help with firmware

[alphasigs819]

i am having problems with my firmware. it will not stay in region 1. i have tried to uninstall my dvd burner but it keeps resetting. my dvd burner is an hl-dt-st dvdrrw gwa-4166b.

[gonwk]

Hi Alpha,

Q1: What Operating Software are you using?

Q2: What is your Firmware Version?

G!

[locoeng]

Have a look see: http://club.cdfreaks.com/showthread.php?t=169980

[alphasigs819]

i am using xp home version.

not quite sure on where i go to find out what version my firmware is.

[locoeng]

You don't state what firmware you are currently using....but the thread I linked you to is the most current that I can find and yet is still over a year old.

1I24 is the one I see for your drive...

[Chewy]

run the nero info tool and let's see what it says under the drive report

see general computing for the sticky

paste just the drive report nothing else

like so

Nero InfoTool 3.02

Drive Information
------------------
Drive : BENQ DVD DD DW1620
Type : DVD±R/RW DL Recorder
Firmware Version : B7W9
Buffer Size : 2 MB
Date : ?
Serial Number : 99B5C150C143629261SP
Vendor Specific : 99B5C150C143629261SP
Drive Letter : F:\
Location : 0:0
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC I
Region : All

Changes User
Changes Vendor

[alphasigs819]

my log is too big to post what do you want me to do

[alphasigs819]

never mind got it

Nero InfoTool 3.02

Drive Information
------------------
Drive : HL-DT-ST DVDRRW GWA-4166B
Type : DVD±R/RW DL Recorder
Firmware Version : 1I24
Buffer Size : 2 MB
Date : 05-09-21
Serial Number : r™˜“|_dn
Vendor Specific : 05/09/21
Drive Letter : E:\
Location : 2:0
Mechanism : Tray
Read Speed : 40 X
Write Speed : 40 X

Read CD Text : Yes
Return C2 Pointers : No
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : Yes
Write DVD-RW : Yes
Write DVD-R DL : No
Write DVD+R : Yes
Write DVD+RW : Yes
Write DVD+R DL : Yes
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW DAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 5
Changes Vendor : 4


Drive Information
------------------
Drive : SONY CD-RW CRX320EE
Type : Combo Drive
Firmware Version : RYK1
Buffer Size : 1536 KB
Date : ?
Serial Number : 2005042200029355
Vendor Specific : Feb25 ,2005
Drive Letter : F:\
Location : 2:1
Mechanism : Tray
Read Speed : 8.0 , 6.0 , 4.0 , 2.0 X
Write Speed : 52 , 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : Yes
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read Digital Audio : Yes
Read CD+G : Yes
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Buffer Underrun Protection : Yes
Mount Rainier : Yes
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 1
Changes User : 4
Changes Vendor : 4

[Chewy]

Region Protection Control : RPC II
Region : 1

looks like it's fine

[Chewy]

Is that an HP computer? Were both optical drives factory installed???

No changes hardware wise to the computer?

[alphasigs819]

its a compaq presario. the sony burner was installed by me. the other came with the computer. i havent change anything hardware wise on the computer

[Chewy]

HP and compaq are one and the same now, your pm to me indicated a problem staying in dma with the drives?

since you installed the sony combo drive I would like you to test with it unhooked, I suspect a problem with drive jumpers and/or cabling?

[locoeng]

Master/Slave correctly set with the IDE cable connection placement...

[alphasigs819]

so how should i go about with the testing etc

[Chewy]

2 options,
just unhook the drive you added(pull the cables) leaving original drive unchanged jumpers and cable position and see if your problems reappear

or

doublecheck both drives and make sure they are jumpered and cabled right

master/slave w/ regular cable or cable select with cs cable