1:31:52 PM #20 Text 0 File Burncd.cpp, Line 4435
Cache writing successful.

1:31:52 PM #21 Phase 25 File APIProgress.cpp, Line 285
Caching of files completed

1:31:52 PM #22 Phase 36 File APIProgress.cpp, Line 285
Burn process started at 6x (8,310 KB/s)

1:31:52 PM #23 Text 0 File ThreadedTransferInterface.cpp, Line 2735
Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

1:31:52 PM #24 Text 0 File Cdrdrv.cpp, Line 10026
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD+R (10), Part Version: 1.0x (1)
Disc Size: 120 mm, Maximum Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: SONY....
Media type ID: D21
Product revision number: 0
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..783]:
00 00 07 53 4F 4E 59 00 - 00 00 00 44 32 31 00 38 ...SONY....D21.8
23 54 37 14 00 28 6E 00 - 80 69 17 19 0C 0C 0A 0B #T7..(n..i......
01 19 1B 0B 0B 0E 0F 01 - 00 00 00 00 00 00 00 00 ................
01 00 38 38 00 20 61 24 - 0B 2E 23 10 04 1E 1D 01 ..88..a$..#.....
00 00 00 20 61 24 0B 2E - 23 10 04 1E 1D 01 00 00 ....a$..#.......
02 00 54 70 00 25 66 6A - 20 13 0C 0A 01 18 00 00 ..Tp.0.000000j........
00 00 00 36 61 6A 20 13 - 0C 0A 01 18 00 00 00 3A ...6aj.........:
03 00 54 DF 00 25 66 6A - 20 13 0C 0A 01 18 00 00 ..T..-1.#QNAN0j........
00 00 00 60 5F 85 20 12 - 0A 0A 01 20 00 00 00 5A ...`_..........Z
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

1:31:52 PM #25 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xDF 00 0F 00 00 01 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x07247c00: Len x80

1:31:52 PM #26 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xDF 00 0F 00 00 01 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x0724e400: Len x80

1:31:52 PM #27 Text 0 File DVDPlusRW.cpp, Line 675
Start write address at LBA 0
DVD high compatibility mode: Yes

1:31:52 PM #28 Text 0 File ThreadedTransfer.cpp, Line 268
Pipe memory size 83836800

1:41:25 PM #29 Text 0 File WriterStatus.cpp, Line 113
<E: ATAPI DVD A DH16A1L> start writing Lead-Out at LBA 2176576 (213640h), length 0 blocks

1:41:55 PM #30 Text 0 File DVDPlusRW.cpp, Line 935
EndDAO: Last written address 2176576

1:41:55 PM #31 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xDF 00 0F 00 00 01 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x0581f500: Len x80

1:41:55 PM #32 SPTI -1066 File SCSIPassThrough.cpp, Line 181
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
CDB Data: 0xDF 00 0F 00 00 01 00 00 00 00 00 00
Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24
Buffer x0581f500: Len x80

1:41:55 PM #33 Phase 37 File APIProgress.cpp, Line 285
Burn process completed successfully at 6x (8,310 KB/s)

1:41:55 PM #34 Text 0 File AudioCompilationImpl.cpp, Line 863
DRM: DRM burn session terminated.

1:41:55 PM #35 Text 0 File AudioCompilationImpl.cpp, Line 892
DRM: Closing entire DRM handling. Bye.

1:41:55 PM #36 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

1:42:00 PM #37 Text 0 File Cdrdrv.cpp, Line 11276
DriveLocker: UnLockVolume completed

1:42:00 PM #38 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

[pfloyd]

DMA needs to be on. Also 80 wire IDE cable a must.

[soup]

What version of Nero did you have before 8?

[ulTRAX]

DMA needs to be on. Also 80 wire IDE cable a must.

DMA is on for the C drive... though it doesn't say what mode like XP did.

I checked all the channels and I can't find any DMA settings for the SATA optical drive in Device Manager but the disk did burn quickly at 6X... the slowest speed I could set. So doesn't that imply DMA must be on? I remember when my old PC fell back to PIO mode a few times and it would take an hour for a 4.5 gig DVD burn.

I don't have any ribbon cables. The PC is all SATA.

[ulTRAX]

What version of Nero did you have before 8?

I'm starting off with a new PC... all fresh installs of everything. I had 7 Ultra on the old PC but it when I tried to install it on the new one I got an error if was Vista incompatible. I don't think any of 7 installed... and nothing shows up in Add/Delete programs nor in Program Files.

[knikol]

I have a similar issue. I have found that most of it is because the videos I am trying to burn are too large to fit on a single layer DVD.

[ulTRAX]

I have a similar issue. I have found that most of it is because the videos I am trying to burn are too large to fit on a single layer DVD.

That can't be it in my case since the videos don't even take up an entire disk. Guess I need to poke deeper into the settings of the various settings. It's odd that the disks test well in PIE/PIF tests. They don't play on my Pasonic standalone DVD player... nor are they recognized in WMP... not even the disk name. They open in DVDS... a program that can't be mentioned here by name. The disk name is recognized in the Nero Home viewer but won't play.

EDIT: But they WILL play on the VLC player and Nero Showtime4... but then started to skip.

[Chewy]

somewhere between roxio, nero and vista you may have hosed all burning, that's an HP oem liteon drive?????

not sure where to start but I would download and install Imgburn first and use it to troubleshoot

whatever this mysterious shell program is just throws another variable into an already complicated equation

best to eliminate any variables

get whatever you are trying to burn working from your hard drive and verified then do the burn

[ulTRAX]

somewhere between roxio, nero and vista you may have hosed all burning, that's an HP oem liteon drive?????

Hi Chewy. The PC is an HP media center. It did come with Roxio preinstalled but I prefer Nero... or I did. I really don't like some features of Nero 8 much like Nero Home and the new Quickstart. Should I just uninstall Roxio? Or is there anything that Roxio can do that Nero can't?

As for OEM optical drive it's SATA.... an ATAPI DVD A DH16A1L SCSI drive.

not sure where to start but I would download and install Imgburn first and use it to troubleshoot

whatever this mysterious shell program is just throws another variable into an already complicated equation. best to eliminate any variables

It's the trusty old DVDS. There used to be a forum here about it. It burns through Nero.

get whatever you are trying to burn working from your hard drive and verified then do the burn

I have the files used for my last burn and they play fine on VLC. Even the burned disks play on at least some of the PC's video players. So there's nothing in the Nero log that provides a clue?

[Chewy]

So there's nothing in the Nero log that provides a clue?

yes that's why I gave directions

have you downloaded and installed imgburn yet?

be reading the guides

[ulTRAX]

I'll check out ImgBurn but I was checking out some other things first. Here's one quick new bit of info.... I did a direct burn of the video file using Nero Vision... and it played fine on the Panasonic DVD player. So there seems to be some issue using DVDS as an editing program that burns through Nero.