please would anybody help me!

[carlosmolyneaux]

I was doing all right with DVD shrink, even with the older version, ripping, shrinking, and burning with it without a problem, and all of a sudden... "a problem has ocurred..." I tried with different DVDs; deleting the program, and downloading the Shrink 3.2 version; DVD Ripper; Nero Burning Rom; surf the web looking for a clue! I recognize my ignorance in the subject. Here is the complete error log. Please would anybody help me? thank you, thank you!





Nero Serial Removed<o></o><o></o>
Windows XP 5.1<o></o>
IA32<o></o>
WinAspi: File 'Wnaspi32.dll': Ver=4.71 (0002), size=45056 bytes, created 17.07.2002 <st1:time minute="20" hour="8">8:20:56</st1:time> <o></o>
ahead WinASPI: File 'C:\Program Files\Ahead\Nero\Wnaspi32.dll': Ver=2.0.1.59, size=160016 bytes, created 11.11.2003 <st1:time minute="49" hour="14">14:49:52</st1:time> <o></o>
Nero API version: 6.3.0.0<o></o>
Using interface version: 6.3.1.4<o></o>
Installed in: C:\Program Files\Ahead\Nero\<o></o>
Application: ahead\Nero - Burning Rom<o></o><o></o>
=== Scsi-Device-Map ===<o></o>
DiskPeripheral : IC25N080ATMR04-0 <st1><st1>atapi</st1> <st1>Port</st1> </st1>0 ID 0 DMA: On <o></o>
CdRomPeripheral : TEAC DV-W24E atapi Port 1 ID 0 DMA: Off<o></o>
<o></o>
=== CDRom-Device-Map ===<o></o>
TEAC DV-W24E D: CDRom0<o></o>
=======================<o></o>
<o></o>
AutoRun: 1<o></o>
Excluded drive IDs: <o></o>
CmdQueuing : 1<o></o>
CmdNotification: 2<o></o>
WriteBufferSize: 70254592 (0) Byte<o></o>
ShowDrvBufStat : 0<o></o>
EraseSpeed : 0<o></o>
BUFE : 0<o></o>
Physical memory : 478MB (490476kB)<o></o>
Free physical memory: 253MB (259432kB)<o></o>
Memory in use : 47 %<o></o>
Uncached PFiles: 0x0<o></o>
Use Static Write Speed Table: 0<o></o>
Use Inquiry : 1<o></o>
Global Bus Type: default (0)<o></o>
Check supported media : Disabled (0)
<o></o>
14.1.2007<o></o>
NeroAPI<o></o>
<st1:time hour="14" minute="15">14:15:49</st1:time> #1 Text 0 File NeroAPI.cpp, Line 3701<o></o>
Message file not found<o></o><o></o><o></o>
Existing drivers:<o></o>
File 'Drivers\CDRALW2K.SYS': Ver=8.0.0.212 , size=2560 bytes, created 05.10.2006 <st1:time minute="42" hour="3">3:42:42</st1:time> <o></o>
File 'Drivers\ASPI32.SYS': Ver=4.71 (0002), size=16877 bytes, created 17.07.2002 <st1:time hour="7" minute="53">7:53:02</st1:time> <o></o>
File 'Drivers\PXHELP20.SYS': Ver=3.00.41a, size=36560 bytes, created 27.09.2006 <st1:time hour="22" minute="53">22:53:22</st1:time> (Prassi/Veritas driver for win 2K)<o></o>
<o></o>
Registry Keys>
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon\AllocateCDROMs : 0 (Security Option) <o></o><o>
</o>

[cynthia]

Hi and welcome to the forum, carlosmolyneaux!

If I remember it right - the solution to the "Message file not found" problem - is to delete Nero with the Nero cleaning tool.

http://www.nero.com/nero6/eng/General_CleanTool.html

and then do a fresh install with the second latest version from this page

http://forum.digital-digest.com/showthread.php?t=62465